Assistant Manager

Claude Alcide

******@*****.*** 917-***-**** • New York, NY

Seasoned professional with several years’ of financial services industry experience and an extensive history of success in pension plan benefits administration with some of America’s leading benefit providers. Strong analytical skills able to quickly identify irregularities and recommend remedial action. Solid interpersonal and collaboration talents, committed team player and subject matter expert. Confidently directs teams and collaborates with executive stakeholders. Areas of Expertise include:

Data/Variance Analysis Financial Modelling Administrative Excellence

Process Improvement Compliance Benefits Calculation

Communication Auditing & Critical Evaluation Problem Solving Education & Training

Master of Science, Actuarial Mathematics

COLUMBIA UNIVERSITY New York, United States

Bachelor of Science & Mathematics, concentration in Actuarial Mathematics UNIVERSITY OF MONTREAL Montreal, Canada

Professional Experience

THE NYC DEPARTMENT OF EDUCATION • New York, NY • 11/2017 – The largest educational system in the United States, serving over 1,000,000 students. TEACHER (MATHEMATICS)

Taught mathematics classes to mainstream & gifted and talented students at the Junior and High School level and to adolescents at risk.

Key Accomplishments:

• Was instrumental in my students’ high rate of success in the mathematics regents. CULTURAL INSTITUTION RETIREMENT SYSTEM (CIRS) • New York, NY • 12/2015 – 12/2016 A provider of retirement benefits to more than 21,000 member institutions. PLAN ADMINISTRATION MANAGER

Served as subject matter expert charged with development and delivery of retirement plan services across multiple offices.

Key Accomplishments:

• Developed clearly articulated and easy-to-understand retirement and estimate forms providing information to participants on vested status and benefit amounts.

• Monitored the integrity of the data to ensure provision of accurate information to clients.

• Managed all aspects of the transition of out-sourced DB and DC Vendor including review of data mapping/benefit calculation formulas and generation of independent verification calculations when needed for both DB and DC.

• Managed reconciliation of the data for both the Actuarial Valuation and the Benefit Statement processes and act as liaison between Pension Administrator, Plan Actuary and CIRS.

• Oversaw the Pension and Savings Plan Administrator(s) in the preparation of 8955-SSA reports, stale dated check processing, death benefits, 70.5 RMDs, QDRO processing/calculation and the verification of automated and manual DB calculations.

• Performed quality data checks to consistently monitor the integrity of the data supplied by participating employers via the outsourced vendors.

• Worked with counsel, actuaries, and other administrative agencies outside CIRS.

• Provided written and oral communication to staff, plan members, employers, vendors and other interested parties.

• Provided periodic summary reports of administration implementation, progress and issues to CIRS Executive staff. Claude Alcide

NYC TEACHERS RETIREMENT SYSTEMS • New York, NY • 6/2015 – 12/2015 One of the largest pension systems in the United States, serving 200,000 members. BENEFIT SPECIALIST (CONSULTING POSITION)

Applied extensive pensions expertise in ensuring accurate and timely calculation and validation of member cases. Key Accomplishments:

• Demonstrated effective planning skills, expert financial acumen and sound judgment in resolving complexities.

• Ensured compliance with state and regulatory requirements. GUARDIAN LIFE INSURANCE COMPANY OF AMERICA • New York, NY • 12/2014 – 6/2015 A 150-year old, leading provider of customer focused insurance solutions. RETIREMENT BENEFIT ANALYST (CONSULTING POSITION)

Focused on calculation and payment of pension benefits owed to former employees within the early retirement window. Key Accomplishments:

• Administered a complex portfolio, tasked with calculating manual pension benefits and respective lump sum payments.

• Utilized financial models and benefit calculation mechanisms to determine benefits due and related tax implications. 1199 SEIU NATIONAL BENEFITS FUND • New York, NY • 7/2008 – 2/2013 One of the strongest and largest labor-management funds in the nation providing benefits to 400K active and retired workers.

ASSISTANT MANAGER, PENSION DEPARTMENT

Served as subject matter expert and advisor to senior leadership and third-party administrators on the potential effects of plan design irregularities.

Key Accomplishments:

• Directed a team of Quality Assurance specialists in the completion of plan calculations for three 1199 SEIU multi- employer Defined Benefit retirement plans for active, inactive and retired members.

• Ensured fully compliant completion and processing of benefit documentation.

• Spearheaded the implementation and programming of 1199SEIU Defined Benefit plans into Vitech – the vendor’s proprietary software.

• Cleared a two-year backlog by developing and implementing an automated Excel process to facilitate seamless calculation of estimates and 70.5 minimum distribution retirement benefits for two 1199 SEIU DB plans.

• Orchestrated the automation of complex estimate calculations resulting in expedited service delivery.

• Applied expertise in reviewing interpretations of all Qualified Domestic Relation Orders (QDROs). Additional Experience

Associate of The Society of Actuaries

University of Montreal, Teaching Assistant (Actuarial Mathematics) Columbia University, Teaching Assistant (Pension ERISA) Treasurer, House Representative Hakeem Jeffries, 2000 – 2010 Treasurer, Strivers Garden Condominiums Board of Trustees, 2012 – 2016 Treasurer, 100 Suits, Board of Trustees, (current) Additional Skills & Proficiency

Microsoft Office Suite (Excel, Word, Access, PowerPoint, Outlook) & Visual Basics SQL Fluent in French

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