Test Cases Manager
Resume:
BILLIE BEAN-GRANT
ac599n@r.postjobfree.com
QA EXPERIENCE SUMMARY
10+ years of testing using testing methodologies encompassing SDLC, Agile/SCRUM, Waterfall and Extreme Programming.
10+ years’ experience in writing test cases and test plans
10+ years’ experience in converting user requirements from functional requirements specifications to build the testing life cycle
10+ years’ experience in manual testing, including writing and executing test scripts and developing and delivering testing results, progress and metrics
7 + year experience in User Experience and User Acceptance Testing (UAT) and Training
5+ years’ experience in Documented and disseminated functional specifications in support of the requirements documents using Visio
5+ years’ experience in Business Analysis capacity
Extensive experience of the Software Development (SDLC) and Software Testing Life Cycle (STLC),
Ability to rapidly adapt and contribute to the success of the team
5+ years’ experience in working with distributed (offshore) teams
Responsible for execution of functional, regression, ad-hoc, system, integration, usability, and performance testing
Testing of Web Services for Functional and Security validation
Team Foundation Server to manage requirements, software development builds and projects
Proficient in using Soap UI in Web Testing
Proficient in using Salesforce Testing
Proficient in using Quality Center and Compuware Test Director, Bugzilla and JIRA to manage test reporting, defect resolution, results analysis and metrics
Experienced in testing web-based, and client-server software across various industries
Ability to work under pressure, Dedication and hard work towards achieving the objectives
Experience in working within ISO 9000 standards
Preparing and documenting test strategy, test plan, test scripts and conduct reviews with the team members
Experience testing in and using .Net, ASP, IIS, SQL, XML, Linux, Windows, SharePoint, Compuware QA Director, Quality Center, Provenir, MS Word, MS Excel, MS Project, MS Visio, PowerPoint
Currently pursuing QA and Six Sigma Certifications
Bilingual (Spanish)
EDUCATION
Purdue University, Bachelors of Arts - Business/Communications West Lafayette, IN
WORK EXPERIENCE
Virtual Tech Gurus Mar 2018 – Current
Software QA (Contractor)
Prepare and execute manual software tests including Web testing, GUI, Regression, UX, and Performance
Document and track software defects
Build a Knowledge Base by Documenting Knowledge in Excel, MS Word
Create documentation on testing logs
Perform testing of Web Services using web-based testing approaches
Work in conjunction with offshore and local team to meet software deliverables using Scrum/Agile methodologies
Perform database validation via SQL queries
Execution on tests in .NET environment
Global Tel Link Jan 2016 – Mar 2018
Sr. Software QA/BA
Prepare and execute software test plans.
Document and track software defects
Build a Knowledge Base by Documenting Knowledge in Excel, MS Word
Develop and document User Stories gathered from User Experience requirements for both Functional and Non-Functional Requirements Testing
Perform Business process and GAP analysis
Create documentation on testing logs
Perform testing of Web Services using web-based testing approaches
Testing using Salesforce CRM
Identifying and tracking new and existing bugs using JIRA, Bugzilla, Test Rail and Zephyr
Employ and participate in Scrum/Agile development methodologies
Perform database validation via SQL queries
Execution on tests in .NET environment
Verification of Content look and feel
Use Team Foundation Server (TFS) and Visual Studio to track requirements for new release builds
Responsible for on GUI, Functional, System, Regression, Usability, User Interface, Compatibility, Database, User acceptance, Performance, and Boundary testing
Use Soap UI to test web services and service response
Contractor through various agencies
Business Control System (Fossil) Oct 2015- Jan 2016
Business Analyst/ Software QA
Documented and disseminated Business and Functional Requirements documents (BRD and FRD)
Perform Business Process documentation and GAP analysis
Develop and document User Stories
Develop and Document Test Plan document
Develop and Document Test Cases
Organize and prepare Requirements Traceability Matrix to map test steps to requirements
Coordinate testing efforts; coordinate testing execution
Monitor and control testing process
Test Reporting and Documentation
Open Systems Technology Jul 2015- Oct 2015
Senior Software QA – (Tarrant County)
Documented and disseminated functional specifications in support of the requirements document (BRD)
Prepare Test Plan document
Prepare Test Cases
Organize and prepare Requirements Traceability Matrix to map test steps to requirements and conditions of acceptance (CoA)
Coordinate testing efforts; coordinate testing execution
Monitor and control testing process
Work as a team member in the elicitation of requirements
SV LLC Apr 2015- Jul 2015
Senior Software QA /BA
Testing of POS restaurant software components
Prepare and execute software test plans.
