Customer Service Mental Health
Resume:
Eugene Hayes
Paralegal/Legal Assistant
Coral Springs, FL 33065
*************@*****.***
Authorized to work in the US for any employer
WORK EXPERIENCE
Funding Coordinator and Paralegal
Casey Law Group, P.L - Hollywood, FL - 2013-09 - 2016-08 Prepare reports detailing the progress of clients' funding efforts of their trusts
Communicate with clients regarding the status of their trust funding
Prepare case briefings and memoranda based on legal research into case law and state statutes
Prepare all court documents for filing in the courts regarding probate administration
Prepare and file all guardianship documents for clients of the firm
Prepare real property deeds for transfer in or out of trusts
Troubleshoot problems with the status of documents filed in the courts Supervisor of Volunteer Services
Mental Health Association - Southeast, Florida, US - 2013-05 –2013-08
Supervise and schedule project assignments of Community Service volunteers
Provide members with art supplies and equipment for use in their projects and activities.
Assist staff in providing an atmosphere conducive to learning while encouraging social interaction between members.
Paralegal Intern
City of Fort Lauderdale Prosecutor's Office - Fort Lauderdale, FL - 2011-09 - 2011-12 Maintained case file system in heavy case load environment and assisted in discovery phase of case development by reviewing police reports and witness statements
Contacted Fort Lauderdale Police Department as required regarding police officer availability for trial and witness identification
Answered inquiries from defense attorneys regarding defendant's case file
Performed criminal background checks, tracked court dates and deadlines, worked with Clerk of Courts personnel to correct inconsistencies regarding defendants' data. EDUCATION
A.S. in Legal
Assisting/Paralegal Broward
College - Coconut Creek, FL 2012-04
SKILLS
CASE MANAGEMENT, CRISIS MANAGEMENT, CUSTOMER SERVICE, LEGAL WRITING, MS OFFICE ADDITIONAL INFORMATION
Areas of Expertise
Active Listening Critical Thinking Legal Writing
Problem Solving Resource Management Time Management
Communication Skills Customer Service MS Office
High Confidentiality Crisis Management Case Management
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