Kathleen M Myers
Sparks NV *****
Cell Phone 775-***-****
Objective:
To become part of a team that strives for quality and success among each person. Where my skills and willingness to work hard are recognized as a commitment to the betterment of the company.
Professional Experience:
Insurance:
State Farm 2001 to current
Proficient at meeting sales and service goals. Educating clients on their insurance and financial needs. Assisting agent in building a profitable book of business, writing all lines of insurance. Recognized for achievement in customer service, conflict resolution and teamwork. Maintaining complete and accurate files for each insured client.
Daily monitoring of cancellations of policies and loss reports. Maintaining and building sales for Agent s book of business. Balance monthly office statement. Process claims and help with issues involving client s needs. Interview potential employees for office. Guide employees to maintain continue education to keep licensee up to date.
Financial:
US Bank 1996-2000
Bank of America 1992-1996
Security Pacific Bank 1987-1991
Meeting and exceeding all branch sales goals set forth by upper management. Empowered clients to make educated decisions by diligently explaining banking benefits, working as human resources when hiring and training qualified individuals selected to work in branch. Maintaining higher standards for branch operations to efficiently pass all audits within 95% of expectations.
Education:
TMCC associate Business Management (changed major 2000-credits still needed)
TMCC associate Marketing (not completed credits still needed)
Professional:
Licensing for Health, Life, Fire & Causality
Professional Sales Women 1992-1994
Director Team America Volunteer Network