Customer Service Microsoft Office

Summary

Skills

Experience

Education and Training

Activities and Honors

Skills

Leslie Heyn

**** * ****** ***, ***** Falls SD 57108

Home: 605-***-****

*************@*****.***

COTA/L with management experience and exceptional people skills. Versed in clerical and customer service. Desires a challenging role as a Patient Access Representative. Microsoft Office

File/records maintenance

Computer proficient

Results-oriented

Client-focused

Excel in communication and collaborate with

healthcare professionals

Cantex Continuing Care Network May 2005 to September 2014 COTA/L

Carrollton, TX

Lake Area Technical Institute 2000

Associate of Applied Science: Occupational Therapy Assistant Watertown, SD

Student Representative for South Dakota Therapy Association (1999) Greet callers and handle inquiries. Create, maintain and enter information in data bases. Schedule and confirm appointments of patients and families. Complete forms in accordance with company procedures. Provided Occupational Therapy services to patients to aid in reaching their maximum level of function.

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