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Customer Service Representative

Lawrenceville, Georgia, United States
May 16, 2018

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Timesha Tinker

Lawrenceville, GA


Authorized to work in the US for any employer

Work Experience

Kitchen Staff

Kelly Services-GCSNP - Lawrenceville, GA

March 2018 to Present

Prepare and serve lunch to students. Clean and sanitize dishes and kitchen equipment. Customer Service Representative

Apex Systems - Duluth, GA

October 2017 to February 2018

Answer phone calls and assist members of Kaiser Permanente with any questions concerning their medical insurance. Schedule patient appointments using EPIC and update demographic information. Housekeeper

Cottonwood Estates - Alpharetta, GA

November 2016 to September 2017

Clean the residents apartments and serve them breakfast and lunch. Clean public restrooms, hallways, activity center, and laundry area.

Call Center Agent

NexxLinx - Duluth, GA

January 2016 to November 2016

Apply changes to customer accounts in the CSG computer system. Enter specific codes for promotions, products,and equipment. Transfer customers accounts to new residences.

Take a high volume of calls on a daily basis.


Sonic Drive-In - Lawrenceville, GA

September 2015 to November 2016

Receive payment by cash,credit cards, gift cards, and automatic debits. Carry out food to customers.

Clean and sanitize kitchen equipment and dishes.

Answer customers' questions and provide information on procedures or policies. Food Prep

Grand Blanc Academy - Grand Blanc, MI

September 2014 to June 2015


Prepare and serve food to the students. Clean and sanitze dishes and kitchen equipment. Accomplishments

I communicated with the children of hispanic origin because I speak intermediate Spanish. Skills Used

Excellent communication and cleaning skills

Housekeeper/patient registration

McLaren Flint - Flint, MI

February 2008 to June 2014


Clean and sanitize patient beds and rooms.

Disinfect equipment and supplies using germicides. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

Promoted to Patient Registration Clerk from 2009-2010. Maintain updated bed ability and facility services information. Enter demographic information.

Assign patients to rooms.

Perform insurance data entry.

Skills Used

typing 45wpm, cleaning, customer service


Kroger Stores - Livonia, MI

June 2004 to March 2007


Operate cash register and stock merchandise.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Answer customers' questions and provide information on procedures or policies. Assist customers with refunds.

Clean restrooms.

Skills Used

customer service, counting money, and cleaning


Diploma in Medical Billing Specialist

Detroit Business Institute - Oakpark, MI

2004 to 2005


type 45wpm, speak intermediate spanish

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