ROBERT EDELMAN, MBA

email: ac5exc@r.postjobfree.com

Mobile: +1-312-***-****

IT MANAGER, APPLICATIONS DEVELOPMENT

FUNCTIONAL AND TECHNICAL LEADER, with verifiable success in design, delivery, and management of enterprise class technical systems.

BUSINESS ANALYSIS, experience-driven understanding of business needs, processes, and drivers with deep-seated ability to successfully translate to technical requirements specifications, user stories, and acceptance criteria.

PRODUCT STRATEGIST, leveraging entrepreneurial spirit to improve product capabilities, cut costs, and drive revenue growth while continuously evaluating team needs, project goals, timelines, and budgetary constraints to ensure attainment of company targets.

GROWTH DRIVER, steering development and implementation of novel content and services, including operations, technology, resources, complex deal execution, and client relations.

TRUSTED TECHNICAL/BUSINESS ADVISOR, maintaining operational discipline through strategic planning, vision, and forecasting to achieve projected outcomes.

CAREER NARRATIVE & IMPACT

LMC Technology Consultants, Chicago, IL

Lead Consultant / Owner

March 2017 – Present

Executed successful configuration and implementation of cloud-based and on-premise environments. Analyzed complex data collections and provided essential guidance to drive strategic decision making. Recommended cost-effective technical solutions to improve efficiencies and performance.

Recent Projects:

* DOCUMENT DEMATERIALIZATION: Served as senior project manager for discovery and analysis phase of digitization/dematerialization of paper records held by heavy equipment leasing company – precipitated by relocation of corporate office to new location with reduced document storage capacity.

KAPLAN, INC., Chicago, IL & New York, NY

Executive Director, Technology – Kaplan University

January 2009 – March 2017

Built, launched, and scaled technical initiatives focusing on Customer/Client Management and Content Management from the ground up overseeing strategy management, operations, financial oversight, business development, and administration. Directed a team of 5 to 30+ direct and indirect reports.

Selected Milestones:

* PRODUCT INNOVATION: Spearheaded the technical analysis & specification, development, and implementation of a new XML-based Content Management System based on Alfresco Document Management charged to deliver eLearning content to numerous and varied Learning Management Systems (Moodle, SCORM, eCollege, and Brightspace).

* COST SAVINGS: Achieved 50% cost reduction in Cloud-based Learning Content Management environments via appropriate configuration changes with no loss of capability or functionality.

* VENDOR NEGOTIATIONS: Renegotiated CDN vendor contract to utilize tiered pricing structure resulting in overall savings of 58% in monthly fees.

* TECHNOLOGY INNOVATION: Reduced time-to-market content production together with reduction of content production staff by 80% via implementation and migration to a novel, in-house developed, Learning Content Management System (LCMS), used for Kaplan University, Kaplan Higher Education Campuses, and Kaplan UK course content.

* GROWTH OPTIMIZATION: Directed software development to add needed features and publishing output to the existing LCMS system and implemented CDN-based services including HTTP/HTTPS delivery of web pages, documents, and video (live and on-demand streaming).

* OFFSHORE RESOURCE MANAGEMENT: Managed an offshore team based in New Delhi, India responsible for significant QA testing and major software development initiatives. Oversaw a Mexico-based team providing managed services and technical support.

* PROJECT/PRODUCT MANAGEMENT: Supported multiple special project initiatives such as vendor selection and evaluation of replacement Learning Management System (LMS), Human Resources Document Management System, implementation of iTunesU support within online courses, achievement of electronic course/program catalog using Ektron CMS, and configuration/on-site supervision of live video streaming for large-scale events.

Vice President, Product Technology – Kaplan Professional Education

January 2000 – January 2009

Spent 9+ successful years in this role, due to strong record of high performance in identifying and securing strategic opportunities. Managed a team varying in size from 5 to 20+ direct and indirect reports along with all aspects of electronic products used by two distinct business units, including disk-based, CD-ROM, online, and print/eBook/PDF products. Directed budget operating expenses of $3.2MM.

Selected Milestones:

* OPERATIONAL LEADERSHIP: Directed a new, large-scale software development project for a Learning Management System (LMS) and Learning Content Management System (LCMS) relocated to Chicago from a separate Kaplan location, including hiring and on-boarding of new team members.

