Account/Sales/Event Coordinator, Manager
Resume:
SALES COORDINATOR
ELAUWIT NETWORKS // **** – present
Serves as main point of contact with sales team members and upper management to ensure all aspects of projects; bids and inner office requests are properly completed using expertise to solve unexpected complex problems.
• Provide organized business support to sales, project management, solution design and accounting.
• Assist sales directors with generating proposals, contracts and presentations.
• Met deadlines as assigned; handle multiple priorities simultaneously within numerous departments on a routine basis.
• Maintain CRM with consistent research identifying and evaluating new prospects, competitive products, product characteristics, pricing, and advertising by actively tracking competitive publications.
Creative, dynamic; high
performing coordinator with
nine years’ experience in
various industries, proven
ability to thrive in stressful,
time-sensitive environments
while delivering quality detailed
results. Versatile skill set and
experience in coordinating with
all levels of management, sales,
clients, vendors and employees.
Instinctively proactive and
reliable with a meticulously
detail-oriented organized
nature.
********@*****.***
MCKINNEY, TX
CUSTOMER RELATIONSHIP MANAGER
FONALITY INC. // 2015 – 2017
Managed relationships and served as a single point of contact between major partners with ensured superior customer experience by investigating and resolving inquiries and complaints in a timely manner.
• Built partner base from scratch to over 500 active partners in less than one year.
• Resurrected dormant partners and secured business previously lost to competitors with new referral program structure.
• Expanded partner base by over 100% the two years of program management.
• Established rapport with partners to develop and maintain a community of brand advocates through constant nurturing, engaging marketing campaigns and unparalleled customer experience.
• Manage numerous referral, reference and testimonial platforms and websites to increase customer advocacy.
GLOBAL TRADE SHOW MARKETING MANAGER
TRIUMPH GROUP INC. // 2014 – 2015
Provided support assisting with the logistical, lucrative planning of large multi-segment tradeshows as well as supporting and planning smaller sponsorships and meetings.
• Established and executed a half a million dollars plus domestic and international trade show and conference annual business plan.
• Created and implemented a new comprehensive trade show calendar and budget for the 40 shows attended yearly.
• Maximized quality lead generation through proper booth staff training, advertising and pre and post show campaigns.
• Creatively collaborate with exhibit house to design, create, and manage various booth configurations from current company owned assets.
• Attended shows to implement marketing strategies within the booth and prioritize the success of Triumph’s presence at all shows.
• Manage show budget with a generated costs saving in excess of 25% with the first three shows.
EXPERIENCE
KGRAZZI
• PC & MAC SYSTEMS
• ADOBE CREATIVE SUITE
• MICROSOFT OFFICE
• PRINTSMITH
• QUOTE WORKS
• SAP
• SHAREPOINT
• GOLDMINE
• NETSUITE
• HUBSPOT
• ZOHO
• CLEARSLIDE
• ARROWPOINT
• CONTRACTWORKS
ADMINISTRATIVE
OFFICE OF THE YEAR
Skyline /2011 - 2014
DEALER
CIRCLE AWARD
Skyline / 2011 - 2014
• FAST LEARNER
• MOTIVATED
• SOCIABLE
• PROFESSIONAL
• RELIABLE
• CHARISMATIC
• INQUISITIVE
• ORGANIZED
• AMBITIOUS
• PERCEPTIVE
• RESOURCEFUL
BACHELOR OF FINE ARTS/GRAPHIC DESIGN
AVILA UNIVERSITY // 2001 – 2005
Graduated with a concentration in Graphic Design and a passion to change the way people perceive loyalty.
EDUCATION
ACCOUNT MANAGER
SKYLINE DYNOVIA // 2011 – 2014
Managed, planned, and effectively implemented all activities associated with over 300 events, ensuring solid partnerships with various creative teams, vendors and clients to ensure successful show execution.
• Championed the management of all aspects of project duties from booth concept to completion including: planning, design consultation, coordinating, facilitating and expediting processes, production, fulfillment and distribution.
• Coordinated and managed all show progress, logistics, services that are associated with show budget.
• Developed and maintained solid relationships through timely open communication with a variety of organizations, clients and vendors.
• Manage a complex trade show calendar of multiple shows during any given month.
• Scheduled high volume of planning meetings and conference calls; administered meeting minutes and handled hot action items related to clients booths.
• Entrusted to represent clients, serving as central information source for all shows.
• Mastered the art of creative problem solving facing immoveable timelines. INTERNATIONAL
TOP TEN INSIDE SALES
PERFORMER
Allegra Network
2009, 2010 & 2011
SALES COORDINATOR
ALLEGRA MARKETING PRINT, MAIL // 2007 – 2011
Influenced and built relationships with key decision makers to win, upsell and retain business with repeated success generating company-leading revenues on a nationwide scale.
• Achieved and maintained a top 10 ranking as high volume inside sales producer nationwide for 3 years in a row.
• Served as integral member of the team that delivered single-year sales increase of 20%.
• Developed and maintained solid relationships through timely open communication with a variety of organizations, clients and vendors to ensure consistent satisfaction.
• Entrusted liaison between internal departments and clients to resolve issues/concerns.
• Managed high volume, consistently evolving production schedules.
• Certified Paper Guru.
• Managed final production runs and work performed to assemble final billing paperwork.
• Mastered the art in providing creative influence and problem solving with flare.
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