KENNETH WHEELER

**** ****** *****

MOBILE, AL ***93

Phone: 251-***-****

Cell: 251-***-****

E-Mail: ac561o@r.postjobfree.com

Experience Highlights:

Several years experience as a Store Manager, adept at problem solving, customer service and hiring and training hardworking, quality staff, also adept at communicating company mission and directives. Clearly explains the reasons behind store policies and procedures to foster employee compliance.

Qualification Highlights:

Retail inventory management

Store opening and closing procedures

Accurate cash handling

Store operations

MS Office proficient

Outstanding communication skills

Conflict resolution skills

Team-oriented

Recruiting and interviewing

Experience:

February 2012 - January 2014 Ransom Cleaning Service Semmes, Al

Account Executive

Fulfilled domestic and commercial customers, carpet, janitorial, and cleaning needs. Maintained daily record of all transactions, and trained staff to deliver outstanding customer service. Scheduled daily appointments and recruited new business accounts.

December 2001 - September 2011 Walgreens Inc. Mobile, AL

Store Manager

Opened a new store location and assisted in recruiting and training new staff. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Reorganized the sales floor to meet company demands, completed weekly schedules according to payroll policies, and trained all new managers on store procedures and policies. Wrote order supply requests to replenish merchandise. Analyzed marketing information and translated it into strategic plans. Addressed and corrected sales staff communication issues in a tactful and effective manner. Worked closely with the district manager to formulate and build the store brand.

Education:

1982 Mitchell-Baker High Camilla, GA

High School Diploma, graduating with a 3.5 GPA

Following certifications and training offered through employer:

Management Training and Development certifications

Pharmacy Technician certification and licensing for Alabama

Renewal training and courses for Pharmacy Technician certification/licensing as required

*References available upon request.

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