Health Care Staff

Vernisa L. Cannon

**** ********* **.

Jacksonville, FL 32209

904-***-****

Email: ********@*********.***

Career Objective: Professional, ambitious and self motivated individual seeking to obtain a

position in a results-oriented company whose acquired skills and education

will be utilized toward continued growth and advancement.

Education: Bachelor of Science/Liberal Studies/University of Central FL-Orlando, FL

H.S. Diploma/William M. Raines High School-Jacksonville, FL

Work Experience:

2007- STAY AT HOME MOM & CAREGIVER

2006-2007 Citizens Property & Casualty Ins. Corp, Technical Resource Specialist

• Answered questions for policyholders, agent, and leinholders while reviewing residential homeowners applications.

• Communicated with the underwriting staff while assisting them with obtaining additional information for application completion.

• Ensuring the processing staff of appropriate information necessary to finalized applications.

• Examined overall documentation to ensure accuracy and completeness while staying abreast of any changes in underwriting provisions or guidelines.

• Worked with production staff to maximize production levels, without inappropriate risks.

1998-2005 CSX Transportation, Crew Management/Dispatcher

• Handled scheduling, payroll and disciplinary problems for employees.

• Insured the qualifications of the employees.

• Dispatch engineers and conductors to and from assignments.

1994-1998 Humana Health Care Plan, Case Coordinator

• Handled member and provider inquires, resolved complaints, billing and repair problems.

• Processed and reviewed medical claims for payment/denial.

• Excellent listener and problem solver, persistent and very diplomatic.

Other Skills: Software: Microsoft Windows, Word, Excel. PowerPoint, Outlook, etc.

Equipment: multiple telephone lines, paging systems, FAX machines, etc.

Reference: Available upon request.

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