Network Engineer
Resume:
Khoa Truong
**** ********* **, ******** ** *****
Cell 214-***-**** **********@*****.***
Professional Summary
With more than 25 years of Network Engineer (i.e. Data, Wireless LAN, VoIP). To secure Network or Professional Service Engineer. Currently hold a US Secret Security Clearance with America National Guard projects.
Experience
Sr Network Engineer
Arrow Electronic, INC
Feb 2006 – May 2018
Deployed and implementation Avaya ERS 5000 series switch for 70 sites of (ANG) America National Guard. Configured L2-L3 and technical supports for our techs.
Responsible for design, implementation and strategy of a company’s small-to-midsize enterprise communications systems, including LANs, WANs and Wireless environments. Configuration of multivendor routers, switches, wireless LAN controller and wireless AP’s, VoIP media gateways when required. (Avaya, Cisco, HP, Extreme, Brocade, Aruba, former Nortel).
Deployed and implementation Gigamon products including the GigaVUE-HC1, GigaVUE-HC2, GigaVUE-FM, GigaSMART, Gigamon TAPs. Network security controls such as IDS, IPS, and WAF.
Deployed and implementation Aruba/Notrtel products for (Shell, Brink’s companies) including 7000 Series Mobility Controllers, Aruba switch, Aruba 802.11AC wireless APs, Aruba Instant APs, Aruba Central manages, Aruba ClearPass. Used Ekahau Site Survey full support of 802.11a, 802.11b, 802.11g, and 802.11n and 802.1ac network.
Develop and implement configuration Natunix Operation System (NOS), Controller VM and
the KVM hypervisor, ESXi or Natunix AHV.
Knowledge of Cisco ISO and routing protocol RIP, IGRP, OSPF, EGP, EIGRP, BGP, EBGP, IBGP, OSPFv3, HSRP, VRRP.
Implemented multiple customer site-to-site IPsec VPN connections for remote network. Configured NAT, DNAT, PAT & Port Forwarding of customer gear.
Knowledge and familiar of F5 LTM, Fortinet firewall as needed.
Designed, deployed and implementation of SIPX voice products including the media gateways and various IP phone sets for American Airline and Huhtamaki customers.
Provides 2nd/3rd level technical support for multi service voice technologies to our NOC, account team, and other technical assistance center engineers.
Remote and on-site technical supports for our techs plus telecommunication service provide.
Enterprise network architecture, design, and support to include network hardware, network protocols, and data flows.
VoIP Network Engineer
Transcom / DataVon
Jan 2001 – Nov 2006
Develop and implement configuration Veraz Networks platform (Dialogic own now)
Develop dial plans for large multi-site customer environment.
Configure DMG 1000-series, DMG 2000-series, DMG-4000-series Media Gateways.
Configured Cisco router 7200 series for our Core.
Develop documentation and training for NOC to provide lever 2 voice support.
Provide level 3 support for network and voice related customer issues including escalations from NOC.
Manage voice infrastructure and voice management component.
Primary responsibilities involve network design. Traffic and performance management, fault analysis and filed installations.
Responsible platform includes Genband, Veraz, AudioCodes and propriety SBC platform.
Performed HW/SW installation, upgrades and configuration system needed.
Provides 2nd/3rd level technical support for multi service voice technologies to our NOC, account team, and other technical assistance center engineers.
Using the INET box, Nest Test tools extensively for troubleshooting the SS7 signaling, ISDN and MGCP during the customer’s problems.
Knowledge of VoIP Protocols: SIP, H323, MGCP, T.38/T.30, Q-SIG, ISDN,SCCP
MTS of System Engineer
Lucent Technologies
May 1997 - Jan 2001
Designed the new test cases and performed the testing for specific country application, provide product support during product releases.
Responsible for new feature, verification, integration testing of customer’s application services.
Responsible for signaling interconnects testing, homologation and technical compliances issues related to signaling protocol (i.e. SS7/C7, TCAP, ISDN, E1R2, SIP, H.323, MEGACO and MGCP).
Developed technical specification for domestic and international markets. Based upon ITU-T, ANSI, ETSI and Bell Core GR’s).
System Integration Test
MCI Lab
May 1992 - Mar 1997
Responsible for new feature, verification, integration testing on Alcatel 600E, STP, ISTP systems.
Performed HW/SW installation, upgrades and configuration system needed.
Verified customer detail record (CDR) for all mix calls.
Remote on-site support for field verification operation on HW/SW upgrades.
Participated in the reviewing of internal planning, prepared the requirement for equipment’s vendors and vendors documentation.
Generated and executed test cases and test plans based on network standards (i.e. ITU-T and GR’s specification).
Optical Test Engineer
Rockwell International
May 1984 - Mar 1988
System test of light wave and optical transmission such as LTS-3139, 1565, 2139, OC-48 and Digital Cross Connect (DXC).
Set up and performed testing of production units and systems according to established procedures, specifications or instructions.
Troubleshoot down to component level such as hardware.
Responsible for first and final tests of LTS and optical transmission systems.
Education
Bachelor of Science: Electrical Engineer 1992
University Texas of Arlington
Associate of science: Digital Electronic Technologies 1985
Eastfield College
Certifications
Aruba Certified Mobility Professional (ACMP)
Aruba Certified ClearPass Professional (ACCP)
Certificate Associate – Data Center Virtualization (VMWare)
HP Certified Professional
NCSS/NCDS formerly Nortel
Avaya Certified Solution Specialist (ACCS)
Cisco Certified Network Administrator (CCNA)
Cisco Certified Network Administrator security (CCNA Security)
Cisco Certified Network Professional (CCNP)
CompTIA Security+
Nutanix NPP5.0
Gigamon
Brocade Certified Network Engineer (BCNE)
Skills
SIP, VoIP, SS7, TDM, H.323, IP, PRI, ISDN, Ethernet, wireless LAN, Networking, ISO Cisco or multivendors Routing protocols (EIGRP, IGRP, BGP, EBGP, RIP, OSPF, OFPFv3, MPLS, static route)
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