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Sales Customer Service

Location:
Montreal, QC, Canada
Salary:
To be discussed
Posted:
June 28, 2018

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Resume:

SUMMARY OF QUALIFICATIONS

Over ** years of experience in telecommunications sales and customer service

Strong background in interpersonal relationships

Proven skills in automobile engineering and fitness instructor

Professional communication skills include fluency in English

Graduate of business studies

Apprentice in automobile electrical engineering

Fitness instructor

Computer skills include :MS Office, internet and email, excel proficiency, and word documents

PROFESSIONAL EXPERIENCE

CARRIER SALES MANAGER. 2010-2016

EBHAR MOBILE SOLUTIONS, Lagos, Nigeria

Effectively partnered with all major telecoms in nigeria(MTN, GLOBACOM, ETISALAT and AIRTEL) on growing there internet subscriber database by introducing products veered towards the current subscriber appeal.

Co-develop products and services with the research and marketing team.

Innovation of new products and services geared towards expatriates, international students and business/holiday visitors into nigeria.

Provided supports to telecom partners in growing the business.

Achieve organizational objectives via a conceptual selling approach thereby achieving a win-win situation for both organizations

Distribution and sales of OEM phones Accessories’ to carriers

REGIONAL SALES MANAGER. 2008-2010

MTN NIGERIA, Lagos Nigeria

Sales of fixed and mobile data to regional organizations.

Effectively partnered with IT Managers across my identified region (Southwest) nigeria in fulfilling there organization fixed data needs.

Implementing mobile data price friendly tariffs to university students across my region.

Develop and maintain a solid relationship with IT Managers for future products and services from MTN Nigeria to be integrated into the customers portfolio with MTN.

CALL CENTRE EXECUTIVE 2003-2008

MTN NIGERIA, Lagos, Nigeria

Receive calls from postpaid subscribers

Effectively resolve post paid subscriber challenges over the call within a specific 3minute quality assurance time limit.

Introduce new products and services to postpaid subscribers

Efficiently move aggrieved post paid subscribers to a suitable plan.

Advice postpaid nearing there bucket limit

Introduce add-ons to a postpaid subscribers package to enhance and suit his or her business goals

SALES EXECUTIVE 2000-2001

MULTILINKS, Lagos, Nigeria

Sales and distribution of TDMA/CDMA phones

Bull sales of TDMA lines to corporate organizations

Maintain and grow sales Via Below the line marketing outdoor

Source for prospective subscribers via outdoor

Automobile Engineer. 2016-2017

Car Knots services, Lagos, Nigeria

Apprenticeship in diagnosing Electrical issues in Japanese brand

Identifying Minor electrical challenges in Japanese brands

Identity and source for faulty parts in Japanese brands

Effective use of automobile diagnostic tools in accessing the electrical challenges of Japanese Cars.

Fitness Instructor

Part time recreation passion 2010-2017

Volunteer Service 2018-2018

Meals on wheel delivery Man

Santropol Roulant,111 Rue Roy E Montreal QC H2W 1M1

it is a community food hub that brings people together through various programs, activities and services, I deliver food on wheels to seniors and the immovable people around the community

TRAININGS

Personal effectiveness and soft skills enhancement (HCDC 2003)

Customer service & Quality certificate(Positive Image of London 2004)

Personal Mastery -Fostering initiative accountability(Phillips Consulting 2005)

Focus: Franklin Covey, achieving your highest priority (Restral Consulting2006)

Corporate image & Attitude improvement( Nigerian Institute of public relations 2007)

Elocution & Pronounciation (POISE 2008)

Managing personal career (KPMG 2008)

Accounting for non-accounts (HCDC 2009)

Business improvement Methodologies (Lagos Business School 2010)

Conceptual Selling (Miller Heiman 2012)

Selling skills workshop by (Mercuri Training Dubai 2014)

EDUCATION

The Polytechnic Ibadan Nigeria 2000 (Business Administration Higher National Diploma)

Federal Polytechnic Ilaro Nigeria 1995 (Business Administration Ordinary National Diploma)

Referees

Available upon request

Address

7-193 Terrasse Turgeon Longueuil J4l 1s5

Mobile Number 514-***-****



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