Director/Manager Healthcare

Jeff Nicolaides, RN

**** ****** **. ************, ** 37129 ********@*****.*** 757-***-****

Director of Operations & Occupational Health Specialist

A highly knowledgeable and experienced professional with a track record of success in related roles. Recognized for the ability to synchronize operations between internal teammates and external clientele in order to meet specific requirements, achieve regulatory compliance, and ensure complete satisfaction across the board. Comfortable with the latest computer software, including Microsoft Office Suite, OHM, CHCS, EPIC, Medgate, Nexgen, Aetna Workability, and more.

Operations Management

Strategic Planning & Analysis

Interpersonal Communications

Occ. Health / Case Management

Competitive Intelligence

Customer / Client Service & Support

Team Leadership & Supervision

Training, Development, & Coaching

Performance Tracking & Reporting

PROFESSIONAL EXPERIENCE

PREMISE HEALTH, Brentwood, TN 6/2015-3/2018

Director of Client Operations

Oversee and direct operations on behalf of a global auto manufacturer, including four occupational health / episodic care clinics with 40K annual visitors, one primary care / episodic clinic, and two pharmacies.

Facilitate productivity between 85 full-time employees and a client portfolio of more than $30MM.

Spearhead workflow planning, ultimately saving the client more than $120K per year.

Pioneer process improvements, including the re-organization of internal Case Management Department to improve tracking efficiency and slash out-of-work time by 30%.

TAKE CARE HEALTH SYSTEMS (purchased by Premise Health 3/2014), Franklin, TN 12/2013-7/2015

Health Center Manager

Spearheaded daily operations at Michelin ASRC Louisville Plant while maintaining responsibility for 500+ employees and promoting a friendly, positive culture and brand at all times.

Established workflow reporting protocol to meet OSHA standards, ultimately decreasing the workload on safety department personnel. Directed monthly training sessions to bolster knowledge in EMTs and first responders.

HEALTHFITNESS, Minneapolis, MN 1/2013-9/2013

Occupational Health Nurse

Contracted to GE in direct support and supervision of 900 employees. Jumpstarted training sessions to transfer information to all levels of staff. Participated in patient exams, triage, audiograms, spirometry, and more.

SENTARA PRINCESS ANN HOSPITAL, Virginia Beach, VA 1/2012-1/2013

Staff Nurse: Emergency Department

Performed duties within a 48-bed emergency room setting that treats more than 70K annual patients. Oversaw initial patient examination / assessment, triage, and immediate care to treat various illnesses and injuries.

Upheld dual role as Department Safety Manager to ensure the security and well-being of staff members and patients.

BON SECOURS MARYVIEW MEDICAL CENTER, Norfolk, VA 6/2011-1/2012

Staff Nurse: Emergency Department

Served within a 22-bed emergency room setting. Primary responsibilities included caring for patients with various illnesses and injuries. Played a critical role in patient education and treatment / care planning.

Past experience as Vice President with Chowan River Resort, Inc. (6/2003-6/2007) and Independent Duty Corpsman (3/1991-6/2003) / Chief Technical Officer (1/2000-6/2003) with the United States Navy

EDUCATION & CREDENTIALS

Bachelor of Science in Nursing, Mckendree University, Lebanon, Il, Expected Completion 5/2018

Associate of Applied Science in Nursing, Paul D. Camp Community College, Franklin, VA, 9/2009-5/2011

CPR / FIRST AID Spirometry Certified, National Institute for Occupational Safety and Health (NIOSH) Certified, Council for Accreditation in Occupational Hearing Conservation (CAOHC), American Association of Occupational Health Nurses (AAOHN)

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