ISAAC SEBOIKI MASENYA
Address: **th Avenue Alexandra Township Johannesburg 2198
Mobile: +27(0)73 602-8559 Mobile: +27(0) 63 006-9942
Email Address: ***********@*****.***
Identity Number: 840**********
Date of Birth: 03 January 1984
Nationality: South African
Marital Status: Single
PERSONAL SUMMARY
High-energy, confident professional with an infectious enthusiasm for technology. A skilled communicator, able to maintain cultural sensitivity, establish rapport with member of diverse groups and promote team cohesiveness. Flexible and analytical with keen eye for details, skilled at synthesizing and editing information to achieve overall objectives. A quick learner who can absorb new ideas and can communicate clearly and effectively.
EDUCATION
Makgetse High School Temba, Hammanskraal
Grade 12 December 2004
Subjects
Tswana
English
Afrikaans
Geography
Home Economics
Biology
WORK EXPERIENCES
Exact Store Thabazimbi Thabazimbi, Limpopo
Retail Store Manager March 2015 – April 2016
Completes store operational requirements by scheduling and assigning employees; following up on work results.
Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Ensures availability of merchandise and services by approving contracts; maintaining inventories.
Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
Secures merchandise by implementing security systems and measures.
Protects employees and customers by providing a safe and clean store environment.
Maintains the stability and reputation of the store by complying with legal requirements.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Contributes to team effort by accomplishing related results as needed.
Exact Store Brits Brits, North-West
Assistant Store Manager Jan 2012 – Feb 2015
Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.
Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.
Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.
Promotes sales by demonstrating merchandise and products to customers.
Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Exact Store Temba City Hammanskraal, Gauteng
Sales Representative Feb 2009 – Dec 2011
Welcomes customers by greeting them; offering them assistance.
Directs customers by escorting them to racks and counters; suggesting items.
Advises customers by providing information on products.
Helps customer make selections by building customer confidence; offering suggestions and opinions.
Documents sale by creating or updating customer profile records.
Processes payments by totalling purchases; processing checks, cash, and store or other credit cards.
Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Contributes to team effort by accomplishing related results as needed.
Exact Store Temba City Hammanskraal, Gauteng
Casual Sales Representative Nov 2008 – Jan 2009
Sell retail products, goods and services to customers.
Work with customers to find what they want, create solutions and ensure a smooth sales process.
Find new sales leads, through business directories, client referrals, etc.
Monitoring and improving database performance and capacity, and planning for future expansion requirements.
INTERESTS
Cooking
Listening to Music
Watching Sport
REFERENCES
Available on request