* TRAINING & MENTORING: Trained, mentored, and managed a team of 5 individuals responsible for the migration and of existing eLearning content for use with a novel, recently developed online course publishing platform.

* JOINT OPERATIONS TEAM LEADERSHIP: Formed the Joint Operations Team (JOT), including members of Kaplan and outside vendors directly involved in daily operations of eLearning systems and data center management.

* OFFSHORE RESOURCE MANAGEMENT: Managed an offshore team based in New Delhi, India responsible for supplemental QA testing and minor software development initiatives. Oversaw a 3rd-party managed services provider with resources in the United States and India.

* CULTURAL MINDSET SHIFT: As part of a change from Waterfall to Agile, changed the mindset of software developers to place focus on feature development with direct impact on revenue growth and cost reduction.

* REVENUE GROWTH: Brought excellence and stability to an enterprise-level platform with a negative reputation, something not done in the previous 4+ years.

* LEARNING CONTENT MANAGEMENT SYSTEM EXPERT: Primary point of contact as a learning content systems expert working with executive management and business product stakeholders.

* SPECIAL PROJECT MANAGEMENT: Oversaw several special projects in various capacities such as primary technical contact for disk-based and online learning products, data center migration from New York to Chicago, vendor selection and evaluation for a Digital Asset Management System (DAM), and collaborating to produce a complete course on CD-ROM used by financial securities individuals for licensing exams.

Director, Software Development / Director, Product Technology – Kaplan Test Preparation

June 1992 – January 2000

Selected Milestones:

* SYSTEM SOFTWARE DEVELOPMENT: Created, developed, managed, and supported distributed database-driven software system to quickly and effectively analyze student exam performance with "expert-level" directed feedback.

* PROJECT LEADERSHIP: Assumed leadership and management of organization’s first lead management software system, leading to successful utilization while replacement system was still in development.

* ENTERPRISE-WIDE IMPLEMENTATION: Implemented comprehensive first useable email system for enterprise.

EARLY CAREER

THE RONKIN EDUCATIONAL GROUP – Vice President, Information Systems

COMPUTRON TECHNOLOGIES, INC. – Account Executive, Latin American Sales

TECHNICAL SKILLS

JAVA APPLICATION SERVER ENVIRONMENTS

APACHE TOMCAT, REDHAT JBOSS, ORACLE WEBLOGIC

LEARNING MANAGEMENT SYSTEMS

MOODLE, PEARSON LEARNING STUDIO (ECOLLEGE), DESIRE2LEARN BRIGHTSPACE, SCORM

DOCUMENT/MEDIA MANAGEMENT SYSTEMS

OPENTEXT MEDIA MANAGER, ALFRESCO DOCUMENT MANAGEMENT, MICROSOFT SHAREPOINT

DATABASE SYSTEMS

ORACLE, MYSQL, POSTGRESQL, MS SQL, DBASE

TOOLS

ANT, LOG4J, BUGZILLA, FOP, XSLT, XML, DITA, ESB, LAMP STACK, JIRA, KALTURA, JW PLAYER, BRIGHTCOVE, ADOBE CONNECT

SOURCE CODE CONTROL

GIT, SVN, CVS, PERFORCE

OPERATING SYSTEMS

LINUX, UNIX, WINDOWS, MACOS, IOS

CLOUD ENVIRONMENTS

AMAZON WEB SERVICES (AWS), RACKSPACE, VMWARE, AKAMAI

SOFTWARE/WEB LANGUAGES

JAVA, HTML, CSS, JAVASCRIPT, JQUERY, TABLETOP.JS, FORTRAN, ALGOL, XOJO, C++, PL/1

APPLICATIONS (SELECTED)

MS-OFFICE, GOOGLE DOCS, ADOBE PHOTOSHOP, VISIO, OMNIGRAFFLE, MS-PROJECT, OXYGEN

SDLC

AGILE, SCRUM, KANBAN, LEAN, WATERFALL

EDUCATION & CREDENTIALS

• Master of Business Administration (MBA) University of Miami Coral Gables, FL

• Bachelor of Science in Microbiology University of Michigan Ann Arbor, MI

• Spanish spoken as a second language

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