Cuauhtémoc Flores
Cicero, IL **804
Cellular 773-***-****
*********@*****.***
Strengths
Experienced manager offering 10 plus years of progressive growth in functional staff management and consistent staff retention.
Summary of Qualifications
• Proficient or familiar with a vast array of technologies, programs, physical security concepts/procedures and business development. Also, listed are obtained state licensing and training:
• FOID Card • PERC Card • Firearms Training Card • OSHA Training Labor Union Local 71• CPR • TSA Homeland Security Basic Training Course• TSA Homeland Security Supervisor toolkit I-II-III• TSA Homeland Security Direct Contact Lifting Class• TSA Homeland Security Explosive Training• TSA Homeland Security ID and Passport Checking• Knowledge of riot and crowd control techniques• Knowledge with problems of underprivileged, minority groups, especially youth• Knowledge of law enforcement procedures•
Education
Kelvyn Park High School Chicago, IL - 1991
Work Experience
Horizon Science Academy
Building Manager/Security Manager Chicago, IL – 2017 – Present
Top-most on the list of a building manager's duties is ensuring the safety of the building's occupants and visitors
He stays abreast of disability access requirements and ensures that emergency exits are visible and exit signs stay lit
He must also verify that posted maps and signs display the appropriate emergency information and evacuation procedures
He ensures that custodians completely clean interior floors during the winter to keep occupants and visitors safe
The building manager oversees the security system, security staff and fire-prevention systems in the building
He might manage the security staff directly or supervise the security staff chief
His job is to keep all security and fire system equipment operational
He might hire a company to annually evaluate the fire sprinkler system and fire extinguishers
Depending upon his level of authority, he might recommend changes to the building's owners or contract with an outside firm to make necessary upgrades large buildings, the building manager has a maintenance staff that repairs electrical, plumbing and HVAC systems in addition to ensuring operation of elevators and escalators
If he is responsible for a residential building, he might respond to tenants' requests for repairs or have the maintenance staff complete them
Building managers of small buildings usually make repairs themselves
The building manager also supervises the janitorial staff that provides daily cleaning services
This could include overseeing groundskeepers for the building's grounds and landscaping upkeep, as well as the staff that washes and waxes the floors and cleans and maintains the public bathrooms
If he has no staff, the building manager would oversee contractual arrangements for janitorial and grounds keeping services.
Caregiver (Mother) Cicero, IL 2015 – 2017
• Assist with walking and light exercise
• Plan and prepare meals, feed her 3x daily, followed by clean-up
• Monitor food expiration dates, make future meals, grocery shopping when necessary
• Make beds and change linens, as needed, mop floors
• Housekeeping, which includes, dusting, vacuuming, mopping
• Assist with bathing, dressing and grooming
• Laundry and organizing her clothes
• Engage in physical and mental exercises
• Provide daily prescribed medication
• Escort on appointments (doctor visits, physical therapy, etc.)
• Escort to religious services or appointments
Paul Simon Chicago Job Corps Chicago, IL 2011 – 2015 Shift Supervisor
• Enforces all authorized laws, rules and regulations.
• patrols assigned areas and remains alert for disturbances, fires, safety hazards, traffic violators, suspicious acts and/or persons, and other unusual conditions.
• aids and assists visitors, students and staff.
• participates in the disciplinary process as established at the center, including zero tolerance for violence and drugs.
• Performs building security and safety checks.
• maintains harmonious relationships with local law enforcement agencies
• Enforces center pass policy.
• Investigates vehicular accidents at center.
• Responsible for posts inspections, mobile patrols, shift records, reports, log sheets.
Silverhawk Security Countryside, IL 2009 – 2011 Supervisor
• Responsible for posts inspections, mobile patrols, shift records, reports, log sheets
• Issuance of citations to residents/visitors and perform process serving duties
• Answer radio pages and calls in a prompt manner and prioritize calls based on importance.
• Perform identification and vehicle checks
Allied Barton & Whelan Security Chicago, IL 2008 - 2009
Account Manager
• Responsible for the training of new field officers
• In charge of the hiring and interview process.
• Payroll
• Create immediate reports to designated company and client personnel.
• Build, improve and maintain effective relationships with both client and employees.
• Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals.
• Provide quality customer service.
• Handle any escalated security issues or emergency situations appropriately.
• Day to Day scheduling
TSA Homeland Security Chicago, IL (O’Hare) 2002 - 2008
Lead Security
• Implement security screening procedures that are central to TSA objectives.
• Protect the traveling public by preventing any deadly or dangerous objects from being transported onto an aircraft.
• Provided excellent customer service and translation services.
• Operated X-ray machines to identify dangerous objects in baggage.
• Resolve alarms by using on-screen alarm resolution protocol.
• Resolve alarms by using the hand-wand.
Securitylink of Ameritech Oak Park, IL 1994 - 2002
Supervisor/Service Technician
• Installation of services, as well as, repair of home/business fire and burglar alarms.
• Worked in central station call center, dispatched technicians to service calls and full alarms, as well as contacting emergency response units.
• Educating customers concerning the usage of new devices for their home or business via phone or in person.
• Promoted to second shift supervisor in my second year and lead a team of 15+ for all service calls.
References
• Amy Polich - 847-***-****
• Dominic Magiera – 773-***-****
• Terri Holt – 847-***-****