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Manager Management

May 16, 2018

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Mark Mccrossan

Address: ** ********** ******, ******* ** 6065, Australia

Phone: + (61-434-***-*** Email:

Senior Contracts Manager/Strategic Procurement Manager/Commercial Manager/Operations Manager/Supply Chain Manager

Results-oriented Procurement and Contracts management professional with over 16 years’ experience across project management, high level contract negotiation, audit, risk assessment, commercial management, contract management and procurement management (P2P). Outstanding team player and a strong negotiator skilled in supporting strategic objectives, working from a Strategic, Tactical and Operational end to end, interpreting and influencing both external and internal environments and creating positive relations with stakeholders. Proactive, detail-oriented and highly productive individual with an exceptional ability to identify, source, plan, develop and manage individual and panels of preferred suppliers and period procurement contracts. Adept in utilising strong commercial awareness for ensuring substantial cost reduction by benchmarking contractual service agreements. Expert in steering a positive work cultural change by enforcing a ‘can do attitude’ among employees. Possessing excellent analytical problem-solving skills along with exposure in implementing procurement strategy, policies and procedures while sharing this information across organisational boundaries.


Meeting Overall Programme Deliverables Evaluating and Managing Contractual Risk Procurement Delivery Tracking Managing Bidding and Tendering Developing Strong Relations with Vendors and Suppliers Maintaining and Implementing Budget Implementing New Purchasing Strategies Driving Operational Excellence and Continuous Process Improvement Preparing and Negotiating Claims Investigating Problems and Recommending Corrective Action Coordinating and Interacting with Stakeholder Management of Commercial Aspects Health, Safety and Environmental Policies Project Change Management Supplier Relationship Management


Contract Reviews/Negotiation/Evaluation/Benchmarks – Skilled in end-to-end management of high value tenders and contracts including variations, Extension of Time (EOT), progress claims, contract tendering, nomination and review. Accountable for evaluation, negotiation and contract award as well as managing qualifications against terms and conditions. Participating in and influencing stakeholders in tender evaluation as well as preparing and submitting award proposals. Ensuring substantial cost reduction through benchmarking contract service agreements, Business ImMprovement.

Strategic and Supply Chain Planning/Customer Focussed and Adaptable – Extensive experience in influencing customers during business planning activities to ensure supply chain process is recognised, understood and implemented. Analysing resulting customer plans and developing and integrating contract strategies as per customer’s requirements cost-effectively. Actively involved in strategic sourcing and creating and implementing organisational strategic planning policy.

People Management and Relationship Building – Competent in managing a professional team while directing and advising them when soliciting and evaluating complex bids for the corporation. Building collaborative working relations with internal customers, external suppliers and project managers. Effectively handling a portfolio of major suppliers of complex/strategic contracts. Mentoring and advising contract management officers while ensuring skills are commensurate with work involved.


Water Corporation

Following the Joint Venture between SKM and WorleyParsons, successfully rationalised supply base for the consultancy services in engineering design services for state-wide corporation covering 35 regional site locations; actively managed public tender invitations with initial six suppliers liaising with two providers – one of which had a joint venture between two of the existing suppliers resulting in ensuring significant savings on rates negotiated for the service – between 13% and 26% with an estimated expenditure of AUD 100M for 3 years. Effectively finalised procurement and evaluation plans. Strategic, Tactical and Operational savings state wide covering 39 regional offices. Centralised Procurement state wide

Balfour Beatty Management (Tristar Homes)

Across multiple site location, efficiently centralised overall procurement and logistics functions involving senior managers at each location from the outset of the strategy for the centralization of the roles and oversaw TUPE of staff. Instrumental in developing constructive teams for rollout of work within defined timeframes, undertaking regular progress meetings with ‘coal face’ staff; as project manager, established a plan to use one of the major locations as the pilot for centralisation and enabled improvements for smooth execution of work at other 8 locations involved in liaison with senior managers as well as steered relocation of all procurement/purchasing to the European hub in Holland and outsourced overall logistics functions.

