Management Nursing
Resume:
NICOLAS D. DI IORIO MHA
*** **** **** ***** *****: 718-***-****
Ft Lauderdale FL 33311 Email:*******.*******@*****.***
HEALTHCARE ADMINISTRATION
Accomplished multi-lingual management and marketing professional with over 14 years of experience in management, marketing, operations, and finance. Highly skilled in directing teams for the delivery of exceptional service and accomplishing top level objectives; surpassing client and organizational expectations.
Core competencies include:
Strategic Planning & Partnerships Leadership Community Relations
Operational / Capital Budgeting Business Development Patient & Family Support
Accounts Receivables Management Project Management Personnel Management
CREDENTIALS
Certified Assisted Living Administrator License #171240234
EXPERIENCE
HCR Manorcare / Heartland of Tamarac, Tamarac FL March 2018 – Present
Assistant Nursing Home Administrator
Supervise the overall operations of a 151-bed skilled nursing facility including nursing services, Business Office, Admissions, and patient care, including financial management, quality assurance, patient care, risk management, teammate satisfaction, and facility maintenance.
Coordinator for facility QA, Safety and Falls Prevention programs. Responsible for tracking and analyzing pertinent data, developing plans of action in coordination with relevant committees and reporting to the Director of Nursing and the Administrator.
Oversee financial management of the facility, including budget development; census and case mix management, expense management and analyzing financial statements.
Assist in departmental management in the Business Office, Dietary, Maintenance, Environmental Services, and Nursing.
Ensure compliance with Federal and State regulations, resulting low deficiency annual surveys in 2016, 2018.
In-service staff frequently on new topics in areas of corrections, improvements, and education.
Execute and manage monthly QAPI meetings.
Provide marketing strategies and support the development of new referrals from hospitals.
Prepared Facility Assessment, Plans of Correction, Life & Safety binders for State regulators.
Encourage creative thinking and problem solving as part of the facility management group to improve morale and teamwork.
Review, address and rectify all resident and family concerns.
Track trends and report results on employee and resident issues and recommended improvements.
Provide solutions in labor management, time management, employee morale, and performance management.
Interview candidates for various departments including Nursing, Environmental, Maintenance, and Business Office.
HCR Manorcare, Plantation FL November 2016 – February 2018
AIT / Staffing & Scheduling Coordinator
Completed Administrator in Training program associated with Federal and State regulations to assure crucial aspects of nursing facility administration and legal aspects related to residents rights, employee health, and safe and hazard environment complying with state and federal regulations in the following departments as Maintenance, Business Office, Nursing, Dietary, Social services, and housekeeping.
Reorganized staffing processes to ensure ample personnel coverage is provided for a 120-bed inpatient skilled nursing facility.
Tracked trends and report results on employee and resident issues and recommended improvements.
Ensured all AHCA Nurse and Aides staffing guidelines were compliant and reporting was prepared for surveyor inspections.
Staffed and scheduled all nursing personnel to meet the needs of the facility for optimum care.
Resolved PPD inconsistencies, as ratios were not executed for optimum labor performance.
Conducted new employee orientation, recruitment, training, and HR guidelines.
Integrated Physical Therapy, Hallandale, FL May 2015 - December 2015
Practice Administrator
Coordinated multiple office functions that focused on scheduling, electronic billing, reimbursements, collections and accounts payables/receivables.
Analyzed accounts receivables to identify inequities and slow payments.
Executed marketing efforts to increase patient volume and resulting in a 40% increase.
Marketed physical therapy and rehabilitation services in the local community events, Chambers of Commerce meetings, health care network societies, and international patients.
SunTrust Bank, Miami, Florida 2013 - 2015
VP Business Banking Relationship Manager
Provided financing solutions to businesses such as restructure of debt, and credit lines.
Originated $5MM in financing opportunities and booked $3.7MM.
Targeted various industries and physician groups for healthcare financing via business development efforts.
Coached and mentored branch personnel on maximizing potential sales opportunities resulting in $1.3MM in opportunities.
EDUCATION
Strayer University, Fort Lauderdale, Florida June 2017
Masters of Health Services Administration
St. John’s University, Jamaica, New York December 2000
Bachelor of Arts in Italian
Minor: Business Administration and Management
St. John’s University, Jamaica, New York May 1998
Associate Degree in Liberal Arts
SPECIALIZED SKILLS
Spanish Italian PointClickCare Word PowerPoint Excel Salesforce CRM Sourcemed Kronos
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