Julissa Caraballo, MBA
*******.*********@*****.***
787-***-**** Lawrenceville, GA
OBJECTIVE Skilled management professional looking for a progressive position in Healthcare, Marketing and Administration. Core competencies include; lead generation, brand specialist, digital marketing, data management, advertising, marketing and departmental coordination.
EDUCATION
MBA in Healthcare Management
Colorado Technical University- Colorado
2015 to 2017
B.A. in Marketing
Universidad del Sagrado Corazón Santurce, PR
2003 to 2008
Certified Medical Practice Executive (CMPE)
American College of Medical Practice Executives (ACMPE) 2017
Certified Digital Marketing Professional
Digital Marketing Institute 2018
Work Experience
Marketing Manager (Home Medical Equipment Software)- Product/Lead Generation
Brightree/ Business Management Software, Lawrenceville GA, June 2016- Current
Work across several aspects of marketing – from branding and positioning to targeted outreach and strategy, go-to-market strategy, campaigns, advocacy, events and communication.
Digital Copy writer- In charge of creating weekly content for emails, print and banner ads.
Create and execute innovative strategies and marketing plans that drive awareness, engagement and product adoption.
Partner with cross-functional stakeholders including product, user experience, design, analytics, creative and leadership, to drive product roadmaps, strategy and execution.
Develop actionable, data-driven insights to inform product and marketing strategy.
Develop product positioning and messaging that differentiates your products in the market
Sales enablement – communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process of our products. (Collateral, Power Point, Direct mail, Proposals)
Product launch – plan the launch of new products and releases and manage the cross-functional implementation of the plan.
Market intelligence – quarterly competitive analysis. Intel on our buyers needs and their buying criteria.
Demand generation – develop the strategy and manage the marketing programs that drive demand for our products
Coordinate various research activities to deeply understand our customer’s needs, preferences, and problems.
Consolidate insights and collaborate with global product marketing counterparts and product teams to prioritize and influence product development.
Partner with marketing teams to define segment-based go-to-market strategies for new product pilots and launches.
Identify, develop and manage assigned distributors to achieve sales goals.
Provide management with suggestions for improving volume, market share and price levels with key distributors.
Utilize knowledge of market conditions, competitive strategies and processes to develop a unique value proposition and position our products and organization.
Develop customer presentations that articulate the value proposition of our products
Develop a sales plan that identifies and prioritizes opportunities to drive market share and revenue growth through all distributor markets.
Marketing reporting and data analysis.
Partner marketing
Product launches
Marketing Manager
Electronic Health Record - SabiaMed, HIMA Group Hospital
November 2011 to June 2016
Strategically plan, implement and review all marketing activities to maximize incremental revenue and efficiency of marketing budget.
Develop and execute comprehensive annual marketing plans and budgets that support revenue objectives.
Responsible for developing, managing, and adhering to marketing operating budgets and forecasts for direct mail, promotions, and database.
Supervise all community relations efforts and coordinate all media/public relation activities and facilitate active representation within local community organizations
Digital Marketing, Social Media, Website management.
Lead Teams of programmers for development projects.
Evaluate customer research, market conditions, and competitor data. Implementing marketing plan alterations as needed.
Develop frequent, timely and positive media coverage across all available media.
Consult with product development personnel on product specifications such as design, color, packaging and welcome plan.
Coordinate and participate in promotional activities and trade shows, working with developers, advertisers, and production managers, to market products and services.
Design, create and develop all marketing material. (Including articles, brochures and sales tools).
Design and manage changes in the “look and feel” and image of the company’s leading software product.
Develop and execute all marketing campaigns for the Caribbean and United States.
Administrative and Management Duties
Translator English-Spanish
HIMSS Convention 2012, 2013, 2014, 2015.
Develop special events and activities for clients and different facilities.
Sales Marketing and Operations Assistant
IBM San Juan, PR
November 2010 to November 2011
USA San Juan, PR
Sales Marketing and Operations Assistant
Complete sales related and marketing administrative projects
Complete and analyze weekly and quarterly sales report
Write and edit sales and marketing materials which include articles, presentations, press releases, company newsletters and event announcements
Plan and execute events for product marketing
Develop media packs and conduct conferences and trade shows
Maintain project tracking spread sheets and business line marketing calendars
Serve as liaison between advertising agencies, the company and various marketing services.
Plan promotional strategies and product development
Cold call client to identify potential sale opportunities
Create client listing for mass emailing marketing
Book trips and make travel arrangements for executives.
District Manger
Impacto Vital, San Juan, PR
January 2005 to May 2010
Created and promoted leadership events
Created and implemented marketing strategies
Developed and implemented sale strategies
Planned and organized events and activities for fundraising and sponsorship
Managed San Juan Region and South Florida Region
Developed labor cost system for both districts
Supervised all budget and sales goal programs for San Juan and Miami offices
Maximized profit and production
Facilitated Relationship and Public Speaking Modules
Supervised and provided support for 35-45 Full and Part-Time Employees
Developed P&L Reports for Miami and San Juan offices
Created Groundings and Leadership Trainings
Achieved Sales Budget for 1.2 Million in company sales
Qualifications
HIPPA Certified
HIPPA Security Certified
Fully Bilingual (Spanish & English)
Customer service Oriented
Very Strong communication and comprehension skills
Exceptional conversation and listening skills
Strong public speaking skills
Highly patient and hardworking towards the assigned job duties
Highly efficient at handling multiple responsibilities and being accountable
High level skills: Go to Meeting/Webinars. Salesforce. Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, and Microsoft Outlook Express.
References: Available upon request