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Sales Manager

Location:
Cedar Hill, Texas, United States
Salary:
60000
Posted:
July 12, 2018

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Resume:

JACK L. PALMER III

**** ****** *****, ***** ****, TX 75104

Cell: 214-***-****; Email: ac58q9@r.postjobfree.com

SKILLS 15 years of Mortgage experience. Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, FDR, Pega, Webster, TMO, Quantum, Cintrix, DRI, DU, Lotus Notes, Internet Explorer, OCS, Kronos, Rumba,Cadence,Encompass

QUALIFICATIONS • Focused and driven sales/customer service professional with the capability of rapidly

assimilating and applying information, ability to handle difficult customer situations

Team player and Facilitator, known for prompt resolution of issues

Confident; ability to work well under pressure

Exceptional software and hardware computer skills

Ability to build rapport with customer

Strong organizational skills and ability to multi-task

Critical Thinker, Ability to grasp complex data quickly

Excellent written and verbal communication skills

EDUCATION Texas State Technical College – Waco, TX

(Certification in Machine Shop Operations)

ACCOMPLISHMENTS Recipient of Employee of Month Award in addition to promotions due to exceptional performance. Produced sales within the top 10% to achieve Outstanding Performance Award.

PROFESSIONAL EXPERIENCE:

Genpact, Richardson, TX March 2016- May 2018

Loan Processor

•Processing VA,Conventional and FHA loans for USAA.

•Clearing conditions from underwriting in order to get final loan approval to close.

•Maintaining contact with the customers, underwriters, closers and title company by email and by phone.

•Reviewed title work for clear to close.

•Calculate income,update HOI policies,verify employment and schedule closings.

•Worked with Citrix, Lotus Notes, Rumba, Kronos. Microsoft Outlook, Quantum, TMO and Internet Explorer.

Pennymac LLC, Fort Worth,TX March 2015 to March 2016

Processor

Processing VA IRRRL streamline, FHA and Conventional refinances.

Reviewing titles, pay history, Exclusionary list, Notes, DOT,ID and credit report in order to submit the loans to underwriting for approval to close.

Transitioning the approved loans to closing.

ATT, Dallas, TX January 2015- March 2015

Sales, Consultant

•Contacted new and existing customers regarding advertising in the white and yellow pages in addition to the internet.

•Aggressive use of the phone and internet for quality sales and service.

•Worked with Microsoft Outlook, Internet Explorer, and online directory.

Certified Payments, Carrollton, TX March 2014 to November 2014

Sales Manager

Managing a team of sales people in the field doing business to business sales of credit card processing equipment.

Setting up appointments, closing sales and handling their payroll.

Primary communication is over the phone.

Genpact, Richardson, TX October 2012- February 2014

Loan Processor

•Processing HARP loans for Nationstar Mortgage.

•Clearing conditions from underwriting in order to get final loan approval to close.

•Maintaining contact with the customers, underwriters, closers and title company by email and by phone.

•Reviewed title work for clear to close.

•As Top Producer, holds record for the highest bonus paid in company history.

•Worked with Citrix, Lotus Notes, Rumba, Kronos. Microsoft Outlook, Quantum, TMO and Internet Explorer.

JCIII (Chase), Fort Worth, TX (temp assignment) March 2012-September 2012

COT

•Reviewed loan documents to verify which mortgage company held the title as the loan went into foreclosure.

•Worked with Microsoft Outlook, Internet Explorer.

Citi Mortgage, Irving, TX November 2011-March 2012

Loss Mitigation

•Assisted delinquent home owners with loan modifications, short sales, deed in lieus, and repayment plans through the process of making outbound calls and taking inbound calls.

•Worked with Rumba, DRS, OCS, Microsoft Outlook, Internet Explorer and, Kronos.

ATT, Dallas, TX July 2011- November 2011

Sales, Consultant

•Contacted new and existing customers regarding advertising in the white and yellow pages in addition to the internet.

•Aggressive use of the phone and internet for quality sales and service.

•Worked with Microsoft Outlook, Internet Explorer, and online directory.

Supermedia, Irving, TX September 2008- June 2011

Sales

•Contacting new and existing customers about advertising in the white and yellow pages in addition to the internet.

•Aggressive use of the phone and internet for quality sales and service.

•Top 5% of sales and achieved the highest commission payout for a month.

•Worked with Internet Explorer, Microsoft Explorer and online directory.

Nationstar Mortgage, Lewisville, TX February 2008-August 2008

Loan Officer

•Assisted new customers with refinancing their current mortgage or purchasing a new home.

•Skilled in the use of prime and non-prime programs.

•Extensive use of the phones for inbound and outbound sales prospects.

•Worked with Citrix, Lotus Notes, Rumba, Kronos and Internet Explorer and TMO.

First NLC, Irving, TX November 2007- January 2008

Loan Office

•Assisted new and existing customers to refinance their current mortgage or purchase a new home.

•Knowledgeable in prime and non-prime products, which provide a wide spectrum of opportunities to communicate and utilize sales skills.

•Worked with Microsoft Outlook, Internet Explorer and DU.

Countrywide Full Spectrum Lending, Dallas, TX June 2005-November 2007

Account Executive

•Assisted new and existing customer to refinance their current mortgage or purchase a new home.

•Knowledgeable in prime and non-prime products which provided a wide spectrum of opportunities to communicate and utilize sales skills.

•Top 10% of loan officers each and every month and consistently got paid high bonus payouts.

•Worked with Microsoft Outlook, Internet Explorer and DU.

Swift Transportation, Lancaster, TX August 2003-April 2005

Dispatcher-Driver Manager

•Managed incoming calls tracking the shipping and receiving of freight assignments to and from the terminal.

•Dispatched loads in and out of the terminal. Maintained and controlled drivers by tracking their miles, payroll, and benefits.

•Located empty trailers for the transportation of goods.

•Worked with Kronos, Rumba and Lotus Note



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