Eslam Emam
Khaldya: Street Abu Dhabi, UAE.
MOBILE: +971*********
Residency: Employment visa
E-mail: ***********@*****.***
EDUCATION : High School
Computer Skills:
Very good knowledge of windows, Ms Word, Excel and outlook
Nationality : Egyptian
Date of Birth: 30 March 1990
Marital Status: single
Visa Status: Employment Visa
Languages: Arabic : Mother Tongue.
English : Proficiency (Reading, Writing, Speaking)
. License: UAE License
Work Experiences
Employer: Al - Najd Palace Company
Job title: Call Center
Job description • Answers to queries by clarifying the required information
• Solve problems by clarifying issues.
• Meeting requests by clarifying the required information
• Sale of additional services by identifying opportunities for sale
• Maintains the call center database by entering information.
• Maintains equipment operation after following established procedures
• Updates job knowledge by engaging in educational opportunities.
And different requests to explore opportunities to add value to work
Employer : Kuwait Food Company (Americana)
Restaurant : Pizza Hut
Job title : supervisor
Job Description:
• Effective leadership attributes:
01 The ability to see the overall picture and pass it to others
02 ability to meet the needs, hopes and feelings of the group
03 sense of interest and concern and awareness of the needs of the community
04 the ability to guide and inspire others and focus their energies and their efforts towards achieving the goals
05 sense of enthusiasm for the mission and goals
06 a burning desire for change and development for the better
07 needed to lead others and directing energ
Employer : Pearl Perfumes
Job title :customer service
1. Patience
2. Listening
3. Clear communication skills
4. Know the product
5. Ability to use "positive language"
6. Acting skills
7. Time management skills
8. Ability to "read" customers
9. Persuasion Skills
10. Ability to complete the conversation
Employer :Etisalat
Job title :Call Center
Job Description Answers to queries by clarifying the required information
• Solve problems by clarifying issues.
• Meeting requests by clarifying the required information
• Sale of additional services by identifying opportunities for sale
• Maintains the call center database by entering information.
• Maintains equipment operation after following established procedures
• Updates job knowledge by engaging in educational opportunities.
And different requests to explore opportunities to add value to work
EslamEmamAbdulAzizHassan.