Machine Operator Customer Service

Professional Summary

Work History

Education

Skills

JASON CARTAGENA

**** ******* ** *** ****, Philadelphia, PA 19114 (C) 610-***-**** **************@*****.*** Skilled machine operator with 6 1/2 years of experience in the pharmaceutical industry. Knowledgeable in GMP's and SOP's. Areas of expertise include assembling/disassembling, troubleshooting and operations of capsule sorting machine. Over 10 years of experience in customer service. Bilingual in written and oral communication of English and Spanish. Pharmaceutical Manufacturing Operator 07/2011 to Current Lannett Co Inc – Philadelphia, PA

Perform operations in FDA regulated cGMP environment according to Batch Record specifications Efficient operation of capsule weight sorter

In-process testing and basic operation of encapsulation machine Surveillance of control substances during processes Custodian 11/2009 to 06/2011

Spring Garden Academy – Philadelphia, PA

Opening/closing and basic maintenance of buildings Cleaning, and organization of all rooms, restrooms and grounds Safe transportation of children to after school program Preparation and service of Archdiocese food program Bank deposits and post office errands

Paratransit Driver 01/2007 to 09/2009

Easton Coach Co – Easton, PA

Inspected and maintained vehicle to ensure proper working condition Employed safe navigation techniques

Transported clients safely and in a timely manner

Provided door to door service

Completed daily log of arrivals and departures

3 credits: Computer Science 2015

Community College of Philadelphia - Philadelphia

24 credits: General Studies 2008

Northampton Community College - Bethlehem

Excellent Customer Service

Time Management

Dependable and reliable

Machine Assembly & Troubleshooting

Smith System Driver training

Team Player

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