Civil Engineering Engineer

OBJECTIVE: To pursue a Cyber Security position utilizing applications and systems experience.

** *****’ experience with computer hardware and software upgrades, installation, trouble shooting, preventive/ general system maintenance. Documenting and maintaining technical manual and wiki pages for process and procedures. Schedule implement and verification of client requested projects and tasks. Developed process and procedures to ensure based on client needs. Mentor and engage team members to improve verification and quality checks. Use of the following applications Nessus, Nexpose, Qualys, Diamond IP Control, AutoCAD, MS Office suite, Windows XP and legacy environments. Experience with the following applications AlienVault, Kali Linux Tools, OWASP Zap, Zenmap, AngryIP, Nagios, LogRhythm, Diamond IP ImageControl, Remedy, CA Unicenter Advanced Help Desk (AHD), UNIX and Linux operating systems, editing and shell operations. Knowledge of CNR (Cisco Network Registrar) BACC (Broadband Access Control Center), TCP/IP, network addressing, configuration, hardware and software.

WORK EXPERIENCE:

Layer 8 Security, Malvern, Pennsylvania 04/17 to Present

Security Analyst

Utilized Nessus to perform Internal and External Vulnerability scans. In addition, utilized Kali Linux Tools running under VMWare to perform additional vulnerability scans. OSINT gathering, OWASP scanning and hash captures. Developed documentation on new tools found on the internet as well as through security articles to leverage additional avenues of scanning.

Client Internal/External penetration testing was performed independently or with team

Social engineering, WiFi and physical penetration tests to produce reports on vulnerabilities within a Client’s infrastructure. Provided severity level, impact, recommendations and resource information for solutions to vulnerabilities with clients.

User addition and attrition administration, company asset management, monthly patching, internal office process documentation.

Managed and supported end user Windows laptops, MacBooks and iPhones

RDC, Regulatory Data Corporation, King of Prussia, Pennsylvania 04/14 to 04/17

Senior Systems Administrator

Supported Development team in monthly SAAS product line

Managed and supported end user Windows laptops and iPhones

Scheduling, implementation, review and remediation of penetration and vulnerability testing

Vendor Management and Client mentoring of our application and security needs. Engage, mentor and motivate experienced technical engineers.

Documented process and procedures for infrastructure and applications configurations: AirWatch, Catchpoint, Rapid7 Nexpose, Rapid7 Metasploit

Triage and troubleshoot Linux, Windows, On-call roster and off-hours support as scheduled Recognized by management for teamwork, flexibility and commitment.

BT Diamond IP, Exton, Pennsylvania 11/08 to 04/14

Senior Managed Services Engineer - Technical Assistance Center and a new Hosting/Managed Service offering, for the BT Diamond IP software group, part of British Telecom.

Successfully supported DHCP for the London 2012 Olympic and Paralympic Games. Engage, mentor and motivate experienced technical engineers. Ensure delivery high quality technical support to its customers. Outline the short and long-term performance objectives for the team.

Documented process and procedures for individual clients based on individual configurations.

Triage and troubleshoot clients via IPControl, Linux, DHCP, DNS and IP Management issues. On-call roster and off-hours support as scheduled Recognized by management for teamwork, flexibility and commitment.

Comcast, Mount Laurel, New Jersey 11/01 to 11/08

Device & IP Provisioning Engineer (DNS/DHCP/Provisioning) - 3/03 to 11/08

Provide technical expertise in support of Comcast’s national TCP/IP public broadband network. Implement change requests for various tasks such as system maintenance, upgrades and/or resolutions for RDU, DHCP and DNS.

Serve as interface between Network and Application Design teams, Tier-3 (NOC) operations organizations and Engineering. Lead the definition of operational and support requirements for new DHCP/DNS related technologies and products.

Drive operational consideration into all technology decisions and vendor selection activities. Provide support for new technology and product introduction to the production environment.

Troubleshoot complex application and provisioning related problems escalations.

