Natalie Szwez
********@******.*** 503-***-****
OBJECTIVE: To be able to share my skills and my knowledge
QUALIFICATIONS
• •
Four + years of experience Positive relationships with co-
workers
• Heavy interpersonal contact
• Knowledge in behavioral health
• Asking for information
setting
• Determining course of action
• Skilled in de-escalating irate or
• Knowledge of federal and state verbally abusive individuals
mandated forms
• Knowledge of confidentiality
• Client record and progress notes
• Knowledge of electronic records and
• Ten years + customer service databases
• Excellent phone etiquette
WORKING HISTORY
• Laurelhurst Village Portland, OR CNA 2013- Present
• Desert Haven Care Center Phoenix, AZ CNA 2012 – 2013
• Florencia Pizza Sun City West, AZ Assistant Manager 2001-2012
EDUCATION AND CERTIFICATIONS
• LAM & Associates School of Nursing Phoenix, AZ CNA 2012
• Lamson College Tempe, AZ MA 2010
• Certified Medical Assistant/Certified Nursing Assistant 1 –Oregon 2013
• Warner Pacific College Portland, OR BA 2017