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Customer Service Medical Office

Location:
Greensboro, NC
Posted:
July 07, 2018

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Resume:

CARYN WILSON

**** ****** **. **********, **

336-***-**** (ac56bz@r.postjobfree.com)

Data Entry Clerk

Summary of Qualifications

Leadership Skills

Organized front desk and files for better productivity which cut patient wait times down

Created a children’s activity area to deter running in the office

Interviewed, hired, trained and delegated tasks

Scheduled appointments, meetings and lunches

Facilitated conference calls to ensure all had the proper amount of discussion time

Controlled the contamination of viruses by properly cleaning areas throughout

Collaborated on sales meetings for improved techniques

Designed advertisement and signage

Administrative Skills

Answering and routing calls in a timely manner

Maintain all HIPPA rules and regulations

Verifying insurance benefits

Assisted with referrals, event planning and up-selling of cards, packages and warranties

Entered information in proper format and or files

Scanned and attached forms in the correct files when inputted into the system

Quality control of inventory

Bill of lading count, transfers, compliance and completions

Communication/Customer Service Skills

Welcoming greetings to customers, doctors, patients and clients

Answered all patients, doctors and customer questions and concerns

Compiling and in putting data in 30 seconds or less

Merchandise returns and shipping

Negotiations

Displaying and stocking of new equipment

Ordering materials, products and supplies

Technical Skills

All Microsoft applications QuickBooks Ingenico Card Scanner

Accounting All Clerical Duties 10-Key

AthenaHealth Heartland Connect Medisoft

Practice Made Perfect SAS/FoxPro Software PMS Systems

Multi-line Telephones Ambria Scanner Toshiba Systems

CARYN WILSON

336-***-**** (ac56bz@r.postjobfree.com)

Employment History

Medical Office Receptionist, Lake Jeanette Urgent Care, Greensboro, NC 27405, 2014-Present

Battled and Defeated Breast Cancer, Moses Cone Hospital, Greensboro, NC 27408, 2012-2014

Office Administrator/Receptionist, Alpha Medical Clinics, Greensboro, NC 27455, 2010-2012

Department Coordinator, T.J. Maxx, Greensboro, NC 27405, 2007-2010

Studio Manager, Sears Portrait Studios, Triad Area, 2004-2007

411 Operator, InfoNxx, Greensboro NC

Insurance Liaison, Public Consulting Group, Charlotte, NC

Import/Export Agent, Global Express Services, Charlotte NC

Education/Honors/Accolades

Associates Degree-Medical Office Administration, Brookstone College, Greensboro, NC 27210, 2010-2012

Certificate in Continuing Education, GTCC, Greensboro NC, 27409, 2008

Presidents List, Honor Roll, Perfect Attendance, Certificate of Achievement, Certificate of Appreciation, Customer Service Accolades, Employee of the Month, Excellence Reports, Letters of Recommendations



Contact this candidate