Home Health Customer Service

Karen L. Garrison

Phone: 772-***-**** Email: ********.*******@*****.***

Work Experience

TLC Home Care – Port St. Lucie, FL (October 2010 – April 2018) Certified Home Health Aide

Provided care for elderly and incapacitated clients at their homes

Responsibilities included but were not limited to: transporting clients, overseeing prescription usage, checking vitals, facilitated ADL’s to ensure everyday living activities were being completed

Department of Veterans Affairs Medical Center – Northport, NY (1996 – June 2009) Laboratory Technician

Ensure results were completed with the utmost accuracy in a high-paced work environment

Received outstanding performance reviews in specimen collection, reporting, and patient care

Responsible for training newer employees on safety and infection disease control

Effectively organized work in periods of heavy demand to expedite patient results

Recognized for demonstrating superior customer service for patients and families Comprehensive Healthcare – Patchogue, NY (1996)

Certified Home Health Aide

Provided home care for a variety of patients

Responsibilities included but were not limited to: transporting clients, overseeing prescription usage, check vitals were at required level, and ensure physicians orders were being met

Candle Metro Business Systems – Bohemia, NY (1992 – 1995) Customer Support Representative

Processed client orders for office equipment supplies and deliveries Schaevitz and Groomsman Food Brokerage – White Plains, NY (1988 – 1992) Customer Service Representative

Processed client orders and assured timely shipping Education and Certifications

Stony Brook University (1996) – Certification in Phlebotomy Comprehensive HealthCare (1996) – Certification in Home Health Aide References available upon request

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