Collection
Resume:
Hussein Atef Abd elmAksod WAHbA
CC Senior repreSentative
ContaCt
experienCe
vodafone
otlob.com
raya
CC Collection representative
- Solve customers’ issue regarding their bills.
- Complete monthly target from collected amount.
- Make sure to have promoted customer through making deals and solving their problems.
team Leader
- Handle customer’s feedback.
- Manage the shift.
- analyise and report the numbers to the managers.
- solve the agents problems.
- Handle Hard calls from customers and solve problems. CC high value representative
- offer superior quality of Service to etisalat Uae High Customers, through handling inbound and outbound contacts in order to exceed their expectations and to assure their satisfaction.
- providing High customers with a great experience through a proactive, customized, personalized relationship mainly via phone con- tact. to manage their assigned/ dedicated accounts, addressing their issues proactively, maintaining/ increasing revenue, and minimizing churn. 010********
43 Gazyer Street, new Maadi
*******.*******@*****.***
phone
intereSt perSonaL inforMation
aboUt Me
i can use my skills and develope myself to increase my knowledge and to be an effective person in the organization, Seeking a challenging and prestigious position in Computer and Management, where my educational background, innovative and state of the art technologies
edUCation
abiLitieS
SkiLLS
Helwan University,
faculty of tourism and Hotels
degree : very Good
Graduation year : 2009/2010
date of birth : 09/09/1989
Marital status. : Single .
Military status : exempted.
address
WORD
Excellent
internet
user
EXCEL ACCESS
POWER
POINT
team work capability
able to work under pressure
communication skills
Working for long hours
problem solving
Contact this candidate