Document and track software/hardware defects
Build a Knowledge Base by Documenting Knowledge in Excel, MS Word
Create documentation on testing logs
Worked with off shore teams as part of project QA/BA efforts
User Acceptance Testing
CIBER (Blue Cross Blue Shield) Sep 2014-Jan 2015
Test Manager
• Establishes and implements project management processes and methodologies for the project/program test community
• Responsible for assembling and monitoring integrated test schedules across the SDLC for projects, or across multiple projects for programs, directing and assisting Test Phase Leads in identifying and estimating resource needs and testing schedules, entrance/exit criteria to test phases, establishment of testing projects in Quality Center, and escalating functional, quality, and/or schedule issues appropriately.
• Responsible for establishing and managing key testing milestones and working with Test Phase Leads to adjust project schedules and/or resources to meet the needs of customers.
• Coordinate communication with all areas of the enterprise that impacts the scope, budget, risk, and resources of the test effort being managed.
• Assist Test Phase Leads and/or Project/Program Manager(s) in identifying and prioritizing testing related risks and mitigation approaches to achieve the goals of the project.
• Manage one or more projects of medium to high complexity or manages multiple test coordinators in a program environment.
Comply with HIPAA
QA Completion Reports
COMFORCE (NYAB-Train Dynamic Systems) Irving, TX Jun 2013-Jul 2014
Software Test Engineer
Effectively applied SDLC methodology by developing functional specifications, test plans, test cases, and test procedures for TDS 5000 and TDS 6000 train simulator software and hardware products.
Provide effort estimation for testing activities for planning purpose.
Executed functional tests for TDS 5000 and TDS 6000 Train Simulator validating: Positive Train Control (PTC), Distributed Power (DP), FIRE Display, and Train Route Visual Verification for Computer Graphics (CGI).
Participated in product functional test reviews to ensure testability and requirements compliance.
Participated in process development related to software testing activities.
Documented test cases ensuring 100% product requirements traceability.
Executed test cases, document test records highlighting testing progress against project schedule.
Managed test case defect management reporting utilizing JIRA and Bugzilla
Responsible for on GUI, Functional, System, Regression, Usability, User Interface, Compatibility, Database, User acceptance, Performance, and Boundary testing
QA Completion Reports
Apex Systems (SABRE) Westlake, TX May 2013-Jun 2013
Senior Software QA -Team Lead
Test Case development and execution for reservation system
Perform testing of Web Services using web-based testing approaches
Identifying new and existing bugs using
Perform XML validation and testing
Perform GAP analysis testing
Execution on tests in .NET environment
Verification of Content look and feel
Apex Systems (Health Markets) North Richland Hills, TX Aug 2012-Mar 2013
Senior Software QA /BA
Managed the Business Analyst and Quality Analyst responsibilities for new POS application
QA test planning and execution
Wrote Functional specifications based in user input regarding the operation of the system/application
Created UAT Test pan and included Test Cases for all the functionality which needs approval from the client
Used Quality Center to track defects, analysis of defects, risk reporting
Communicated with Business Users to insure requirements were being met
Coordinated meetings to ensure that testing scenarios were complete
Responsible for Functional and Integration Testing, Regression and Systems Testing
Created and executed project work plan according to customer requirements
Effectively applied Scrum/SDLC methodology
Testing in Web based environment
User Acceptance Testing and Training
QA Completion Reports
Robert Half Technologies (Pier I) Fort Worth, TX Jan 2012-Aug 2012
Business Analyst/Senior Software QA
Business Analyst and Quality Analyst responsibilities for new POS Sales Audit application
Develop and document Functional Specification documentation
QA test planning and execution
Created UAT Test plan and included Test Cases for all the functionality which needs approval from the client
Used Quality Center to track defects, analysis of defects, risk reporting
Communicated with Business Users to insure requirements were being met
Business process documentation and GAP analysis
