DAYSHA ALSTON-GORDON

•843-***-**** • ac55wg@r.postjobfree.com

Profile

Accomplished results oriented Human Resources Executive who successfully drives HR initiatives to optimize employee engagement to exceed business goals. Proven experience in delivering a broad spectrum of both strategic and tactical HR support with specializations in Business Transformation, Workforce Planning & Diversity, Policy & Procedure revision, Training, development. Possess deep knowledge and understanding of employee and labor relations, FLSA, FMLA, EEO/AA, SOX compliance and labor laws. Demonstrated leadership experience in collaborating with senior management and all levels within the organization to deliver value added service to maximize organizational performance and efficiencies. An expert in analyzing existing operations to properly implement strategies, processes, and technologies to improve organizational performance. Major strengths include planning, project management and communications skills with the ability to independently plan and direct all levels of business affairs, all assets that any organization needs.

HR SKILLS

HR Department Startup Employment Law FMLA/ADA/EEO/WC Mediation & Advocacy HRIS Technologies

Staff Recruitment & Retention Employee Relations

Union & Non-Union Labor Relations Benefits Administration

HR Program/Project Management

Orientation & On-Boarding Training & Development Performance Management Organizational Development HR Policy/Procedure Revision

PROFESSIONAL EXPERIENCE

Alston Affiliates, LLC

HR Director, July 2017 - Present

Current client: Southern Belle

Responsible for creating effective strategies, company policies and procedures. Responsible for personnel functions including staffing, hiring, counseling, evaluations, policy administration and record keeping. Lead overall talent initiatives including talent acquisition, onboarding, employee retention and development; employee relations, compensation structure and competitiveness.

Charlotte Housing Authority – Charlotte, NC

Real Estate & Public Housing. {200 employees}

HR Director July 2014 to July 2017

HR responsibility includes but is not limited to overseeing administration of hiring, termination, retention, workforce/succession planning, coaching, personnel records, legal compliance, compensation/classification, benefits, creation of succinct employee training program and long-term staffing strategies.

Risk responsibility includes oversight of property and casualty insurance for property valued at upwards of $300m, D & O insurance and Safety & OSHA compliance. Mitigation of all risks to the agency.

Key Accomplishments:

Developed & rolled out Phase 1 of “CHA University” which is a training program designed to align training with organizational goals and strategies

Assessment of risk and subsequent revision of Workers Compensation Program structure

Revamped Wellness program to include key areas neglected by the previous program

Created a venue to resolve employee concerns anonymously through the “Spirit Team” which encompasses representatives from all areas within the agency

Updated HRIS; ADP Workforce Now worked with ADP team to place several modules back into implementation for more efficient data collection

Reduced Property Insurance premiums

Implementation of RAD organizational structure changes

Worked with Insurance Company & Broker to create Executive Safety Committee

Revision to orientation & on-boarding to improve retention

Designed & implemented “CEO Chats”

MTA-METRO NORTH RAILROAD – NEW YORK, NY

Transportation Industry. {6000+ employees}

HR Business Manager, 2012 to 2014

HR partner for the Operations Services Division primary role is to help the business unit address its people challenges quickly and efficiently. Aggressive recruiting for Locomotive Engineers, Conductors, Rail Traffic Controllers, District Superintendents, Operations Managers & a variety of other positions. Performed analysis on company FMLA process and procedure, presented leadership with recommendations for a more effective, efficient & streamlined process.

At the HRBM level, serves as strategic consultant to leadership on HR-related issues by aligning Metro-North’s business objectives and HR practices.

Develops integrated HR solutions for the business-unit and formulates partnerships across the organization to deliver value-added services.

Ensures that MNR has the optimum organization structure and the right people in the right positions for the business to achieve its goals.

Ensures that Human Resources practices and objectives provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce.

Serves as the business unit point person for the HR organization (e.g., recruiting, compensation, training and development, employee communications, and benefits).

Coordinates implementation of services, policies, and programs through Human Resources staff and assists and advises managers about Human Resources issues.

