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Corporate Receptionist

Location:
Auckland, Auckland Region, New Zealand
Posted:
June 30, 2018

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Resume:

Profile

Profile statement

A highly motivated and well organized corporate receptionist with experience in a variety of office based environments. Pride in appearance and a warm personality combined with a proficient knowledge of administrative duties leads to a reliable and solid first point of contact for customers and employees. Working well under pressure with the ability to remain calm and focused creates and encourages a positive and trustworthy image for the company.

Key Skills

Office Management

Administration

Staff Training

Accounting

Supply Management

Customer Service

EXPERIENCE

Converga (for NZ Post)

Corporate Receptionist - latest

Aug

2017

-

Jun

2018

Converga (for NZ Post)

Service Centre Representative

Jul

2016

-

Aug

2017

Couples Marriage & Banquet Hall

Receptionist

Aug

2013

-

Nov

2014

Grandfather’s Grocery Store

Retail Assistant/ Cashier

Apr

2008

-

May

2013

Other Experience

SPi Global Philippines Inc.

IT Support and Maintenance

Jan

2013

-

April

2013

Corporate Receptionist, Converga (for NZ Post), AUCKLAND 08/17 – 06/18

Greeting and manage visitors in a professional manner by providing unparalleled customer service, assisting meeting room set up and audio visual equipment as required, answering phone calls professionally and attentively, managing office supplies and management of distribution, provide facilities management to client sites, booking travel arrangements for clients and assisted with administrative duties.

This role required:

Advanced Microsoft Office and room booking software experience

Outstanding customer service

Professional documentation preparation expertise

Strong command of office management

The outcomes were:

Extensive staff training experience

Established comprehensive site induction training

Achieved Salesforce experience

Continuous liaison with Human Resource department

Service Centre Representative, Converga (for NZ Post), AUCKLAND 07/16 – 08/18

Assisted with administrative functions on site, maintained accurate company database, ordered consumables, provided professional interaction with clients, ensured follow up of all inquiries within agreed timeframe and ensured resolution, complied with company health and safety policy, maintained and ensured operational registers for the organization.

This role required:

Proven track record of customer service

Strong knowledge of administrative duties

Sound Microsoft Office skills

Good time management

The outcomes were:

Achieved extensive knowledge of data processing

Attained sound experience of facilities coordination

Gained practical office management experience through training and Client Site Manager cover

Exposure to Transport, Sales and Production environments

Developed and launched new product ranges for our product business, AUCKLAND 06/16 – 08/17

PERSONAL INFORMATION

Education: Bachelors of Science in Information Technology, MANILA, PHILIPPINES

Diploma in Business (Advanced) Level 6, AUCKLAND, NEW ZEALAND

Date of Birth: 06 January 1993

Nationality: Philippines

Visa: Post-Study Work Visa (Open)

Languages: English, Tagalog, Urdu

Interests: Reading, Checkers, Jogging, Socializing, Martial Arts, Travelling

References: Available on request.

SKILLS SUMMARY (Key: Levels: 1 – theory only, 2 - intermediate, 3 - advanced, 4 – expert)

Skill

Level

Years Used

Last Used

Skill

Level

Years Used

Last Used

Business

Information Technology

Negotiation

3

10

6/18

.Net

3

7

6/18

Accounting

3

7

6/18

Troubleshooting

3

8

6/18

Time Management

4

13

6/18

Application Programming

3

7

6/18

Delegation

3

6

6/18

Technical Support

3

8

6/18

Customer Service

4

10

6/18

Customer Support

4

8

6/18

Critical Thinking

3

13

6/18

Database

3

8

6/18

Multitasking

4

13

6/18

Configuration

4

7

6/18

Teamwork

4

13

6/18

Networking

3

7

6/18

Interpersonal

4

12

6/18

Product Support

3

7

4/18

Clerical

4

6

6/18

Database Implementation

3

7

5/18

Office Administration

4

6

6/18

Design

3

7

6/18

Training

3

2

6/18

Organisation

4

12

6/18

Office Management

3

2

6/18

Technology/Tools/Applications

Supply Management

4

13

6/18

Microsoft Project

3

4

6/18

Analytical Thinking

3

11

6/18

Microsoft Word

4

14

6/18

Distribution Management

4

6

6/18

Microsoft Excel

3

14

6/18

Booking Systems

4

6

6/18

Microsoft PowerPoint

3

14

6/18

Facilities Management

4

2

6/18

Microsoft Outlook

4

8

6/18

Site Induction

3

2

6/18

Adobe Photoshop

3

8

6/18

Program Coordination

3

2

6/18

Agresso ERP

3

2

6/18

Client Management

4

2

6/18

Salesforce

3

1

6/18



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