Coordinated meetings to ensure that testing scenarios were complete
Development of Test Approach and Plan
Responsible for Functional and Integration Testing, Regression and Systems Testing
Created and executed project work plan according to customer requirements
Effectively applied Scrum/SDLC methodology
Worked with off shore teams as part of project QA/BA efforts
Randstad (VideoPlus) Dallas, TX Aug 2011-Jan 2012
Senior Software QA/BA
Managed the QA responsibilities for the testing of ecommerce specific applications
Created UAT Test pan and included Test Cases for all the functionality which needs approval from the client
Partnered with programmers and developers to ensure coverage
Development environment was Agile - XP
Used Quality Center to track defects, analysis of defects, risk reporting Responsible for Functional Testing
Responsible for Integration Testing
Responsible for Systems Testing
Created and executed project work plan according to requirements
Effectively applied SCRUM development methodology
Testing of Salesforce.com
Prepared status reports and present to upper management
Worked with off shore teams as part of project QA/BA efforts
Kelly Mitchell (AT&T) Dallas, TX May 2011-Aug 2011
Software QA
Managed the QA responsibilities for the testing of in-house application designed to manage and track External Affairs and Legal financial items
Created UAT Test pan and included Test Cases for all the functionality which needs approval from the client
Partnered with programmers and developers to ensure coverage
Participated in quality reviews on all software prior to delivery
Development environment was Agile
Used SharePoint for project tracking as well as to track defects, analysis of defects, risk reporting
Responsible for Functional, Regression, Integration, Performance and Systems Testing
Created and executed project work plan according to requirements
Effectively applied SDLC methodology /SCRUM
Prepared status reports and present to upper management
Robert Half Technologies (Pier I) Fort Worth, TX March 2011-May 2011
Software QA/BA
Managed the QA responsibilities for the testing of the new Siterra Software application for US Headquarters location to manage and track store properties and other real estate for accounting purposes
Created UAT Test pan and included Test Cases for all the functionality which needs approval from the client
QA test planning and execution
Development environment was Agile
Used T-SQL to create queries
Used Quality Center to track defects, analysis of defects, risk reporting
Responsible for Functional Testing, Regression and Performance Testing
Created and executed project work plan according to customer requirements
Effectively applied SDLC methodology
TEKsystems (Alcon Labs) Fort Worth, TX Oct 2010 - Nov 2010
Software QA
Managed the QA responsibilities for the implementation and testing of the new PlanisWare Project Management
Created UAT Test pan and included Test Cases for all the functionality which needs approval from the client
QA test planning and execution in the .Net framework
Tested software applications developed using C#.Net
Responsible for Functional Testing
Responsible for Regression Testing
Assist in the development of training on new/enhanced system to production in a multiple server environment
Create and execute project work plan according to customer requirements, Schedule and conduct meetings and distribute meeting minutes, prepare status reports and present to upper management
U. S. Census Bureau Bedford, TX Apr 2010 - July 2010
Independent Consultant/ Production & Quality Control Enumerator
Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws.
Assessed quality control levels on selected addresses, maintained records for quality control verification.
Apex Systems (AT&T) Plano, TX Sep 2009 – Nov 2009
Senior Software QA E-Commerce
Created test cases to cover business requirements for online ordering, purchasing and verification of products
Created UAT Test pan and included Test Cases for all the functionality which needs approval from the client
Verification of interface functions and payments processing to confirm the Product meets the requirements
Designed the test execution by creating test sets and adding tests to them
Development environment was Agile/SCRUM
Used Quality Center to track defects, analysis of defects, risk reporting
Responsible for Functional, Integration, Performance and Regression Testing
Sequencing the tests and setting the test set properties. Executed the test sets and analyzed the results.
