Communication skill,creative skills talented, IT skills

Name : CHE GENEVISE AKWAH

Nationality : Cameroonian

Address : Dubai

Visa Status : Tourist visa

Marital Status : Single

Telephone Number : +971-*********

Email : ***********@*****.***

POSITION: WAITRESS

CAREER OBJECTIVE

Outgoing Waitress offering extensive knowledge of hospitality etiquette, food preparation, and superior customer service. Organized and independent professional with over 3 years’ experience in the Hospitality industry. Detail-orientated with strong time management skills and ready to learn new tasks quickly. Available to join immediately.

CORE COMPETENCIES AND SKILLS

Need Anticipation

Writing/Taking Orders

F&B Service

Menu Presentation

Identification Checking

Table Preparation/Cleaning

Answering Phone

Menu Recommendation

Sanitation

Bill Generation

Payment Collection

POS System

WORKING EXPERIENCES

WAITRESS/CASHIER

Dreamland Restaurant

Jan 2016 to Feb 2018

Responsibilities:

Escorts customers to their tables and ensures they are settled comfortably; offers coffee and other drinks

Presents the menu to customers, answers queries about it, and makes suggestions if necessary

Informs patrons the restaurant’s daily specials

Takes orders from customers for food and beverages, writes down or memorize the orders; and enters information into the computer for transmittal to the kitchen

Serves food and beverages promptly

Checks their identification to make sure that they meet the minimum age requirement for consuming alcoholic beverages

Collects the customers’ payments and prepares bills with itemized costs and appropriate taxes

WAITRESS

Star Hotel

Bamneda- Cameroon

Jan 2015 to Dec 2015

Responsibilities:

Greet restaurant patrons and seat them in their desired area

Present customers with menus and assist them in choosing items

Make patrons aware of the day’s specials and respond to their questions regarding ingredient

Provide information regarding spice levels of each chosen item

Take customers’ orders and repeat them to ensure accuracy

Inform customers of the time it will take for their orders to be served

Relay order information to the kitchen

Follow up with kitchen staff to ensure order is prepared on time

Check prepared order for accuracy and portion size prior to serving

Serve food and beverage orders and inquire if customers would like anything else with it

Coordinate the services of servers to ensure that condiments and refills are served

Present customers with bills, take payments and issue receipts

Clear and clean tables and ensure that the around tables are cleaned properly

EDUCATIONAL QUALIFICATION

High school Certificate

Certificate in computer science

OTHER SKILLS

Pay attention to Detail

Remarkable working experience as a waitress

A strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment

Good knowledge of the structure and content of English.

Excellent organizational, math and written communication skills

Strong computer proficiency, including Word, Excel, Outlook and PowerPoint

Ability to type and operate computer and phone systems

Excellent decision-making and problem-solving skills

Remarkable ability to communicate clearly and professionally with co-workers and

LANGUAGES

English: Fluent

French: Native

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