Project Manager

Pushkar Kale

+1-973-***-**** *************@*****.***

OBJECTIVE:

I am hoping to continue delivering successful projects as a Project Manager in IT industry.

CAREER SUMMARY & SKILLS:

Project Management / Scrum Master / Business Analyst with Over Nine (9) years of experience in Information systems, software development, healthcare, e-commerce, retail, hospitality, database / data warehouse design and development of Web / Cloud Based and Client/Server applications.

Master’s in Business and Information Systems with focus on Project Management, Product Management, Information Systems (Enterprise Database Management), System Analysis and Design (Waterfall, Agile and Scrum)

PSM (Professional Scrum Master) certified (https://www.scrum.org/user/253890).

Pursuing PMP certification.

Project Management from initiation to the project sign off by creating and managing project to project plan

Manage multiple, complex training projects, assign responsibilities, create Work Breakdown Structure (WBS), create timelines and milestones to ensure timely deliverables and prioritize goals.

Process and knowledge of PMP/PMI framework following PMBOK (5th edition) methods and protocols.

Experience & familiarity with Agile, SAFe, Scrum, Kanban, Product Model, as well as traditional waterfall methodologies.

Provided hands-on management and coaching of scrum teams in all aspects of scrum ceremonies (facilitating daily stand-up meetings, sprint planning, sprint demo and retrospective meetings, daily routines, self-organization, collaboration, iterative development, managing flow, calculating velocity, limiting work in progress, etc.)

Removing impediments that affect the progress of the team by answering the three question.

Helping in maturing the development team to have a better definition of done.

Calculate the velocity based on the burn down chart.

Assist the team and Product owner to maintain a healthy product back log before and after the creating the Sprint backlog.

Exceptional ability to build Client relationships through frequent meetings, one on one interaction and ability to converse with all facets in the client organization by utilizing elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, prototyping, cost/benefit and risk analysis to provide critical thinking and form risk mitigation plan.

Demonstrated success at building team relationships and partnerships across organizational lines in a matrix organization with senior management, project managers, architects, developers, QA, BAs, service partners with walkthroughs, and applicable outside entities.

Strong knowledge/experience of Software Development Life Cycle (SDLC) including UML, Rational Unified Process (RUP), Object Oriented Analysis /Design (OOAD), Waterfall, Agile methodologies and Scrums team.

Implement PM (project management) discipline practically to various SDLC methodologies with supervision and monitoring of projects going live and develop expertise in data and reporting processes as a Subject Matter Expert (SME) to support teams.

Strong understanding of the business process, Change management and Release management, Quality Management, Definition of the Scope of the Project, User and system requirements, and implementation to functional and technical specifications.

Strong technical background and knowledge in Business Intelligence (BI) involving ETL, Data warehousing, Star Schema/Snowflake Schema, FACT and Dimensional tables, architectures, OLAP, OLTP data sets.

Implement projects to finance domain related with basic background in equities, fixed income, commodities, mutual funds, derivatives, etc.

Knowledge and expertise of healthcare insurance including claims and non-claims submissions to CMS. The submissions included Eligibility date with Claims for Provider, Pharmacy, Drug Prescription, In Patient, Long Term, Third Party Liability, Managed Care,etc

Understanding of Medicaid/Medicare line of business following the rules of governing bodies HIPAA, CMS, etc.

Experienced in conducting Rapid Application Development (RAD) and Joint Application Development (JAD) sessions to converge early towards a design acceptable to the client and feasible for the developers and to limit a projects exposure to change.

Proficient in documentation of requirements as Business Requirement Documents (BRD) and conducting meeting with Business people to give a walkthrough of final BRD to get their concurrence and approval. Preparation of the Functional Requirement Document (FRD) and Software requirement specification (SRS) based on the accepted Business Requirement Document (BRD) and SOW (Statement Of Work) for approval.

Proficient in developing Analysis Models, Use Case Models, Design Models, Implementation Models, Use Case Diagrams, Context Diagrams, Data flow Diagrams, Functional Storyboards, Behavior Diagrams (sequence diagrams, collaboration diagrams, and activity diagrams), also Class Diagrams based on UML Methodology using Rational Rose and MS Visio and documenting business requirements according to a propriety methodology founded in BPMN.

In Depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.

Experience in conducting GAP analysis, SWOT analysis, Portfolio analysis and ROI analysis.

Well versed in different management scenarios like Change Control, Quality Assurance, Defect Tracking, System Integration and Scheduling. Develop User interface s and requirements sessions. Requirements gathering, data modeling, System Architect, Feasibility studies, Scope Documents, Requests for Proposal.

Strong experience in mentoring to develop appropriate test cases to validate business and functional requirements for SIT/UAT tests.

Involved in Test Planning, Test Preparation, Test Execution and Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.

Experience using MS Visio, MS Project and MS office tools like Word, PowerPoint, Excel, and Access.

Excellent interpersonal skills, analytical, problem solving and presentation skills.

EDUCATIONAL QUALIFICATION:

New Jersey Institute of Technology, Masters of Science in Business and Information Systems.

