Technician Electronics

ROHAN BOODHAI

Mississauga, ON

905-***-**** ************@*****.***

PROFILE

Dedicated Electronics Service Technician with more than 20 years of experience diagnosing and restoring a wide range of printing equipment in Major accounts (Peel and Catholic school boards, Region of Peel and Peel police). Extensive knowledge in the PRINT and COPY industries, both at the Production and Commercial stratus ( levels ). A team player with emphasis on client satisfaction with a personal objective to do it right the first time.

Areas of expertise include:

Production models

Commercial models

Controlling parts inventory

Networking products

CAREER HISTORY

KONICAMINOLTA BUSINESS SYSTEMS – Mississauga, Ontario 1990 – 2016 COLOUR PRODUCTION TECHNICIAN

Commission and maintained a range of printing products at times in a Supervisor capacity. Ordering and controlling parts inventory and ensuring response time was kept under four hours.

Initiated and implemented a new ‘parts onsite’ policy for two major clients (Region of Peel and Peel Police), which resulted in a reduction of down time between 60-70% and enhance productivity by 25%

BUSINESS EQUIPMENT LTD. – Trinidad West Indies 1986 – 1990 SENIOR TECHNICIAN

Responsibilities included Training new technicians, performing troubleshooting techniques on problematic products and controlling inventory while reporting directly to Branch Manager. EDUCATION

GEORGE BROWN COLLEGE ARTS & TECHNOLOGY – Toronto, Ontario 1985 - 1986 ELECTRONICS TECHNICIAN CERTIFICATE, EARLY COMPLETION Majors: N.T.S.C. Transmissions & Standards, Hi – Fi Systems, Introduction to Production & Editing DE VRY INSTITUTE OF TECHNOLOGY – Toronto, Ontario 1982 – 1984 ELECTRONIC TECHNICIAN DIPLOMA, O.A.C.E.T.T. ACCREDITED Majors: Digital Integrated Circuits, Microprocessors, Communication Systems PROFESSIONAL DEVELOPMENT & TRAINING

During my tenure, I had extensive training on products whose output varied from 20 to 105 pages a minute in both the Print and Commercial environment. Resolving issues with irate clients and restoring their confidence in the product they purchased resulting in client retention and referrals. R O H A N B O O D H A I P A G E 2

AWARDS

Recipient of :

PRESIDENT’S CLUB AWARD (seven times) KONICA MINOLTA for technicians across Canada whose yearly performance was above the Company’s expectation, having received the highest number of awards in the form of Vacation Trips for my spouse and myself. QUARTERLY achievement awards for recognition of Excellences. GIFT Certificates for TOP Technician of the month.

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