PROFESSIONAL SUMMARY
Information technology professional with extensive experience in all areas of the System Development Life Cycle. Coordinated all levels of project development ranging from unit testing through implementation and post production verification, within multiple environments. Managed software implementations with other I.T. and non-I.T./Business areas including Business Analysts, Client Services, Project Managers, Application Developers, Database Administrators, Scheduling department, DASD storage, Report Notification, and Business Continuity Planning. Worked with external Vendor and Client Release Coordinators to insure changes will work seamlessly with their systems. Areas of expertise:
Application Development
Product Documentation
Testing Coordination
Implementation/Installation
Product Release Tracking
Compliance Standards
Project Management
Quality Assurance
End-User Training
PROFESSIONAL EXPERIENCE
NORTHROP GRUMMAN 01/2015 – Current
Programmer Analyst at USPS office headquarters in St. Louis Missouri
Maintaining and enhancing Javascript programs for the Facility Database System.
Utilizing Javascript, HTML, and PL-SQL
Coding and Analysis updates for:
Projects adding new functionality enhancements.
oRe-write of FGU Module.
-Enhanced Search Functionality.
-Added Report Scheduling Functionality.
oRe-write of the Services Modules.
-Products and Services.
-Business Services.
-Self Service.
oRe-write of the Clearing Certification Module.
-Enhanced functionality to clear at the Facility Level.
oNew Administrative Modules.
-Times Types.
-Service Management Maintenance.
-Role Capabilities.
Production support issues and problem resolution.
Assisted co-workers with Systems Design Documentation.
Involved with testing for the Facility Database System.
Setup turnover into the SIT, CAT, and PROD environments via the ServiceNow tool
Performed verification of system installs
Developed and Maintained Learning Journal Documentation.
ACRO SERVICE CORPORATION 08/2014 – 01/2015
Senior Mainframe Analyst at USPS office headquarters in St. Louis Missouri
Maintaining COBOL programs for the Money Orders System.
Utilizing TSO environment, JCL, COBOL, Syncsort, DB2, SQL
Coding Program updates for:
projects.
system issues.
future enhancements.
Coded and executed SQL queries within the Money Order System.
Validated table data against programming updates.
Research reported issues by tracing data through tables.
Assisted co-workers by pulling requested data.
Assisted co-workers with Systems Design Documentation.
Researched production support issues and problem resolution.
Involved with testing for Money Orders System.
Developed and Maintained Learning Journal Documentation.
Performed verification of system installs.
GENESIS NETWORK SOLUTIONS 05/2012 – 10/2013
WAVECRESTE 02/2011 – 12/2011
Application Architect at AT&T offices in St. Louis Missouri
Developed COBOL programs for Systems Conversion efforts.
Utilizing TSO environment, JCL, COBOL, Syncsort, DB2, SQL.
Developed and coded Conversion Programs
The programs were written in COBOL.
The programs were converting DB2 databases.
The programs I was assigned to involved creating:
-Address Records.
-Subscriber Records.
-Unbilled Payment Records.
Coded and executed various SQL queries within the Billing System.
Validated table data after program changes by comparing Source versus Destination data.
Research reported issues by tracing data through tables to find point where issue occurred.
Research to determine which tables would need to be updated for new projects.
Assisted co-workers by pulling requested data.
Worked with co-workers to set up application test tables.
Assisted co-workers with Systems Design and development for Billing System
Resolved production issues.
Handled production job abends.
Researched Billing inquiries involving rates and statement issues.
Provided 24 hour on-call support.
Involved with testing for Billing Systems.
Supported offshore testing efforts.
Developed and Maintained Systems Appreciation Documents for the Billing subsystems.
Performed verification of system installs.
Supported and Review Disaster Recovery testing efforts.
Developed Disaster Recovery documentation.
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CAREER ENHANCEMENTS
Completed C++ course, receiving an A for the class.
Completed JAVA course, receiving an A for the class.
Completed UNIX/LINUX course, receiving an A for the class.
My test and assignment scores were nearly 40 points above the class median.
Completed online SQL tutorials.
Completed online Microsoft Access tutorial.
APEX SYSTEMS, St. Louis, MO 04/2008 – 12/2008
Consultant in Quality Assurance Department at Edward Jones
Worked with Application Developers to complete test plans for client signoff.
Mentored Application Developers on the use and functionality of MKS Integrity, software implementation tool.
Promoted programs, JCL, Procs, Control Cards, and Datasets into the system testing clone environment for project testing.
Assisted Software Developers with resolving various application issues/defects:
MKS Turnover Issues
Scheduling Conflicts
Testing Verification
Cobol Issues
JCL Errors
DB2 Access/Code Problems
Executed jobs within mainframe environment via CA7.
Performed administrative functions involving online CICS regions:
Bouncing Online Regions
Management of Passwords
Purging Hung Programs and Transactions
Loading Online Code
Provided 24 hour on-call support for clone area on a rotational basis.
FIRST DATA RESOURCES, St. Louis, MO 02/1997 – 11/2007
AD-AP-Sr. Application Developer
Completed all project work using the standard Software Development Life Cycle.
Inspected code and project designs to ensure that they met company standards and user expectations.
Performed necessary turnover functions using the Changeman and Endevor applications.
Scheduled jobs via CA7 in multiple processing cycles.
Handled communication with end-users concerning client specifications, system development and problem resolution.
Validated all project test results to insure requirements are satisfied.
Provided turnover documentation to Manager, Tech Lead, and Project Manager.
Provided routine status reports to company management on project milestones.
Assisted co-workers with issues in the areas of project design, coding, testing, turnover, and implementation.
Mentored junior developers concerning business functions and system processes.
Created technical design specifications from functional designs submitted to the team:
Business Requirements
Data Mapping
Application Development
End-User Documentation
Test Plans
Business Area Signoff
Performed analyst functions relating to design development and documentation.
Developed mainframe COBOL programs for interfacing between company databases and client systems. The programs accessed DB2, VSAM, sequential files in fixed and variable blocked formats.
Coded JCL for multiple Test systems and multiple Production systems.
Coded standard modularized COBOL programs to create necessary outputs for system processing.
Performed root-cause analysis functions for problem resolution.
Selected twice to participate in Business Continuity exercises for the company systems.
Provided 24 hour on-call support for production and test systems on rotational basis.
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TECHNICAL SKILLS
Mainframe Applications:
Endevor
CA7
Changeman
Infoman
Syncsort
Sort
QAuditor
File-Aid
Abend-Aid
Comparex
Viasoft
Xpediter
QMF
NDM
FTP
Programming Languages:
COBOL
Microfocus COBOL
DB2
JCL
Microsoft COBOL
SQL
Assembler
Javascript
PL-SQL
FOCUS
JAVA
C++
BASIC
HTML
C#
Operating Systems:
TSO
IBM OS/MVS
Microsoft Windows
UNIX
Macintosh Environment
DOS
PC Applications:
Microsoft Office Suite
Requisite Pro
SQL Developer
Remote Desktop
HP Quality Center
Microsoft SQL Server
PTS Time Wizard
VersionOne
TOAD
PTS Project Tracker
ServiceNow
QMF for Windows
MKS
Cygwin
Visio
EDUCATION
Bachelors of Science of Business Administration, Management Information Systems (MIS),
University of Missouri - St. Louis, Cum Laude
Associates of Applied Science, Data Processing- Language Option,
St. Louis Community College - Florissant Valley, Missouri
Chancellor's Certificate Program, Continuing Education Extension,
University of Missouri - St. Louis
Certificate for Application Programming in.Net, Washington University CAIT program
St. Louis, Missouri