Executed functional, and regression testing for E-Commerce application
Extensive experience with Back-end testing
Prepared traceability using Requirements Documents and Test Plan
Prepared the Go Live checklist
Utilized Quality Center for managing test cases, execution and defect tracking
Robert Half Technologies (Alvarez & Marsal) Dallas, TX Jul 2009 – Sep 2009
Software QA
Lead development of overall testing strategy
Created UAT Test pan and included Test Cases for all the functionality which needs approval from the client
Created test cases, test scripts and conditions documentation
Tested software applications developed using C#.Net
Development environment was Agile
Used T-SQL to create queries
Used SharePoint to track defects, analysis of defects, risk reporting
Responsible for Functional Testing
Executed system, functional, performance and regression testing
Managed defect tracking repository in SharePoint
Executed the test sets and analyzed the results.
Partnered with programmers and developers to ensure coverage
Participated in quality reviews on all software prior to delivery
TEKsystems (AmeriCredit) Arlington, TX Feb 2007 – Apr 2009
Software QA Analyst
Created test cases and scripts based upon documented business requirements and test plans
Development environment was Agile and Waterfall
Develop and document Functional Specification documentation
Used Compuware to track defects, analysis of defects, risk reporting
Responsible for Functional and Regression Testing
Executed system, functional, and regression testing in AS/400
Verified testing results in AS/400
Conducted messaging and communications testing between dealers and lenders
Partnered with analysts and developers to ensure test plans covered business requirements
Participated in quality reviews on all software prior to delivery
Experience in developing, executing and maintaining Test Plans, Test Scenarios, Test Cases and creating the Traceability Matrix based on business requirements
Facilitated user acceptance testing planning and execution
Worked with off shore teams as part of project QA testing and documentation efforts
ABBA Staffing (DFW Airport) Fort Worth, TX Jul 2005 – Nov 2006 QA-PMO
Testing for Point of Sale Application
Verification of interface functions and payments processing to confirm the Product meets the requirements.
Developed and executed system, functional, regression, and user acceptance testing based on user profiles
Validated POS register (cash drawer) reconciliation
Maintained project documentation repository
Participated in quality reviews on all software prior to delivery
Utilized processes and software to ensure the quality and reliability of testing
Utilized methods, procedures, and metrics to ensure quality standards and practices were met
Reviewed new or modified programs, including documentation, process diagrams, and flow charts, to determine if programs would perform according to user specifications
SBC Corporation Dallas, TX Aug 2004 – May 2005
Project Manager
Managed the implementation of a multi-million-dollar desktop E-learning application in the Southwest region call centers
Assisted in the development, documentation and distribution of “as is” and “to be” business process maps
Delivered best practice processes used to prioritize and deliver communications and training to call center personnel
Liaison between internal clients to assure customer satisfaction
Development environment was Agile
Responsible for Functional and Performance Testing
Responsible for Regression Testing
Partnered with field and support organizations to achieve enterprise-wide sales and operational goals
Facilitated training content creation, scheduling, and planning for Call Center Managers, Coaches and Reps
Developed and generated weekly and monthly status reports for project plan issues management
Business requirements gathering and documentation
Developed user acceptance testing plan
Adecco (EMC Mortgage) Irving, TX Jun 2004 – Aug 2004
Consumer Loan Quality Control Auditor
Knowledge of governing loan policies and guidelines, reviewed all underwriting stipulations
Compared data on the CPI/Fidelity software application against the original documentation on imaging system
Verifications of loan origination documentation
Verifications of loan servicing documentation
Verizon Communications Las Colinas, TX Jun 1993 – Dec 2001
Manager, HR Technology Oct 2000-Dec 2001
Manager, Sep 1999 – Oct 2000
Manager Channel Development/Customer Retention/Content, Jun 1998 – Sep1999
Manager, Business Development/Policy/Content, Dec 1996 – Jun 1998
Group Manager, Marketing Product Management, Caracas, Venezuela, Jun 1993 – Jul 1996
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