Customer Service Office

ARIANA O. QUINTO

Address: Blk. ** Lot ** QC Ville Subdivision Brgy. Culiat Q.C.

Contact Number: 097*-***-****

Email address: ***************@*****.***

OBJECTIVE

Exceptionally well organized and resourceful Professional and a solid administrative background in documentation, and client-relationship able to handle projects while producing high quality work in a fast-paced environments demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical and discreet, committed to superior customer service. Optimistic and poised in interactions with individuals at all level and to use my office management service and thereby create an efficient and positive work environment.

PROFESSIONAL PROFILE

Facilitate necessary documents to be approved by the client

Adept at interdepartmental coordination and communication

Possess comprehensive knowledge of Microsoft Word, Excel etc.

Coordinate and managed multiple priorities

KEY STRENGHTS

Administrative Support

Client Relations

Event Coordination

Meeting Planning

Expense Reporting

Calendar Scheduling

Telephone Reception

Transaction Processing

Word Processing & Typing

PROFESSIONAL EXPERIENCE

LAND REGISTRATION SYSTEMS, INC

PROJECT MANAGEMENT ASSISTANT

Expedite necessary documents such as work orders and other work permits to be approved by client (LRA)

Handle calls from different site or fields for matters of concerns

Coordinate to field operations site leads to resolve outstanding issues

Prepare bi-monthly report for the resolved incidents

Assist the site operation fields for light technical assistance

Daily monitoring of outstanding and balance of work

Fast-tracking the requests coming from field operation site leads

Ensure the delivery of equipment and consumables on-time

Coordinate work space, computer, and supplies for new employees with IT department

Organize and provide documents, reports and information

EDUCATION

NEW ERA UNIVERSITY

Bachelor of Science in Business Administration Major in Legal Management

2017 – Present

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

Diploma in Office Management Major in Legal Management

2012 – 2015

Summer internship in Philippine Information Agency (2013)

Summer internship in Department of Environment and Natural Resources – Legal Division (2014)

600 HR Internship at Land Registration Systems, Inc. – Project Management Office (2015)

ADDITIONAL SKILLS

Proficient in use of computer and internet applications

Technology literate

Knowledgeable in Stenography

Maintain electronic and physical files.

Resourceful in office supplies

Communication skills

Client Relations

Appointment Setting

Attention to Detail

Employee Relations

Document Management

Maintaining Office Records

Making Appointments

Office Management

I hereby certify that the above information are true and correct to the best of my knowledge.

Contact this candidate