NANCY M. SERA, MSIST, PMP, CSM, DOD TOP SECRET CLEARANCE

*** ******* ** *********, ******** 21401 301-***-**** ac55yg@r.postjobfree.com

SENIOR-LEVEL TECHNOLOGY LEADERSHIP

IT leader accomplished in developing and managing enterprise application environments and best practices. Demonstrated expertise in overseeing custom web applications, business analysis, requirements management, integration services, and systems management, among other IT areas; Influential, decisive communicator offering superior interpersonal skills to collaborate with C-level executives, cross-functional managers, technical staff, and administrative personnel to establish and fine-tune enterprise architectures in full alignment with core business objectives; TOP Secret DOS 07/2014, NRC SSBI, 12/08. Expertise in:

Project Management, Plan Development & Support • Data Governance • Data Management • Compliance Management • Quality Assurance • Project Lifecycle Management • Business Analysis • Business & IT Planning • Change Management • Customer Care & Help Desk • Team Building • Business Process Engineering • Software Engineering Analysis • Configuration Management • Requirements Engineering • Relationship Building • UML • Cross-Platform Integration • Business Functional Testing • System Migration • Training • Capture Management • Proposals • Verification • Use Cases • Contractor Management • Proposal Writing

EDUCATION

Master of Science in Information Systems Technology, CIO Certified (CIO University)

The George Washington University, Washington, DC

Bachelor of Science in Environmental Health/Public Health

Old Dominion University, Norfolk, VA

CERTIFICATIONS

CIO Certified in Federal Executive Competencies (The George Washington University, June, 2011)

PMP – Project Management Professional Certificate, PMI, November 2012

CSM (Certified Scrum Master) – (litheSpeed, LLC, April, 2012)

CMMI – Introduction to the Capability Maturity Model Integration Version 1.2 Certificate (SEI aligned, July 2003),

ITIL, Foundation, (Loyalist Certification Services, July, 2014)

PROFESSIONAL EXPERIENCE

Buchanan & Edwards, Arlington, VA • 10/2013 – 02/2018

Provider of information technology solutions for federal, state, and local government agencies

Information Technology Consultant

Top Secret Security Clearance -7/2014

Department of State (DoS)

10/2013– 02/2018

Project Manager/Sr Business Analyst experience in

business analysis, scheduling, and tracking of application development and implementation.

Practiced in the coordination of multiple bureaus in the Department of State toward meeting one goal

Managing the setup of parallel environments and piloting the technology and rollout

Data Management process within the Information Resource Management Bureau to include standardization of all data for use of the Department of State applications

oData Governance of data standardization policy

oManaging the analysis process for the standardization of the data,

oEnsuring the development of APIs and the loading of the data to the Master Reference Data system accuracy

oCoordination of extraction effort between two teams, of the data via the Enterprise Service Bus ensuring its availability for user consumption

oManagement of the Enterprise Metadata Repository and upload of each dataset taxonomy, data dictionary and data glossary

Project Manager responsibilities including scheduling, change and release management

Division support in the area of:

o Analysis of Alternatives for potential tool purchases

oRequirements gathering and analysis, development and documentation of procedures and policies regarding the System Development Life-cycle

NANCY M. SERA, MSIST, PMP, CSM

161 Conduit St Annapolis, Maryland 21401 301-***-**** ac55yg@r.postjobfree.com (page 2)

oAnalysis and documentation of legacy application and meeting compliance requirements of those systems for the Information Resource Management Bureau/System Integration Office (SIO) to include analyzing, documenting and ensuring security controls, System Security Plans, Information System Contingency Plans etc.

Providing management oversight for the Enterprise Data Warehouse PM and Team in their daily support activities including:

oInterfaces of external business data for ETL processes,

oMonthly production of reports standard and ad-hoc for 240 Posts globally, ensuring the SPA Business Objects & Analytics Dashboard view and EDW data is available to upper management, domestically and for posts abroad;

oKeeping management advised on new applications that enhance the EDW Dashboard analytic functionality, in support of State upper management reporting needs, with quickly accessible and focused information related to domestic bureaus and posts abroad for significant decision making

Management of infrastructure upgrade and migration a financial system application infrastructure from Windows O/S 2003 and SQL DB 2005 to Windows 2008 R2 and to 2014 AAG Cluster

Leading agile methodology as the Scrum Master; Active member of the DoS PPMCoP (Program and Project Management Community of Practice);

Active member of the local Release Management & Change Control Board; Member of the internal IT Change Control Board at current client site (DoS, 2009-2015).

