RESUME
Viraj Dabholkar
Address : ***/***, *- ****, ********* CHS. Ltd. Gholai nagar,Kalwa East, Thane-400605. C ell : 897-***-****. E mail : ac5caz@r.postjobfree.com. Education
* Diploma : Mechanical Engineering, 2014.
AEFT College of Management- Mumbai, Maharashtra, India. Each semester of this Diploma programme have been passed with first class.
* H.S.C.(M.C.V.C.) Automobile Engg. technician, 2008. Dr. Ambedkar college, Wadala- Mumbai, Maharashtra, India.
* S.S.C. Secondary School, 2006.
Balmohan Vidyamandir- Mumbai, Maharashtra, India.
Experience
Technician
July 2008 To December 2008.
* Mahindra & Mahindra tractor division- Kandivli, Maharashtra. Service Adviser
April 2014 & still working with good record.(3 year)
* Arya Honda, Kalina
Highlights
List customer concerns & ask additional questions to diagnose current problems.
Verify current vehicle warranty coverage & explain fees structure.
Prepare accurate & detailed repair orders that describes customer’s concerns, known issues & likely causes along with service & repairs required.
Maintain high levels of customer service at all time by taking care of customer’s needs while in the dealership or in the loaner cars for more extensive repairs.
Continuously increase knowledge of dealer services, fees & vehicle repair needs.
Update customer records in system with current mileage,service & repair information.
Develop & write up repair estimates & keep customers informed of changes. Summery
* I have worked with Mahindra & Mahindra tractor division, Kandivli For 6 months & Maruti Suzuki service centre for 2 months with a good record.
* I am working with Arya Honda with good record.
* Daily 8-10 cars are being followed-up by my self. T hanks & Regards
VIRAJ M. DABHOLKAR.