Manager Microsoft Office

Career Goal: To obtain a challenging position in a professional environment maximizing my strengths and expertise with a company that strives for Excellence.

Skills and Qualifications

Resourceful with Microsoft Office, Word, Excel, and PowerPoint, 10 Key, WPM 45-50

Efficient with analytical, organizational, written and verbal comprehension

I actively listen, troubleshoot, able to defuse customers, problem solver

I maintain strong communication with customers, management and employees

Multi-task effectively through computer screens. Honest, dependable, and reliable.

Market Street Grill 801-***-**** Sandie Fritz

Server, Responsible for quality food. Accurate food orders. Accountable for daily deposits

Maintain positive attitude in a high volume fast paced environment.

Dates worked: December 11, 2012 through December 22, 2017

Aramark Lake Powell Resort and Marina 435-***-**** Human Resources

PBX Operator, marine band, shuttle driver, housekeeping, Gift Shop

Server, In-Store Trainer, Night Supervisor 8 to 10 employees.

Excellent communication skills with management, FOH, BOH.

Dates worked: Seasonal position. April 17, 2012 through October 28, 2012

Discover Financial Services 801-***-**** Human Resources

Senior Account Manager, Credit Card Collections, Student Loan Applications.

Responsible for collecting on credit cards, student loans, 30 to 180 days delinquency

INBOUND/OUTBOUND phone calls. Total estimation in collected revenue is $3,885,000.

Awarded for Leadership, Collaboration, Innovation, Motivation and Respect

Date worked: July 23, 2002 through January 8, 2012

T.G.I. Fridays 801-***-**** Nicole Steele

Office Manager, Shift leader, Expeditor, In-Store Trainer, Server.

Accountable for payroll, daily bank deposits, Accounts Receivable, Accounts Payable

Train new hires with procedures on Micros, menu, drinks and policies

Awarded for Guest Obsession. Received monetary awards for consistency in excellent service

Dates worked: March 17, 1987 through October 20, 1991 Plantation, Florida

June 1992 through April 1995 Utah. September 2001 through January 2004 Utah

Education

Bryman College Hotel Management Valedictorian, Honor Roll 1992-1992

Dixie College Office 2000-Communications No Diploma 1998- 2001

Stevens Henegar Computer Programming No Diploma 2002-2002

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