MAY MALANA BOLAOIT
Al Qouz Dubai, UAE
Contact Number: +971*********
Email Address: **********@*****.***
OBJECTIVE
To join a firm that will provide me an environment to grow, gain new knowledge and enhance my own capability and technical competence that I can apply to my work and to the success of my career.
Working Experience:
The Noodle House
Souk Madinat,Jumeirah
Dubai Mall,Dubai
Position:Waitress
From:April 16-till present
Rivington Bar & Grill
Souk Madinat, Jumeirah, Dubai
Position:Waitress
From:March 2012-2015
Duties & Responsibilities:
Welcoming and greeting customers when they enter the restaurant.
Responsibility to know restaurant/bar menu
Taking orders and delivering food
Tells customers what the daily specials are, answers questions and may even recommend particular dishes/drinks.
Refilling salt and pepper shakers, stocking condiments, laundering dirty linen, rolling silverware in napkins, sweeping or vacuuming the dining room, fetching ice for the bar, stocking salads and dessert coolers, updating specials boards, menu inserts and table tents and wiping down menu jackets.
Do whatever needs to be done to keeps the customer comfortable
can provide exceptional experiences for the guests
Should always have a recommendation for customers unsure about what to order
Knowing the restaurant menu is not only important for good customer service it can help up sell food and increase check averages.
As a good waitress will always try to offer something a little nicer and little bit more expensive, and can make any customer into a regular.
Trained to automatically offer an appetizer to start the meal.
Being the public face of the restaurant must serve the food quickly and efficiently.
With ability to lift heavy trays filled with glassware/food.
Willingly to help out coworkers and willing to extend working hours if it is needed.
Performs other tasks without being told.
King David Hotel
Bangued Abra, Philippines
Position: Housekeeping
From: June 2008- June 2009
Duties & Responsibilities:
Taking care of the hotel's furniture, which is the main target.
Cleaning of all the areas in a hotel (including guest rooms, backs of the house areas, public areas, open areas and offices).
Act as a first line of security in a hotel, due to their presence in all areas.
Picking guest room amenities and supplies, also supervising the process of buying these items.
Supervising the hotel's laundry.
Lucky’s Reastaurant
Place: Bangued, Abra, Philippines
Position: Waitress
From: May 2005- May 2007
Duties & Responsibilities:
Responsibilities largely depend on the work setting, whether it is a big or a small dining facility on the roadside.
Waitress is handed over the responsibility of welcoming and greeting customers when they enter the restaurant.
Has to make sure if the seating arrangements are suitable for the number of customers to serve.
Arranging the table as per the number of people is one of the first duties of a waitress.
A waitress has to present the menu card to the customers for taking down orders on slips.
Has to guide the customers regarding the menu choices, such as the day's special delicacy or details of the dish they have not tried.
Has to serve the customers and make sure the table settings are right.
Has to ensure that all table accessories are in place such as napkin holders, salt and pepper containers, and other essentials.
After the meals, the waitress has to remove all the used utensils and plates from the table and clean it.
Has to confirm if there is no other order to place, after which she has to present the total bill.
Has to ensure that the serving trays, utensils, and other accessories are clean
Educational Qualification:
College (under grad)
Abra State Institute of Sciences and Technology
Bachelor of Science in Secondary and Industrial Education
Lagangi lang, Abra
Year Attended - 1999- 2002
Don Mariano Marcos Memorial State University, Philippines
San Fernando City, La Union
Year Attended - 1997 - 1998
High School Diploma
St. PaulHigh School
Villaviciosa, Abra, Phils
Year Graduated - 1997
Skills:
Computer literate, surfing the internet
Cooking & cleaning
Personal Information:
Date of Birth: May 26, 1979
Nationality: Filipino
Height: 4’11
Religion: Roman Catholic
Visa Status: Residence Visa (Jumeirah Group)
I hereby certify that the above information is true and correct to the best of my knowledge and belief.