Manager Customer Service

Ramy Saliba

Lead man - Ohio Brass

Seville, OH **273

*************@*******.*** - 330-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Lead man

Ohio Brass - Wadsworth, OH -

2011-01 - Present

Wadsworth, Ohio

Work on a variety of machines including but not limited to, Collaring, Grinding, Metalizing, Inspecting and Testing. Facilitate the work flow throughout the plant. Training new employees Sales Consultant

REM installations - Wadsworth, OH -

2016-03 - 2016-10

Conduct a thorough, professional presentation and estimate on home improvement projects to customers including but not limited to kitchen designs bathroom remodeling using 20/20 software General Manager

MHA Enterprises Inc - Gallup, NM -

2006-07 - 2010-11

Managed four businesses including a hotel, Jewelry store, Laundromat, and RV Campground. Achieved high occupancy rate with outstanding room revenue and customer satisfaction ratings. Responsible for accounting

(bank deposits, A/R, A/P, invoicing) financial reporting( Monthly P&L and balance sheet using QuickBooks software), food & beverage services(ordering supplies, inspections), employee training(hiring and terminating, scheduling, handling all the HR duties) and inventory control (monthly and yearly) Department Supervisor and Sales Associate

The Home Depot - Gallup, NM -

2005-07 - 2006-07

Provided quality kitchen design services to customers needing creative ideas and solutions to improve kitchens at affordable budgets.

Managed Floor and Décor Departments. Responsible for customer service, scheduling and employee training. Assistant Store Manager when required.

Sales Associate

Building Material & Lumber The Home Depot - Medina, OH - 2004-10 - 2005-06

Provided expert information to contractors with construction products. Responsible for stocking and organizing shelves.

Store Manager

Super Market Haddad -

2001-02 - 2003-08

Niamey, Niger

Responsible for store performance. Managed thirty-three employees, provided excellent customer service, and assured accurate inventory control.

Project Manager and Carpenter

Samir Saliba Establishment - Beirut -

1992-05 - 2000-08

Beirut, Lebanon

Responsible for commercial and residential cabinetry and furniture projects. Craftsman of fine woodworking, cabinetry design, furniture-making, building and installation. EDUCATION

Associate in Business Administration

University of New Mexico - Gallup, NM

2010

Associate in Interior Design

Oriental Institute - Beirut

2001

SKILLS

Microsoft office

ADDITIONAL INFORMATION

Skills

• Proficient in Microsoft Word, Excel, PowerPoint, Internet, Outlook, QuickBooks, AutoCAD, 20/20

• Fluent in Arabic and French

• Carpentry, AutoCAD, GIS

Contact this candidate