Balfour Beatty Management (Sabic Europe)

Efficiently managed plant and equipment valued at £35M; oversaw construction, transportation and installation, including commissioning and service level agreement, planned maintenance, KPI for both goods and service for a new Greenfield site operational building.

Successfully seconded to projects both at Sabic and Tristar Homes.

Other Achievements

Acted as Project Leader for the implementation of SAP - SRM5 and the upgrade to SRM7.

Actively involved in agreements for agency (contract staff) and consultants project work as well as panel agreements for project management and engineering design services.


Senior Consultant Logistics (Acting) Water Corporation Oct 2016 - Present

Plan co-ordinate and manage the delivery of Logistics Management for state-wide and Maintenance of selected Capital works.

Manage Logistics and Materials Management services including Catalogue Management, Strategic Product Specifications and drawings, Audit Program, Warehousing and Distribution, Asset Disposal, MRP covering 39 Regional Plants

Optimise the management, development and deployment of people to ensure corporation has the ability to deliver required business outcomes.

Project lead proposal for the centralisation of a Warehouse & Distribution Centre

Lead and manage a team of multidisciplinary staff

Develop Inventory Audit Reports

Coordinate the acquisition of strategic products for inventory

Maximise the efficiency of economic order quantities and maximise inventory turnover linked to supplier contract and preferred agreements through SRM and SAP

Develop and implement long term high value strategic product contracts

Implement and maintain SLA internally, externally and Alliances

Develop, Implement and maintain Materials Management Policy, Standards and Guidelines

MOS Implementation Team Lead (Secondment) Water Corporation (Master Operating Schedule)

Lead Team to drive improvements in operational efficiency and effectiveness to reduce costs as well as provide higher levels of value and customer satisfaction.

Identify and re commend business improvement initiatives.

Measure and report project benefits

Drive improvement initiatives

Provide advice on process improvement methodologies and change management.

Engage with key business improvement projects and forums within business

Identify and communicate with key stakeholders on business change

Influence Senior Management

Critically evaluate, question and contribute within business forums

Senior Procurement & Contract Management Consultant, Water Corporation – Perth

Jan 2015 – Oct 2015

Dec 2007 – Jan 2015

Responsible for strategic and performance management as well as defining SLA and KPIs enabling due diligence and audit review. Directing continuous process improvement programme to ensure policy and process operate at optimal levels.

Finalising alliance agreements through AS4000, AS4906, AS4122 etc. As well as contract terms and conditions and establishment of tenders, contracts and contract award.

Effectively liaising with major/strategic suppliers and contractors to ensure they are technically and commercially capable of providing and trading through e-procurement systems SRM.

Working as per Six Sigma processes and methodology while ensuring industry best practice and commercially sound outcomes for all involved parties.

Developing and implementing apposite procurement strategies state wide as well as plans to establish and/or renew panels of major and/or complex preferred supplier agreements and period contracts for approval of the procurement operations manager and/or manager procurement, as appropriate, including, professional services such as consultancy and legal services, recruitment, major and minor work. Covering 39 Operational Plants

Establishing effective contract management plans for all contracts and supporting stakeholders in developing their CMPs as appropriate. Performing risk management analysis to determine apt insurance and OSH requirements.

Steering staff towards developing appropriate contractor performance reports while ensuring their completion for all contracts managed by procurement operations and/or users.

Coordinating with other business managers to create an environment which inspires, motivates and encourages staff towards achieving a high standard of work and job satisfaction.

Effectively maintaining a work culture which promotes opportunities, innovation and change that mutually benefit the corporation and its suppliers.

Delivering requisite support, guidance and training relating to procurement contracts, agreements, policies, standards and electronic procurement trading systems - SRM to subordinates.

Defining and maintaining apt standards of professional integrity and ethical behaviour to serve as an example and source of inspiration to other team members. Showcased team building ability when integrating individual strengths to a common purpose as well as fostering highest ethical procurement behaviour.

