Customer Service Assistant
Resume:
TERRIE MCGILL
**************@*****.***
My main focus is to secure myself a position with a great company that will give me the opportunity to grow my future and create a lasting career. My passion has always been to work with the public and provide the best customer experience possible.
EXPERIENCE
JAN. 2018 – JUNE 2018
SORTER, SALVATION ARMY
Receiving all newly donated items, separating items by department, separating unsellable items for auction, pricing merchandise, packaging for shipping to stores.
OCT. 2012 – JUNE 2018
CUSTOMER SERVICE REPRESENATIVE, TOYS R US
I worked the customer service desk, handled new purchases and returns, took customer calls and complaints, opened and closed registers daily, counted tills, restocked and front faced shelves, re-shopped items, assisted customers on sales floor.
AUG. 2009 – OCT. 2011
REHABILITATION ASSITANT, CNS BAKERSFIELD
worked with patients who had suffered traumatic brain injuries. I assisted them in relearning the activities of dialy living in a residential setting, cooking, house hold tasks, personal safety on outings, physical therapy and cognitive therapy exercises.
MARCH 2008 – OCT. 2012
SERVER, RED LOBSTER
Greeting guests, seating in appropriate sections, taking guest orders, entering orders correctly and in timely manner into system, serving guests, closing of bills and maintaining registers counts, daily setup and break down on drink stations and salad bar, continuous restocking of condiments and sides.
EDUCATION
JAN 2008 TO PRESENT
ASSOCIATES OF ARTS, BAKERSFIELD COLLEGE
I began completing classes toward earning my associates of arts degree. I held an average GPA of 3.4. my main course direction is in business management specifically relating to hospitality or restaurant management. As of yet I have not received my degree.
JUNE 2003
CERTIFIED NURSES ASSISTANT, BAKERSFIELD ADULT SCHOOL
Completed 6 months training course, took and passed state license exam. As well as CPR course and received certification.
JUNE 2003
HIGH SCHOOL DIPLOMA, WEST HIGH SCHOOL
maintined a 3.7 gpa. completed all required courses and recived dipolma, received honor roll 4 consecutive years, tutored fellow peers, participated in both student body and rally clubs.
SKILLS
●Highly organized
●Customer relations
●Positive verbal language and body language
●Telephone etiquette
●Tenacious
●Reliable
●Trouble shooting
●Conflict resolution
●Time management
●Computer proficient with all Microsoft programs
●Inventory and stock systems
●Register operations
●Book keeping
●Banking
●Proactive, problem solving
ACTIVITIES
As I stated above my greatest career interest has always been people. I love the feeling of delivering a amazing customer experience and seeing them return again for the same great service. I’m a visual person and I’m always up for a good challenge or new experience. Being up and moving is where I thrive, on the constant fast pace in a workplace. Putting in all my efforts and seeing the fruits of my labor is extremely satisfying to me. Outside of work my main driving force is my children and family. I am very involved with my church, the salvation army. I’m also affiliated with their adult rehabilitation programs and love to volunteer and give my time to helping the people in these programs rebuild their lives. My passions are definitely cooking, reading, and anything and everything what would have to do with the outdoors.
Contact this candidate