Regina Olivares-Riddle

ac530v@r.postjobfree.com

Woodbridge VA 22191 703-***-****

PROFESSIONAL EXPERIENCE

AARP/Integrus LLC May 2016-Present Washington, DC

Sr. Business Operations Analyst/Multicultural Dept.

Initiates, develops and compiles contracts and supporting documentation, as required by AARP’s Legal and Procurement departments for the completion of Purchase Orders. Documentation may include; Memorandums of Understanding, Public Outreach requests, Donation letters, Statements of Work, and Letters of Agreement. Obtains Legal and Brand approvals as necessary, and advises staff on AARP policies of certain donations, sponsorships and events in accordance with AARP’s Public Outreach process.

Review requisitions and SOW content to determine the correct documentation required and proper coding.

Serves as a liaison to Financial Services and ensures timely processing and payment of invoices and check requests for the state office. Participates in the preparation and administration of the department budget; assists in the development and implementation of the department operational and financial plans, including financial forecasting and analysis; tracks and oversees all expenditures

Prepares and/or reviews accounting entries to record recurring and special transactions relating to the revenue, costs, and expenses for department.

Performs monthly, trimester, and annual analyses and reconciliations of balance sheet, revenue, and expense general ledger accounts.

Resolves accounting or budgetary issues with Financial Services and other business units, as designated.

Develops and maintains a thorough understanding of all business and financial activities and related issues. Uses this knowledge to identify current or potential issues that could impact the accounting and reporting of financial information for the department.

Assists with financial and operational analysis of current or planned activities, as requested.

Create reports used by business unit management in strategic planning and updates with new data as it becomes available as it pertains to accounting and contracts.

Analyze product/service spend data across business unit.

Performs other duties as assigned. Actively participates in team projects, and manages independent special projects as assigned. Provides high-level support to the SVP, as well as backfilling as needed.

Demonstrates AARP Foundation Core Values and Guiding Principles and ‘One AARP’ attributes and behaviors in all interactions.

Golden Gate Service Inc. January 2015-May 2016 Fairfax, VA

Quality Assurance/Customer Relations Manager

Manage over 130 employees to include payroll, training and leave management

Assist Tenants and Property Managers with educational events and ensuring quality of services to clients

Work collaboratively with CEO, HR, Administration and Operations

Point of contact between my company and executive heads for World Bank and NOVA Campuses

Oversee all 6 NVCC NOVA Colleges / (2.9 million sq. ft.) and World Bank / (4.7 million sq. ft.)

Review contracts for compliance, budgetary purposes and quality control and run analysis reports

Oversee company purchasing and inventory, and assist in development of budgets for various clients

Process monthly expense reports and create Work Orders on a weekly basis and run budget analyses

Manage and oversee all A/P invoicing and input into QuickBooks, run A/R and A/P reports weekly.

Oversee all Supply Expenditures and Work Orders for both Golden Gate Service Inc. and Tri-State

Spearhead the certification of GS-42 Green Cert. for Golden Gate Service Inc. and Tri-State Services

Building Maintenance Services September 2010-September 2014 Arlington, VA

Director of Tenant Services/Project Management

Managed over 100 employees to include payroll, training and leave management

Created, processed and submitted RFPs for new business

Assisted in the development of budgets, scopes of work for various clients

Assisted in the development of SOP’s for BMS and for clients

Assisted in the development of new policies and procedures for BMS

Oversaw an average of 2.5 million square feet of commercial property

Introduced and programed the Cleantelligent Inspection Software Program, now used company-wide

Run reports to analyze and organize data for quality control and budget requirements

Interfaced with tenants to ensure quality of services

Assisted tenants and Property Managers with educational events

Processed monthly expense reports

Assisted the Project Managers in the use and programing of new technology (cell phones, iPads and computer software)

Ibarra Strategy Group November 2007-September 2010 Washington, DC

Operations Manager/ Executive Assistant

Point of contact between management, personnel, sales force clients, vendors and customer service

Provided executive-level administrative support to the President and CEO

Improvised and improved procedures while meeting demanding deadlines

Assisted in directing business relations and distribution of information

Scheduled and coordinated travel arrangements, itineraries, governmental and corporate agendas as well as managers schedules

Managed Accounting/Bookkeeping and Reconciliation of company expenditure accounts

Tracked all incoming expenditures, deposits and data

Assured the day-to-day operations functioned seamlessly by maintaining all products needed for the organization

Oversaw event planning for minor and major events of over 400 people, consisting of high-level government officials and celebrities.

EDUCATION James Madison High School, San Antonio, TX 1985-1989

ACCREDITATION LEED GA (Leadership in Energy and Environmental Design, Green Associate)

TECHNICAL SKILLS

Microsoft Word, Excel, Power Point and Scheduler

Lotus 123

Navigator

Quick Books

Office 365

Angus

Hyperion

Peachtree

Outlook 2016

Turbo Tax

BCC Accounting Software

Corel Word Perfect 8

Pentagon Accounting Software

Approach 3.0

Travel Manager

REFERENCES Available upon request

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