THE HOUSING AUTHORITY OF THE CITY OF CHARLESTON Charleston, SC

HR Director, 2006 to 2012

Developed and implemented policies and procedures. Provide leadership in the areas of personnel, payroll, employee relations, training, recruitment, diversity and discipline. Administer personnel/payroll system to meet management and employee needs. Consult with CEO, COO, CFO, General Counsel, Department Directors, & managerial staff to ensure policy compliance with applicable statutes, rules, and regulations. Determine appropriate grievance procedure relief; resolve employee relations disputes. Implement staff training programs. Interface with Legal Counsel in dealing with progressive discipline and grievances. Design & implementation of HRIS/Payroll system for new ADP system. Strategic Planning Committee member to prepare for HUD’s new Asset Management requirement. Implementation of state health plan to coincide with the SC Retirement System. Company Intranet setup and implementation.

Key Accomplishments:

Automation of the entire HR function; benefits, applications, workers compensation, disciplines, EEO information, salary changes, history & leave tracking utilizing ADP, Pay Expert and HR-Benefits Solutions.

Transitioning the benefits to the Employee Insurance Program (SC State Health Plan) which saved the organization over $80k the first year while adding LTD, SLTD, LTC and retiree coverage as well as additional health plan options.

Initiated and oversaw the salary compensation study (changes hadn’t occurred since 2001).

Coordinated the transition to outsourcing the I.T. department in order to upgrade software and hardware to industry standard.

Partnered with our attorney, senior staff and the City of Charleston Human Resource Department to revise the employee handbook. (last revised 2001)

Revision of applicant testing procedure for our clerical positions. Created a test that would display

applicants’ level of familiarity with Microsoft office software (Outlook, Word, and Excel).

Initiated/coordinated the participation of the organization in local career fairs.

Coordinated the Palmetto Youth Summer Program which allowed children from underprivileged backgrounds the opportunity to gain the experience of working for our agency.

COMMISSIONER OF PUBLIC WORKS Charleston, SC Charleston Water Systems. {Approximately 400 employees}

HR Coordinator, 2006

Performed all HR functions for this organization including staffing, training, orientation. Positioned as the point person for all Mangers and Employees regarding interpretation of benefits and corporate/company policies.

BLOOMINGDALES Soho, NY

Leading retailer. {Approximately 250 employees}

HR Administrator, 2004 to 2005

On-line recruiting function. Applicant screening. Background, reference, credit checks. Administration of surveys, exams & entire online application/benefits process. New hire orientation, exit process, HRIS updating utilizing PeopleSoft 8.0. Payroll discrepancy resolution. Employee Relations functions.HR Department startup for the new location of the Soho store.

SC STATE PORTS AUTHORITY - Charleston, SC

International Port {Approximately 700 employees}

Benefits/HR Manager Trainee, 2001 to 2004

Communication/clarification of corporation policies and procedures with all levels within the organization. Assisted in employee relations resolutions including the grievance process. Salary Administration & compensation reviews. Position Description Administration. Administration of health, pension, deferred compensation & FMLA compliance. New hire orientation, exit process, HRIS updating utilizing Total HR software. Organizational structure. Open enrollment, Performance Evaluations, external survey participation. EEO reporting & compliance. Applicant tracking.

EDUCATION & CERTIFICATIONS

LIMESTONE COLLEGE Gaffney, SC

Bachelor of Arts (BA) in Human Resource Development

SOUTHERN WESLEYAN UNIVERSITY – Charleston, SC Masters of Science (MS) in Management

PHR CERTIFICATION – 2011

AFFILIATIONS (current & former)

Adjunct Human Resource Professor (Baruch College- NY, NY)

Alumni Board Member (Southern Wesleyan University)

Society for Human Resource Management (SHRM)

Charlotte SHRM Member (CASHRM)

The Employers Association Member (TEA)

NAAAHR Member

Former Advisory Board Member for SAFY (Specialized Alternatives for Families & Youth)

Strategic Planning Committee

Disaster Recovery Team

Benefits & Safety Committee

Spirit Team

Executive Safety Committee

Founder of CHA University

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