Mumbai University, Bachelors of Engineering, Electronics.

TECHNICAL SKILLS:

Languages :

SQL.

Applications :

MS-VISIO, MS-Project, MS office suite, MS-Visual studio, Visual Studio 2005/2008/2012, Axure RP, MS SQL Server 2012/2008R2, JIRA / Confluence,Rally, Clarity PPM, Power View, Power Pivot, Power Query, Power BI, Oracle, Toad, Informatica, Tableau, Business objects, Dashboards, Dreamweaver, Configio,

Technology :

Business Intelligence, SSRS, SSIS, SSAS, ETL, web applications, e-commerce

EXPERIENCE:

Hewlett Packard Enterprise (DXC Technology April 2017 onwards) March 2016 – February 2018

Project Manager / Scrum Master; Contract

Warwick, RI

Implemented and created project plans for successful ETL process into production and post-production processes. Established Business Intelligence technologies to establish business policies for the Healthcare of the state. Implemented and managed four major account projects in waterfall as a Project Manager and in Agile environment as a Scrum Master to facilitate and coach the team on correct practices.

One of the early states to go into production and complete the catch-up of monthly data submission to CMS for previous three years in the latest phase.

Increased time performance with establishment of automated features in the web applications and CRM.

Implemented web application / web service to assign/choose worker across multiple company employee pools for several third party service providers for a designated beneficiary.

Established Data quality infraction and error mitigation procedures to increase data consistency on a percentile basis.

Implemented an automated system to create a monthly report reducing process time to one day.

Acquired knowledge of four major account projects for State of Rhode Island's CMS projects to become a SME for them.

Worked directly with the Sr. Project manager, senior management and client providing walkthroughs.

Successfully completed four projects simultaneously and interacted with cross functional teams to deploy successfully into production.

Designed product backlog, defined the scope, performed risk analysis, and tracked the progress and its successful implementation while not losing the objective of the project.

Allocated resources within the calculated contingencies. Removed impediments to complete the project at a sustainable pace.

Defined the critical path and using techniques like crashing to attain schedule time with minimal additional cost to project.

Trained and mentored new recruits to understand the process and functionality of the project.

Designed and implemented sprints and conducted daily scrums to track the project plan and completed milestones.

Interacted with outsourced parties of the client during collaborative work and knowledge transitions.

Implemented Agile development approach and was involved with all iterations of the development life cycle.

Client meetings after every sprint providing report on the status and progress of the project.

Created the work breakdown to assign tasks to developers, ETL developers and QA analysts

Refined previous requirements as per client request with providing change control in the project.

Used the data warehouse to create data mappings between source table and the target tables for proper functioning of ETL.

Monitored the validation of data which was loaded into the warehouse as source along with the mappings required for source to target conversion with validation of queries.

Work on large databases and data warehouse, performing data analysis

Led Root Cause Analysis (RCA) to identify the origin of error pertaining to failure of file submission.

Assisted and mentored QA’s in writing Test cases to check the integrity of ETL.

Communicated extensively with clients and different levels of management to identify new requirements, use cases and to develop functional and technical specifications

Conducted Gap Analysis and developed data relationships diagrams to define impact of the new requirements on the existing system.

Interacted with government bodies like CMS, regarding health insurance policies related to claims and non-claims

Adhered to policy rules of HIPAA, CMS and processing files accordingly for claim submission for the state.

Conducted JAD Sessions to resolve open issues, change requests (CR) and most importantly, to facilitate identification and development of an architectural solution.

Collaborated with the design and development teams to create effective design strategies, monitored the development of the system and ensured compliance with quality standards and client specifications.

Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level.

Baanyan Software Services July 2015 – March 2016

Project Manager

Edison, NJ

Planned and Lead successful Implementation of a system to track employee performance in cross functional departments. The system was based data of employees in various departments which processed the performance, revenue generation, potential targets for analysis with creation of warehouse to design cubes for generation of YTD reports in terms of revenue and performance.

System implementation resulted in reduced cost to company.

System implementation reduced the process time to generate the report.

System resulted in ability to create Ad Hoc reports for analysis.

Financial reporting

HSBC

The project implemented loan origination, provided execution of loan process lifecycle. The data was harbored in a data warehouse to take the DBF files and process runs, filters and calculations that produce output for this table. The data was available for responsible stakeholders for reviewing their current mortgage, Loan origination system and suggest and implement process changes/improvements.

Increase process time and cost to company with automated system.

Stakeholder’s ability to change business policies/rules increased production rate.

E-commerce

Bed, Bath and Beyond

Implemented a system to extract the required data and transfer to the parent team to generate the report of e-commerce services. Support a D2C e-commerce project and marketing department. The user interface helped to gather data and assist in developing and implementing performance management tools, CRM dashboards and reports which helped in identifying KPI’s. Overcoming the biggest challenge of shifting priorities/timelines and lack of clarity on objectives, the project was successfully implemented.

Increased sales and revenue generation by 7% in the first month by price matching, positioning and presentation of items using the potential indicators.