Selected accomplishments: Contract proposal writing - successfully won; Analyzed designed and developed Use Cases followed by demonstration of two prototypes of software distribution models (Service Now and M/S Dynamics CRM);

Creative Information Technology, Inc., N Falls Church, VA • 1/2011 – 10/2013

Provider of information technology solutions to federal, state, and local government agencies

Information Technology Consultant

Secret Security Clearance -10/2009

Department of State (DoS)

8/2010 –10/2013

Business Requirements Manager or a team of 6 (5 Sr. Business Analysts and 1 Technical Writer/Documentation Specialist)

oSystem re-engineering project for the legacy Post Administrative Software Suite (PASS), in use globally by DoS Embassies and Consulates;

oDocumentation and submission of all close-out forms for any legacy system releases to production;

oLeading the effort to establish an Agile SDLC facilitating the development of the best approach, by conducting work sessions that include the PMOs, PMs, and Development, Testing Teams and Change Release Management Team.

Selected Accomplishments

Completed all business analysis, design, and documentation of business requirements for the Legacy System Re-engineering Project; collaborated and facilitated the transfer of business requirements to Development and Testing teams through JAD sessions, close interaction with the business units domestically and globally;

Completed all documentation requirements necessary to meet the Federal Governments NIST Compliance for one major legacy system and facilitated the compliance completion and acceptance of a minor financial legacy system. Forms completed and submitted included: the Enterprise Risk Assessment, System Categorization Form, Security Control Database, Information System Compliance Plan, System Security Plan, Facilitating the documentation of Program Action Maintenance Plan activities to address findings and their resolutions.

Gray Matters Technology Services, Bowie, MD • 10/2009 – 1/2011

Provider of information technology solutions to federal, state, and local government agencies

Information Technology Consultant

Secret security clearance -10/2009

Department of State (DoS)

10/2009 – 12/2010

Sr Business Analyst

Support of two Department of State project managers and the systems for which they are responsible, one contract program manager, in all phases of project management planning and implementation;

NANCY M. SERA, MSIST, PMP, CSM

161 Conduit St Annapolis, Maryland 21401 301-***-**** ac55yg@r.postjobfree.com (page 3)

Identification, design, analysis, and documentation of DoS business functional and technical requirements for web services interfacing an internal DoS application with that of a DOD, and US Department of Commerce

Career Note:

Independent Consultant 2001 to 2002 Analyzed, designed, and defined specifications to facilitate development of a web-enabled marketing and training tool; Utilized multiple technologies in support of client initiatives, including building Informatica PowerMart repositories on NT and installing Oracle 8i databases/client/administration software;

Past Financial Application Experience:

6 years in the Design, and Development of an Accounts Payable system and support of the company Financial Applications to include; Accounts Payables, Receivables, Fixed Assets, and General Ledger for a re-Insurer;

3 years as Project Lead in the design and development of a financial accounting interface to 21 financial applications and associated files to the newly purchased retail and inventory system for a major retail company; subsequently analyzed and documented the conversion effort of the legacy financial system in support of the new interface and lead the effort;

Technical lead for the implementation of an accounts receivable system for a major insurance company

TECHNICAL SUMMARY

Operating Systems: Windows Server 2008 R2, 2005, 2003, Windows 2010, 2007, Windows Server 2000, Windows NT 3.51- 4.0, Unisys ES7000, Sun Solaris, Windows ME/98/95, MS-DOS, MVS-ESA, XA, VM/VSE, OS/VS2, VM, Red Hat Linux 7.2

DBMS: SQL Server 2005, 2003, 2000, DB2 UDB 6 & 7.1, ORACLE 11G, 10G, 7x and 8i, 9i, IMS-DB/DC

Applications and Utilities: MS Project 2010, MS Office 2010, MetaStorm BPM Introductory and Developer; MS SQL Analyzer, Net8 Configuration, DB2 Control Center, Excel, Access, MS Exchange 5.5, Informatica 9.0 PowerMart/PowerCenter 4.x – 5.0, Lotus cc:Mail; Lotus Notes, Lotus Suites, Millennium Edition, IBM Utilities, IBM Service Aids, IDCAMS, CEDA, CSMT CICS, Interactive Debug, TESTCOB, SAS for report writing, QMFv3.1.1, FOCUS, Editors: TSO/ISPF, CICS, DL/I DOS Visual Studio 2005 Professional Edition (current use)

Languages: M/S .NET 4.0 Framework, C++ (review of code), COBOL, COBOL-2, RPG-II, FOCUS, BASIC, C-List, Dialog Mgr, REXX, JCL, some JAVA, VB, some C, TCL/TK scripting, Natural, SQL, QMF, SAS, OS/VS COBOL, LDAP

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