Perform analysis of chronic application related problems Perform analysis of Tier-3 NOC technical procedures and make process improvement recommendations.

Senior Applications Analyst – Interface between Tier 4 and ESC (Enterprise Support Center)-7/02 to 3/03

Monitor and troubleshoot Network, Systems and Applications (heavy use of VitalQIP Webui and command line).

Systems include Vital Access, DHCP, DNS, Open NMS, Castle Rock, Netcool, Spectrum, Remedy and Oracle servers. Troubleshoot and analyze server and network issues escalated from Tier 2.5, monitoring system alerts and field notifications. Work with Tier 2.5 to create and recommend procedures for furthering troubleshooting abilities of Tier 2.5.

Applications Analyst - 11/01 to 7/02

Monitor and troubleshoot the performance reliability of Network, Systems and Applications running on UNIX, Linux and WinX systems on Comcast’s national TCP/IP public broadband network. Identify network and operating system issues. Responsible for timely resolution of trouble tickets.

Triage and escalate trouble tickets to Tier 4. Systems include Vital Access, DHCP, DNS, Open NMS, Castle Rock, Cache Servers, Netcool, Spectrum, Remedy and Oracle servers.

United Messaging Inc, Malvern, Pennsylvania 6/00 to 11/01

Network Operations Center Analyst

Integrated and documented setup of Network Operations Center. Responsible for troubleshooting and resolving, inbound client requests and issues for mail client and network connections. Documented run books and call logs for troubleshooting, monitoring and issue escalations. Monitoring, troubleshooting and maintaining hosted and non-hosted customer 100+ servers and software.

Email platforms supported and monitored are iPlanet, Exchange 5.5, Exchange 2000 and Lotus. Operating Systems supported Solaris, AIX, WinNT 4.0 and Win2000. Monitoring software included What’s Up Gold, Exchange Monitor, NetIQ, Unix command line queries, Terminal Server sessions into Windows based servers, NetIQ and CA Unicenter.

CSC – Computer Sciences Corporation, Marlton, New Jersey 1/97 to 6/00

Systems Administrator – 8/98 to 6/00

Supported Windows 95, NT 4.0 Workstation/Server and Unix user environment.

Support, integration and troubleshooting of hardware and software of the LAN and Helpdesk environment.

Installation and integration of NT 4.0 Servers and Workstations with Department of Defense C2 security configuration.

Testing and configuration of third party software. Created and maintained technical manual and troubleshooting procedures for Helpdesk users and site System Administrators.

Installation of CA Unicenter Server for Trouble Ticket System. Help Desk Knowledge Base creation of Knowledge Base in CA Unicenter, HTML, Web page design and Network Monitoring.

Troubleshooting on site and phone support for Sites deployed with JCALS software.

Integration System Specialist - 1/97 to 7/98 JCALS Installer - (Joint Computer Aided Acquisitions Logistics System)

Integration of hardware and software, setup of TCP/IP and IPX connections, downloading of PC and UNIX based systems as well as commercial applications software. Travel to sites and perform installation, integration, configuration and troubleshooting of JCALS software, as well as commercial applications and utilities. Installation and administration of Windows NT 4.0 Servers within JCALS test lab.

CompuCom, Paulsboro, New Jersey 12/96 to 1/97

Computer Configuration Technician

Hardware and software installation

Configuration of PC, Mac, printer and upgrades

C.E.S. - Consulting Engineer Services, Turnersville, New Jersey 3/95 to 12/96

Computer/CAD Technician

General maintenance of CAD stations

Supported 12 workstations

Extensive use of AutoCAD in Civil Engineering

Mentoring of team members

Tech Aid, Gulph Mills, PA 4/91 to 10/95

Contractor/Consultant

Draftsperson

Designer

Computer/CAD Operator

Federici & Akin Professional Associates, Sewell, New Jersey 10/88 to 4/91

Draftsperson/Designer Manual drawings in Civil Engineering.

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