Ecommerce Manager - A2Z Lingerie.

Contact Information

Personal Information

Experience

Mohamed Abd EL-Hamied Ayoub.

MBA in Marketing.

Promotion Specialist,

Abdul Latif Jameel Electronics and Air Conditioning Co. Ltd. Email Address : *******.******@***.***.

Mobile Phone: 012********.

Birth Date: 19-Oct-1990.

Nationality: Egypt.

Marital Status: Married.

Seeking a position as e-Commerce Manager and promote the company's products and services worldwide using my experience in business sourcing. My strong familiarity with social networking sites and exceptional blogging capabilities will be very helpful in promoting the company's products on the web. Abdul Latif Jamel Electronics, Promotion Specialist. Location: Jeddah, Saudi Arabia.

Duration: From January 2017 – December 2017.

Handling the below Tasks for both websites Aljelectronics.com & RedSea.com: -

• Getting the latest promotions from the category managers to implement it in the websites.

• Tracking customer’s behaviors "Clicks and views" on the site through Google Analytics and build promotions based on that analytics.

• Preparing the Trading plan on weekly bases based on previous points.

• Trading plan covering the whole website starting from "Home Page, Mega Menu, Category page and Banners landing page".

• Recommending to the purchasing departments best trending and hottest products to sell, also creating bundles with them which reflected highly on the sellout.

• Listing and editing products using "Akeneo", Pricing all products and suggest recommended prices to the product managers to compete other Competitors.

• Using Hawk search to make sure it delivers best search results on the site. Handling other Market Places to sell on it some of our products.

Career Objective.

• Working closely with the designers to implement the hottest offers in the banners.

• Working closely with Digital Marketing team to build high traffic on the website through "Email Marketing, Google Ad Words, Redirect Ads, Etc."

• Update product information and content on the website.

• Investigate and report any operational/technical issues arising.

• Test and deploy functional projects /improvements.

• Evaluate approaches & strategies to improve website sales conversions & customer engagement.

• Produce weekly reports to analyses the performance of all online marketing campaigns and promotions. Sony, E-Commerce Officer.

Location: Al Riyadh, Saudi Arabia.

Duration: From December 2015 - December 2016

• Building the new E-commerce retail channel in the company.

• Coordinate with the IT, Inventory and supply chain Departments to build the news tore.

• Coordinate with the all category leaders to get the best prices for Sony products.

• We used SAP, which made the process more accurate and efficient.

• Purchasing the other brands from suppliers and make sure to get best margin.

• We used to make sure to list all the full range online to make the huge sales.

• After 3 months since starting the business we achieved the target.

• After solving 90% of all challenges we increased the average daily sales 3 times.

• We used to pack the order in special way to earn customer satisfaction, For example we used to include thanks note inside each order along with our latest flyers for the showrooms and Warranty card.

• Make sure to Pack, Ship and deliver to the customer before the expected time.

• Make sure to have 0% complaints, Solving customer issues.

• Always have stock from all listed items to avoid delay in shipping.

• Review and packing the order well to avoid sending wrong item.

• Using social websites like “Facebook, Instagram and Twitter” to making online Campaigns. Philips, Assistant Trade Marketing Manager.

Location: Khobar, Saudi Arabia.

Duration: From February 2014 – Nov 2015.

• Preparing for campaigns which has a lot of phases like “Determining outlets per each account that will share in Campaign, having approvals for POSM and Promoters, Training promoters, planning for ATL and BTL activations and follow up after execution”

• Magazine analysis, which let us know our share in the market comparing by other brands.

• Traditional trade mapping, which let us to know which the stores and whole sellers didn’t display our products.

• Distributing POSM for every outlet per each region.

• Selecting and evaluating promoters in every campaign.

• Organizing events like “Philips Hala Events and Philips Ambassador day”.

• Training new promoters.

• Analyzing YTD selling per each account during campaigns, And that’s improve sell out, Cause it make us know which accounts are weak in selling and trying to solve issues, which cause low sell out.

• Creating factsheets for PR Gifts.

• Managing & developing the merchandising team across KSA. Training: -

Education

INCO, General Accountant & Small Role as a Market Researcher. Location: Dammam, Saudi Arabia.

Duration: From January 2012 - January 2014.

• Handling accounts, purchases and budgeting.

• Oversaw operations that included customer services.

• Observing the competitors' goods and how they present it to the market and how we can increase our share in the market.

• Giving suggestions for how to increase the company's sales, I made a lot of market plans and I'm helping my manager for analyzing the company's sales for each month.

• Designing a questionnaire for the customers to know how much they satisfied for our service and product, I did a lot of researches to create this questionnaire and making it effective and useful, Theni tested it by myself with the customers, recently I gave this mission to one of the newcomers.

• Training to the newcomers in Marketing and Accounting field.

• Doing researches to know who’s the company's competitors and know their materials quality they using for manufacturing their product.

• Creating database for the company's customers that was about 800 clients per five branches. Customer service.

At NSGB Bank Location: Alexandria, Egypt.

Job Role: Customer Service.

Duration: From September 2008 - April 2011.

Volunteered to work as a Customer Service in the Bank after I finished the official period of training, I represented the bank as a Customer service in company called 'PMS'', we opened accounts for new Customers Under High pressure, we dealt with the best and bad customers in same time, which gave me high experience, we worked every day from 8:00 am to 5:00 pm, we learned also the mean of speed and team work.

Master's degree, Marketing.

At Must University.

Location: California, USA.

Completion Date: 20 May 2013

Bachelor's degree, Business and Accounting.

At Alexandria University.

Location: Alexandria, Egypt.

Completion Date: Aug 2011.

Skills

Languages

SAP System: Level: Expert Experience: 2 years.

Microsoft office: Level: Expert Experience: 8 years. Delta system: Level: Expert Experience: 2 years. Computer Network: Level: Intermediate Experience: 5 years Arabic: Level: Mother tongue.

English: Level: Expert.

French: Level: Intermediate.

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