Sales Customer Service

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BECHIR CHOUK C.V

PERSONAL INFORMATION

NAME: BECHIR CHOUK

DATE OF BIRTH: 1-2-1976

NATIONALITY: TUNISIAN

GENDER: MALE

STATUS: SINGLE

ADDRESS: BIN OMRAN, DOHA

MOBILE NUMBER: 009**********

E-MAIL: *************@*****.***

OBJECTIVE: TO BE ABLE TO PURSUE A CAREER IN A CHALLENGING ENVIRONMENT AND SEEK A ROLE THAT WILL PROVIDE ME THE OPPORTUNITY TO ENHANCE MY PROFESSIONAL GROWTH.

COMPETENCIES & PROFESSIONAL EXPERIENCE

ABU DHABI

11 YEARS IN ABU DHABI INTERNATIONAL AIRPORT DUTY FREE: SALES DEPARTMENT SUPERVISOR (FASHION, BEAUTY, WATCHES AND ACCESSORIES) ABU DHABI AIRPORTS COMPANY – DUTY FREE

ACHIEVE TARGETED SALES REVENUE AND TURNOVER.

ACHIEVE AND IMPLEMENT MAXIMUM PRODUCT EXPOSITION.

CROSS SELLING PRODUCT AS WELL AS SERVICE AT EVERY CUSTOMER SERVICE INTERACTION.

PREPARE ALL STOCK PROCESSES WITHIN THE OFFICE.

PREPARING AND PRESENTING DAILY, WEEKLY AND MONTHLY SALES REPORT TO THE RETAIL SHOP IN CHARGE. STAFFING (TRAINING, COACHING, MOTIVATION, DEVELOPMENT, DISCIPLINARY &PERFORMANCE APPRAISALS, ROTA, ATTENDANCE

IMPLEMENT STORE LAYOUT, VISUAL MERCHANDISING, STOCK & FIXTURE POSITIONING ACCORDING TO BRAND GUIDELINES. MANAGE STOCK REPLENISHMENT, PRODUCT LAUNCHES & PROMOTIONS.

EXPERIENCE IN BEAUTY, FASHION, WATCHES AND ACCESSORIES. TUNISIA

RECEPTIONIST IN NABEUL BEACH HOTEL: RESPONSIBLE FOR TAKING RESERVATIONS, HANDLING CHECK-INS AND CHECK-OUTS, CASH HANDLING AND BILLING, CLIENT LIAISON AND ENSURING GUEST SATISFACTION AT ALL TIMES. ALSO, RESPONSIBLE FOR ON THE JOB TRAINING AND DEVELOPMENT OF NEW STAFF RESPONSIBLE FOR TAKING CARE OF ALL GROUP RESERVATIONS FOR THE HOTEL, ARRANGING PICK-UPS AND ENTRY VISA PROCEDURE FOR HOTEL GUESTS.

CASHIER WITH POLINA COMMERCIAL COMPANY: IN CHARGE OF CHECKING DAILY PROGRAM CUSTOMER, MAKING CREDIT BILL FOR A PARTICULAR CUSTOMER, COORDINATE BETWEEN DIFFERENT INDUSTRIES TO PREPARE THE PRODUCT.

TICKETING AND SALES AGENT WITH KAMAL TRAVEL & TOURISM AGENCY: RESPONSIBLE PROMOTING AND SELLING TICKETS AND TOURS.

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EMPLOYERS

2016- 2017 : BUSINESS DEVELOPMENT MANAGER

2010- 2015 : TEAM LEADER ABU DHABI DUTY FREE

2006 - 2010 :EUROTALIA COMPANY, ABU DHABI – UAE

2004-2006 : ABU DHABI DUTY FREE, ABU DHABI INTERNATIONAL AIRPORT-UAE 2003 – 2004 : KAMAL TRAVEL & TOURISM AGENCY-TUNISIA 2000 – 2003 : NABEUL BEACH HOTEL –TUNISIA.

1999- 2000 : POLINA COMMERCIAL COMPANY-TUNISIA.

EDUCATION

1996– 1998: TWO YEARS IN TUNIS UNIVERSITY FOR LITERATE SCIENCE. 1993 – 1995 : SECONDARY SCHOOL...

TRAINING PROGRAMS & COURSES

TRAINING PROGRAMS COMPUTER COURSES

FORTE COMMITMENT TO EXCELLENCE

SALES & MARKETING AND PUBLIC

RELATIONS

UP-SELLING

HANDLING COMPLAINTS

SHIFT LEADER

TICKETING AND RESERVATION

OPERATING SYSTEMS: WINDOWS 95, 97, 98

AND 2000

MS OFFICE: WORD, EXCEL, OUTLOOK AND

INTERNET

HOTEL PROGRAM: FIDELIO SYSTEM

AMADEUS TICKETING SYSTEM

SKILLS

PERSONAL LANGUAGE

HELPFUL AND FRIENDLY PERSONALITY

POSITIVE ATTITUDE

SELF-MOTIVATED

ABILITY TO WORK INDIVIDUALLY AND

WITH

MULTI-NATIONAL ENVIRONMENT GROUPS

CREATIVE AND WELL ORGANIZED.

SELF CONFIDENT

ARABIC LANGUAGE (MOTHER

TONGUE)

ENGLISH

FRENCH

CERTIFICATES AND CREDENTIALS TO BE PROVIDED UPON REQUEST WARM REGARDS,

BECHIR CHOUK

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