Manager Sales

JOHAN MEJIA

*** ** **** ** *****, FL *****

954-***-****, *****.******@***.***

OBJECTIVE

To obtain a position which will enable me to use my ability to guide my team to the right path to accomplish the company goal; Making sure I delegate well to accomplish greatness with the team, investing the time to develop my team and at the same time managing to get the job done with clear and assertive communication. Creating a connection, Integrity, motivation skills and decision making to accomplish a mutual growth and commit to excellence.

EDUCATION

Monroe College, New Rochelle, New York,

Bachelor’s Degree: Hospitality Management, graduated 7, 2011

Related coursework: Human Resources, Sales & Marketing, Accounting I, Financial Management, Travel and Tourism, Room Division, Food &Beverage Management, Event and Banquet planner.

LANGUAGES & SKILLS:

Bilingual, fluent in Spanish and English.

Proficient in the knowledge of accessing OnQ, Wim PM, Opera and Citrix Reservation system, Delphi, Eflex, RMT Account management, IHR1, ADP, Microsoft Word, Microsoft PowerPoint, Microsoft Excel.

Strong ability to deal with different types of guests some of whom require a high level of patience and tact.

PROFESSIONAL EXPERIENCE

Interstate Hotels & Resort/Hyatt Place Fort Myers, Florida 03/18- Present

Interim General Manager

Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance.

Provide the vision, leadership and strategy to inspire my associates to deliver exceptional service and drive financial success.

Strong hotel management background and an obvious passion for the hospitality industry. Passionate for service is contagious and a natural coach that loves to build effective teams and inspires individuals to do their best.

Enable innovation and drive results. Execute successful sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls.

Build a rapport with ownership. Partner closely with owner and work to understand their priorities and exceed their expectations

JOHAN MEJIA

500 NW 36th st Miami, FL 33127

954-***-****, *****.******@***.***

Interstate Hotels & Resort/Hyatt House Miami, Florida 07/13- Present

AGM (Hotel Manager)

Daily operations of the hotel to maintain standards for guest satisfaction, employee satisfaction, quality assurance and asset protection while managing costs with a budget.

Assist in the daily operations of the hotel including rooms, housekeeping, engineering, and direct management of the Food & Beverage department

Control food & liquor costs, oversee menu standards, and manage the overall inventory

Manage guest interactions, office administration duties, vendor communications, and labor costs

Assist in the creation of financial reports for management that clearly explain operational effectiveness, trends and variances.

Ensure good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures

Ensure hotel is operated in compliance with all applicable laws, ordinances, regulations, and requirements of federal, state or municipal authorities

AR/AP duties

Manage all department schedule

Perform other related duties as assigned

Interstate Hotels and Resorts United State Ongoing

Task Force

General Manager

New Hotel Opening

Operation Manager

Sales Department Coordinator

House Keeping Director

PROFESSIONAL REFERENCE

Reference upon request.

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