Procurement and Contracts Manager, Balfour Beatty Management (SABIC Europe) & (Tristar Homes)

May 2006 – Nov 2007

Developed and implemented apt procurement procedures and rules across the organisation while ensuring transparency.

Formulated standard Pre Qualification questionnaire (PQQ) and Invitation to Tender (ITT) documentation encompassing construction, minor and major works programme.

Delivered presentation of procurement awareness training sessions within each department and procurement training workshops on VFM, quotations, full tender process (OJEU).

Effectively provided advice on best procurement practice, devised procurement methodologies and facilitated training in DMAIC methodology. Established strong working relations with partners; evaluated and renegotiated pricing agreements.

Efficiently managed variation claims, extension of time and progress claims with superintendents and principles representatives.

Accountable for developing strategic partnership with consortiums to enable substantial bulk purchases which can be accessed by the public sector and reduce associated costs.

Ascertained organisation adherence to EU directives by developing an EU procurement guide to support staff.

Developed procurement strategy steering group and enabled annual review of procurement strategy.

Conducted risk assessment of all procurement activities and accordingly implemented requisite actions.

Directed execution of electronic contracts register, performed contract review, monitored SLAs, undertook market testing and enabled benchmarking for VFM against other local authorities.

Supply and Distribution Manager (Contract), Thermelec Pty Limited (Western Australia)

Aug 2005 – Apr 2006

Efficiently handled business while focusing on continual improvement to capture real value.

Responsible for effective networking and relationship building, facilitating high-level negotiation with key suppliers to introduce consignment stock, vendor managed inventory and lowest purchase price cost.

Effectively supervised team involved in planning, budgeting, sourcing and supply of all procured items with major projects direct and indirect, specifications and schedules (over 25,000 components).

Steered major changes/improvements to working practices and techniques within distribution and procurement of spare parts division by driving changes necessary to ensure accomplishment of customers’ expectations.

Successfully decreased procurement and logistics costs through benchmarking and tender process as well as contract nomination through international/Asia supply base.

Undertook analysis of inventory levels and provided suggestions to achieve optimum inventory levels.

Developed budgets based on site and customer yearly forecasts.

Accountable for effectual supplier relationship management, joint supplier ventures, procurement and business improvements.

Group Purchasing Manager (Interim), Toms Companies (Seaham Hall Hotel)

Mar 2005 – Aug 2005

Oversaw sourcing, evaluation and negotiation of contracts for all service agreements for plant and machinery at group level.

Administered budget for each division.

Handled contract tendering process to achieve substantial cost reduction targets/value for money for group utilities such as (gas and electric) and facilities management, IT, telephone system and organisational mobiles.

Actively conducted research and nominated suppliers of group marketing and professional services.

Monitored and managed capital expenditure for group projects expansion plans as well as tender, nomination and award.

Efficiently handled consignment stock as well as vendor managed stock and e-procurement of consumable items.

Generated weekly and monthly reports detailing targets against actual achievements.

Group Purchasing Executive Europe Interim, Pactiv (UK) Limited

Mar 2004 – Mar 2005

Responsible for executing apt strategy for centralisation of purchasing function for all UK sites and consolidation and rationalisation of supply base; instrumental in ensuring Sarbanes Oxley compliance – audited by PWC with annual expense of £50M.

Accountable for rationalisation of all packaging, overseeing international purchasing and managing direct and all Indirect purchases including raw materials, all packaging requirements (customer specific), utilities, PPE, MRO consumables, stationary, organisational cars, travel, telephones, IT, all capital expenditure and logistics.

Successfully improved procurement practices while adhering to stringent timeframes.

Accountable for proper benchmarking of quotations, project management, development and implementation of Bill of Materials system while ensuring departmental procedures adhered to needs of BRC/IOP accreditation and supply base have accreditation to supply within the food industry.

Directed introduction of consignment stock, vendor managed inventory, purchasing card, internet purchasing and materials management.

