customer service, compassion
Resume:
Professional Summary
Strong skills in human services, training and communication. I enjoy
working with all ages and providing help and relief to those in need. Background in health and community service.
Accomplishments
Researched and wrote city-wide Resource Directory
Earned Certificate for Ophthalmic Patient Relations
Participate in planning and executing educational events and health fairs
Help inmates at Cookeville County Jail find support
Visit nursing homes to comfort the elderly
Authored and maintained website content
(www.wellspringfamilycare.com)
Developed, wrote, edited and published newsletters
Organized and wrote Standard Operating Procedure manuals
Prepared articles for local newspaper publication
Wrote PowerPoint presentations for mental health professionals
Revised, improved and created patient forms
Mentoring, training and coaching new employees
Professional demeanor, articulate and extremely dependable Work Experience
Receptionist
English Gardens Landscaping Company 2017
Certified Ophthalmic Patient Relations Specialist
Colombo Eye Care, Rochester Hills, MI 2016-2017
Urgent Care and Diagnostic Receptionist
Physician’s Urgent Care, Cookeville, TN 2012-2016
Marketing Coordinator
Wellspring Family Chiropractic, Cookeville, TN 2010-2012 Research Assistant
Foundation for Recovery, Las Vegas, NV 2008-2010
Key Skills
MS Office Suite
Teaching/training skills
Advanced written
communication
Self-sufficient work ethic
Data entry
Office equipment
operation
Communication liaison
between management,
staff and patients
Desire to learn and grow
Medical Assistant training
Ordering supplies
Creating reports
Telephone triage
Research
Filing and maintaining
records
Administrative support
Purchase Orders
Mail distribution
Hospitality
Group facilitation
• • •
Education
Previously Certified
Medical Assistant
Current Certified
Ophthalmic Patient
Relations Specialist
ROBIN BOYD
********@*****.***
Service
Coordinator
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