Medical Assistant Customer Service
Resume:
Chrisanaty Griffin
To whom it may concern
I am inquiring with you in regards to the position your organization has posted.My skills practicum experience has given me the confidence that I need to be a valuable asset to your organization.
I have over six years of customer service experience and I also have been employed as an assistant manager. I've overseen workers, projects, and quality control. I have learned an importance of prioritizing, teamwork, and communication. During my medical assistant practicum, I have utilized my skills and training as a medical assistant. I am NHA Certified.
With my skill set and proven track record, I can be a valuable addition. I can be reached for an interview at 334-***-**** or **************@*****.***
Sincerely,
Chrisanaty Griffin
(334) 801- 8449
**************@*****.***
Chrisanaty Griffin
Montgomery, AL 36116
**************@*****.***
I am seeking employment with a company where I can use my talents and skills to grow and expand the company.
Willing to relocate
Authorized to work in the US for any employer
Objective:
Seeking a position to utilize my skills, education and experience as an allied health professional while displaying exceptional patient care.
Education:
Jes Health Services llc- Montgomery, AL
April 2018 to Present
Medical Assistant Diploma
Carver High School- Montgomery, AL
August 2009 to May 2013
General Diploma
Certifications:
●CCMA
Work Experience:
●Department of Education - Montgomery, AL November 2015 to November 2016
Responsibilities
Assist students and/or parents with all aspects of assigned area(s) and/or program(s) within the financial aid process.
Under direct supervision, receive inbound telephone calls, webforms, and/or webchats
Utilize a computer system and navigate relevant web applications.
Use a CRM system for documenting, tracking, information gathering, and/or trouble shooting service requests.
Respond to service requests, resolve problems, and/or escalate requests to Tier 2 or 3 as required. Respond to requests by referring customer to training materials, user guides, published material, secondary sources, or more senior staff.
Skills Used
Basic PC Skills
work with MS Explorer and navigate the internet
ability to learn several applications to support giving answers to service program requests/questions. " Good communication skills, verbal and written
●Hyundai Glovis - Montgomery, AL August 2016 to July 2017
●Customer Service Representative
Alorica - Montgomery, AL February 2018 to Present
Skills:
●Patient care, intake and processing
●Vital Signs
●Phlebotomy
●Venipuncture
●EKG
●Knowledge in Medical Terminology and Anatomy
●Microsoft Word, Microsoft Excel, Prime Suite
●Skills
- Montgomery, AL
Manual Blood Pressure, EKG, Vital Signs, Customer Service, Medical Terminology
Certifications/Licenses
CCMA
May 2018 to May 2020
Additional Information
Skills
• Communications Skills (listening, verbal, written)
• Computer literate with extensive software proficiency covering a wide variety of applications • Resourceful team player
• Highly adaptable
• Dependable, responsible, and committed to excellence and success
**************@*****.***
**References available upon request
Contact this candidate