Purchasing Manager Europe (Interim), Nifco (UK) Limited

Jun 2002 – Feb 2004

Developed positive internal partnerships with design engineers, project engineers, purchasing production, sales and logistics.

Actively oversaw production and materials requirements planning, enabled effective on-site logistics and material handling, handled sequencing operations of finished product to customers on a just-in-time basis, developed and executed internal and external KPIs as well as directing contract operations involving tendering, nomination and review.

Strove towards maintaining a motivated work environment geared towards continuous improvement of processes and practices. Executed contracted services – building, maintenance, engineering services.

Actively updated relevant authorities on existing products, new product development and product launches.

Provided advice on best purchase practice to all departmental managers for achieving cost reduction targets.

Guided team with hands-on approach in meeting deadlines and managing simultaneous projects.

Instrumental in decreasing organisational risk with contractual documentation.

Conducted appropriate contract negotiations with suppliers, transportation on a global basis involving imports and exports and developed formal contracts as well as negotiating trading terms and conditions with suppliers, toolmakers and subcontractors including rationalisation and consolidation.

Accountable for international trading, supplier evaluation, development of team to enable strong supplier relations and enhance overall performance.

Implemented benchmarking exercises of potential and existing suppliers and subcontractors, established teams for the execution of BPCS computer system (similar to SAP).


Strategic Sourcing Specialist, Cockburn Cement Limited (Perth - Western Australia)

Apr 2001 – May 2002

Nifco (UK) Limited

Oct 1999 – Jan 2001

Group Purchasing Manager (Europe)

Apr 2000 – Jan 2001

Purchasing Manager (UK)

Oct 1999 – Apr 2000

BBA Friction Limited (TMD Friction)

Oct 1995 – Oct 1999

Group Purchasing Coordinator

Jul 1998 – Oct 1999

Purchasing Manager

Jul 1996 – Jul 1998

Senior Buyer

Oct 1995 – Jul 1996

Dewhirst Menswear Limited

Apr 1992 – Oct 1995

Production Control/Materials Controller

Apr 1993 – Oct 1995

Production Control

Apr 1992 – Apr 1993

Production/Materials Controller, Silleck Mouldings Limited

May 1988 – Apr 1992

Production Controller, Stadium Limited

May 1986 – May 1988


Graduate Diploma MCIPS Qualification, Chartered Institute of Purchasing & Supply - UK

Apr 2004 – Oct 2010

Hartlepool College of Further Education

AIM – Diploma Contract Management (2012 – 2013)

AIM – Contract Relationship Management (2012 – 2013)

AIM – Advanced Diploma Management (2010 – 2011)

AIM – Stepping Up Programme (2010)

AIM - Cert IV Frontline Management (2010)

Graduate Diploma in Business Excellence (1998 – 1999)

Chartered Institute of Production Control (1992 – 1994)

H/TEC Diploma Computer Studies (1986 – 1987)

City & Guilds 752 Operating Department Practitioner (1983 – 1985)

Access to Information Technology (1982 – 1983)

H/TEC Diploma Business & Commerce (1980 – 1982)

Training Courses

Courageous Conversation (2011)

Currently Senior First Aider (2010)

Effective Communications (2010)

Managing People Who Don’t Work For You (2010)

PowerPoint (2010)

Business Writing (2009)

Presenting to Influence (2009)

Excel Intermediate (2009)

Word Intermediate (A) (2008)

Contract Administration Workshop covering AS4000, 4902, 4906 (2008)

Price, Cost and Bid Analysis (2007)

Finance for Buying Managers (2003 and 2007)

Contracts and Commercial Law (2002 and 2006)

Advanced Legal Workshop (2002)

Legal Aspects of Purchasing (1999)

Global Purchasing (1997)

Professional Memberships

Professional Member of CIPS (005113422)

Affiliate Member AIM (567635)


Date of Birth: 14th Nov, 1963

Nationality: British/Australian

Marital Status: Married

Driver’s Licence: Australian/British

References available on request

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