Manager Assistant

CARMEN FRANKLIN

**** ** **** *****

PEMBROKE PINES, FL 33024

******.************@*****.*** 954-***-****

Objective: To obtain a position with a team oriented company.

Education:

****- ****ESSIONAL COMPUTER COURSE, BROWARD COMMUNITY COLLEGE

1986 – B.S. BUSINESS ADMINISTRATION, LIMA UNIVERSITY, LIMA PERU

1983 – BILINGUAL SECRETARY, BRITISH ACADEMY, LIMA PERU

Employment:

Stein Mart – Cooper City, FL

Sales Associate – April 2014 to Present

Responsibilities include greeting customers, customer assistance, inventory floor, set up floor.

Other responsibilities include ensure visual standards and product display.

Eccoci – Pembroke Pines, FL

Assistant Manager – August, 2013 to December 2016

Responsibilities include daily operations such as bank deposits, open and closed cash register, bookkeeping, loss prevention, customer assistance, inventory floor, set up floor, key holder, train and motivate team to ensure effective performance and supervise new employees. Ensure visual standards and product display.

Landau – Hollywood, FL

Assistant Manager – February, 2012 to July 2013

Responsibilities include daily operations such as open/close cash register, bank deposits, inventory floor, set up floor, key holder, Customer assistance, train and motivate team and supervise new employees. Ensure visual standards and product display

Shoooz– Fort Lauderdale, FL

Assistant Manager - October, 2004 to Janaury 2012

Responsibilities include bank deposits, open and closed cash register, faxing reports to the headquarters, bookkeeping, loss prevention, customer assistance, inventory key holder and train and supervise new employees. Ensure visual standards and product display.

Delta Apparel – Miramar FL

Receptionist – October 2007 to April 2009

Responsibilities include such as answering incoming calls and route to appropriate individuals. Meet/greet employees and visitors. Maintain daily calendar of visitors and events. Assist with conference room meetings; order set up and break down lunches/breaks. Sort and distribute incoming mail daily. Responsible for filling, faxing documents, issue invoices to customers and inventory. Assist other departments with projects such as: creating spreadsheets and forms for internal use.

Lord & Taylor – Plantation, FL

Sales Associate – May 2002 to July 2003

Responsibilities include processing payments, resolving customer issues, document all sales and greeting customers. Also, complete point of sale transactions.

Raintree Golf Resort – Pembroke Pines, FL

Hospitality Manager – March, 1995 to May, 2004

Responsibilities include supervising Front desk staff manage and be accountable for all guest issues at front desk, follow all cash handling and accounting procedures. Supervising housekeeping employees assigned to maintain (100) one and two bedroom condominiums. Other responsibilities include maintaining and ordering all necessary supplies, as well as, scheduling work hours, processing payroll, and processing maintenance reports

Grand Palms Golf & Country Club – Pembroke Pines, FL

Housekeeping Manager – August 1992 to February 1995

Responsibilities include supervising 35 employees assigned to maintain 137 units including a club House at an all inclusive resort facility. Maintain and order all necessary supplies, as well as, scheduling work hours, processing payroll, and processing maintenance reports.

Computer Literate (MS Office) * Bilingual: English/Spanish*

Professional Image * Excellent Interpersonal Skills* Hardworking and Reliable

REFERENCES AVAILABLE UPON REQUEST

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