Attention to detail and accuracy

Resume Mohamed Ramadan

Mohamed Ramadan Saied Ahmed

** *** ******* *** ******* St, Shubra, Cairo, Egypt Phone: +201*********

E-mail: ***.***************@*****.***

Career Objective

Seeking a challenging job in a large company where I can apply my knowledge, communication skills, customer service skills, languages and computer skills candidate to help management make accurate and sound managerial decisions to resolve problem.

Personal Profile

A highly resourceful, flexible, innovative, and enthusiastic individual who possesses a considerable amount of knowledge regarding administrative and office procedures. Quick learner who can absorb new ideas and is experienced in coordinating, planning and organizing a wide range of administrative activities. Experience

Al-Dawlia Import & General Co.

Operation Manager

From May 2013 Present

Tasks:

Investigate and resolve customer queries

Process adjustments

Communicating with customers via phone, email, mail or personally

Receive and give inputs to initiate legal actions

Managing and supervising a staff that initiates contact with customers that have delinquent accounts and attempts to collect on them...

Aging accounts calculate monthly and annual percentage rates and determine equitable pay-off plans.

Regularly reviewing the statuses of overdue accounts with the credit controller to keep him informed of progress as well as lingering problems.

Interfaces with Sales and Customer Service staff to effect resolution in collection situations as required.

Takes appropriate action of situations preventing collection efforts, i.e. payment disputes, insolvency situations, customer complaints, pricing errors, shipping errors, unearned discounts, etc.

Implement and monitor inventory or environmental management, accounting, or audit

Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.

Negotiate transportation rates for services

Monitor product import processes to ensure compliance with regulatory or legal requirements.

Implement specific customer requirements, such as internal reporting or customized transportation metric

Maintain metrics, reports, process documentation, and customer service logs.

Resume Mohamed Ramadan

Experience

El-Maadi Evergreen for Agriculture

HR Assistant

From December 2012 to May 2013

Tasks:

Perform administrative work, including scheduling, maintaining files and sorting mail for the Human Resources department

Enter employment data into computer database

Track and update hourly employee leaves of absence

Assist HR supervisors with the hiring process, including submitting job postings online and scheduling candidate interviews

Coordinate logistics for new hire orientations and employee training

El-Sherouk for Contracting & General Supplies.

Junior Accountant

From August 2009 to October 2011

Tasks:

Carry out billing, collection and reporting activities according to specific deadlines

Maintain up-to-date billing system

Follow up, collection and allocation of payments

Prepares source data for computer entry by compiling and storing information; establishing entry priorities.

Maintains data entry requirements by following data program techniques and procedures.

Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining

Education

Qualifications

Thebes Academy Maadi

Faculty of Commerce and Business Administration

Courses

Supply chain management (CPIM) part 1.APICS

Logistics management. Online

Training College Britain training diploma Business Administration Mar 2015 Training.

Human Resources Foundation Certificate AUC September 2014 College Britain. Training diploma Salas. Sep 2014. Resume Mohamed Ramadan

Courses

Al-Togarion for management and integrated service Basics Financial English accounting. May 2013.

AMIDEAST for English and GOLBAL KNOWLEDGE 2011.

(BBSA)

Business English.

Business writing.

Presentation skills.

Extra sessions for Accounting, Financial, Sales. Marketing and Human resource management.

Language

Arabic

Native speaker

English: Good

Spoke, Listening, Writing and Reading

Key competencies

Attention to detail and accuracy

Interpersonal skills

Excellent communication skills

Excellent customer service skills

Problem-solving skills

Excellent book-keeping skills

Excellent accounting system recording skills

Stress tolerance

Tenacious

Negotiation skills

Driving license

Personal Information

Data of Birth: 4\24\1989

Nationality: Egyptian

Military Status: Perform

Marital Status: Single

References are available on request

Contact this candidate