DEBRA L HUHNERKOPF

**** *** ***

COUNCIL BLUFFS, IA 51501

712-***-****

ac553n@r.postjobfree.com

Professional Summary

Professional and energetic work attitude.

Customer service professional who is a self-starter and capable of effectively functioning with minimum supervision.

Team player; attentive to detail and produces quality work

Excellent listening, oral and written communication skills

Reliable and dependable work ethic

Professional Experience

Guest Services

Mar. 2014 to Nov. 2016

Springhill Suites by Marriott, Council Bluffs, IA

Greeted and registered guests. Determined customer payment methods. Contacted housekeeping or maintenance staff when guests report problems. Made and confirmed reservations. Directed guests to room or other points of interest. Kept records of room availability and guest accounts using computers. Provided information about hotel services, features, and amenities. Maintained positive guest relations. Recorded guest comments or complaints. Knowledge sets include: Microsoft Excel, Microsoft Word, Front Office.

Housekeeper, Commercial, Residential, or Industrial

Apr. 2013 to Feb. 2014

Settle Inn, Council Bluffs, IA

Cleaned commercial establishments such as hotels. Cleaned areas such as rooms, hallways, lobbies, restrooms, corridors, elevators, stairways and offices. Changed linen. Replenished supplies such as drinking glasses, linens, writing supplies and bathroom items. Maintained storage areas and carts. Dusted and wiped clean furniture, fixtures, window sills, glass tops, wall hangings and fixtures. Used prescribed solutions to clean blinds, windows and ceilings. Followed all safety and personnel rules and regulations. Informed supervisor when supplies are required. Followed standards and procedures for using specific chemicals. Applied knowledge of emergency procedures for chemical misuse. Used tools such as hand sprayers, vacuum cleaners, brooms and personal computers.

School Bus Driver

Aug. 2006 to June 2010

Lewis Central, Council Bluffs, IA

Transported students to and from home, school, and school activities. Followed bus route and schedule. Cleaned and tidied buses after each run. Maintained adequate fuel levels. Observed safety regulations for school buses. Maintained order on bus. Obeyed all traffic laws. Discharged students only at authorized stops. Notified the dispatcher of all accidents. Certified in first aid.

Education and Professional Development

High School Diploma

Central High School

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