Experienced Restaurant Manager with excellent client, customer, & project management skills. Action-oriented with a proven record of outstanding effective communication & outcomes. Highly successful individual with guest satisfaction, training, & overall management skills of organisation, increasing guest counts, & auditing the day-to-day business. Skills

Highly motivated

Organised multi-tasker

Excellent client-focused relations

Above average proficiency with technology and

programs such as: Microsoft Office & Outlook

Results-oriented, quick learner

Attention to the details of file & records upkeep

Intimate understanding of quality standards & SOPs Operations management

Skilled trainer of managers & GMs

Adept at hiring & training

Confident with proper cash handling procedures

Very proficient at customer service with above

average results

Strong P&L understanding & ability to adapt

operations

Inventory control

Experience

Restaurant Manager

Longhorn Steakhouse

Rated Successful to Highly Successful in reviews by my GM & Director of Operations Fully capable of leading a team of 50+ team members/employees to produce great results: increased weekly guest counts by an average of 200-400 guests per week

Awarded several times for "Team Spirit" for Community Involvement As the Culinary Manager, steaks grilled corrected reached a historical restaurant high of 97% and our in-house health department score an all-time low at 2 points on a 10 point scale Restaurant Manager

Longhorn Steakhouse

Provided onsite training to three managers and one General Manager As the Service & Bar Manager, overall guest satisfaction and server attentiveness ranked highest in the Midwest for 6 consecutive weeks

Monitored multiple databases to keep track of all company inventory. Planned and executed several projects to successfully increase guest counts by 200-400 guests - on average - per week

Provided employee reviews, interviews, and hiring as needed Server, Bartender, Trainer, Certified Culinary Professional Longhorn Steakhouse

Surpassed $125,000 in guest sales by year's end 2011 Repeatedly acknowledged and awarded for excellent guest feedback Leader amongst co-workers and instrumental in the training of 100% of new FOH service members from Fiscal Year 2011 to October 2012

Trained six Managers over nine months, three of which were promoted to General Manager Team Canton awarded Diamond Club 2012, Team Excellence of the year 2012 Cook, Prep, Trainer, Certified Culinary Professional *in training Olive Garden

Original member of the Opening Team

Set guest satisfaction survey highs for a new restaurant in record company time Employee of the Month June 2010

Proficient with food counts, line checks, receiving orders, Total Quality and the Health Department requirements 470 Parkway 575 Apt 126, Woodstock, GA 30188 C: 470-***-**** **********@*****.***

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