Increased sales of smaller products and niche items based on trending.

Reduced cost in shipping and storage of non-selling items.

Project management with defining scope and project plan with figures on contingencies and cost benefit.

Actively lead and monitored project milestones and maintained timeline of the project.

Worked with stakeholders in ensuring the needed level of research is completed to accurately define the solution benefits and risks

Defined risk management and risk mitigation plan.

Analyzed and Documented requirements including: modeling and model storming techniques to ensure completeness

Motivated and Led the team to maintain objective and complete timely milestones.

Interacted with the client, understanding their requirements and implementing the necessary changes in the program.

Facilitated JAD sessions with SQL/ETL developers to design Dimensional Modeling, ER Modeling, Star Schema/Snowflake Schema, FACT and Dimensional tables from Data Marts and Data Warehouse.

Validated SQL Server Analysis Services (SSAS) Cubes, Data Mining Models, SSAS objects from OLTP to OLAP in review sessions with the developers to maintain objective and project on track.

Generated on-demand and scheduled reports for business analysis or management decision using SQL Server Reporting Services (SSRS), Power BI.

New Jersey Institute of Technology (NJIT) March 2014 – May 2015

IT Analyst / Consultant

Newark, NJ

Provided project development and IT analysis to NJIT staff, faculty and students with proactive identification and resolution of requirements conflicts. Worked with cross functional teams to gather and analyze information and used findings to formulate solutions with successful implementation.

Increase deployment time by implementation of automated systems

Reduce recurring issues by creating a Knowledge Base

Worked with technical teams, business users and support teams to determine transition requirements for the implementation phase of projects

Identifying opportunities for improvement in the business architecture

Verified requirements and their scope and priorities with stakeholders

Managed requirements change and maintaining requirements traceability

Worked with technical teams to validate proposed solutions

Effectively presented the information needed to facilitate a decision to move forward with the proposed solution

Test preparation and execution.

Data analysis and presentation using Excel & PowerPoint

Managed campus computers on NJIT domain with the administrative privileges

Provided support on Windows, Linux and iOS. Established compatibility with third party software products by developing program for modification and integration

Troubleshot and resolved internet connectivity and general software and hardware issues

Maintained composure and patience in face of difficult customer situations

Trained new employees and explained protocols clearly and efficiently

Researched issues on various computer systems and databases to resolve complaints and answer inquiries with complete documentation from issue creation to resolution.

Resolved customer complaints and concerns with strong verbal and negotiation skills

Projects in CMF – Server upgrade of NJIT, Upgrade of campus computers from Windows XP to Windows 7

Digital Arts November 2009 - November 2013

Project Manager / Sr. Business Analyst

Mumbai, India

Lead IT team(s), allocating resources to ongoing projects and enforcing deadlines. Implemented SOA for applications over cloud computing or SaaS platform. Implemented web application, server and system based application, establishment of database and data warehouse, ETL, etc. primarily in the domains of healthcare, finance, hospitality, retail and e-commerce.

Project management with acting as Scrum Master on several projects conducting daily scrums and planning sprints

Managed IT team, allocating resources to ongoing projects and enforcing deadlines.

Efficiently managed and coordinated at least three projects at a time, from project initiation through project completion and deployment

Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes.

Identified product problems and strengths and collected data on the customer experience

Documented user stories, use cases and functional specifications to support product development using MS Project, VISIO, MS Word, MS Excel, JIRA/Confluence

Managed delivery of projects in Credit Services, Property and Casualty Insurance domains involving generation of monthly reports as per a defined file format.

Gathered and analyzed market information, used findings to define product strategy and analyzed key metrics to measure product effectiveness

Implemented projects with simulation models with in depth understanding of market risk and credit risk measures.

Maintained in-depth knowledge of distribution platform guidelines and capabilities to guide internal development

Conducted GAP analysis while successfully reengineering key business processes to increase operational efficiency and alignment of business unit objectives

Identified "bottlenecks" and implemented new and improved processes and policies

Conducted activity-based analysis of business processes and made recommendations based on the findings for risk analysis and risk mitigation

Designed detailed feature roadmaps that included action items and project targets

Defined the scope and goal of new projects. Ensured that team member responsibilities were defined and understood

Collaborated with design, development and QA teams to test product

Identified and drove creative solutions for problems

Led the design and development of software upgrades and the deployment of new services and products.

Digital Arts

Technical Engineer / Business Analyst November 2008 - November 2009

Mumbai, India

Provided continued maintenance and development of bug fixes and patch sets for existing web applications

Formed and developed new variant solutions to errors

Translated abstract requirements into concrete user flows and interaction designs

Updated and managed existing website properties for the companies

Presented pros and cons of various design approaches to design teams and management

Created clear icons, messaging, buttons and other UI elements for web applications using Flash, Photoshop, Dreamweaver, HTML and CSS

Worked closely with product managers, designers and development team to appropriately evolve designs from concept to launch

Increased site visits with redeveloped direct email marketing strategy and backlinks

Use of SQL and BI development (SSRS, SSIS, SSAS) in MS SQL, ETL

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