Jasen Silver
San Jose, CA 95127
Mobile: 408-***-****
Email: ac51ri@r.postjobfree.com
Education:
University of Delaware Newark, DE Master of Science – Computer Information Systems
University of Delaware Newark, DE Bachelor of Science – Hotel, Restaurant, & Institutional Management
Professional Experience:
01/2018 – present Baca Sauces, Inc. San Jose, CA
Catering Manager
Annual Sales Volume: $1 Million
Responsible for team setting up and executing perfect catering events for larger companies (Apple, Google, Facebook, Microsoft, Nvidia, accounting firms, etc.)
Meet regularly with rest of the management team to help ensure the understanding of best % of food & labor costs on the P&L
Ensured positive vendor relations and oversaw responsibility of finding or changing vendors when necessary
(Reason I would leave: No opportunity for full-time and wants to be a complete family business)
12/2015 – 12/2017 The Halal Guys San Jose, CA
General Manager
Annual Sales Volume: $3 Million
Created the first ever training program for a new franchise in Northern NC which was standardized for all other newly opened stores across the U.S.
Developed a mentoring program to help team members with any questions or concerns; appointed specific management team members to become “guardians”
Increased sales 40% by utilizing DoorDash, UberEats, and Caviar to expand to-go sales in San Jose and neighboring cities
Reduced food cost from 47% to 22% through inventory management, waste minimization, and improved accounting practices
Mentored, developed, and promoted three outstanding team members to Shift Supervisor, Kitchen Lead, and Back of House Lead
(Reason for leaving: Financial stability concerns)
2010 – 2015 Walt Disney Company San Francisco, CA
Store Manager
Annual Sales Volume: $3 Million
Instrumental in the opening of a two-level San Francisco location
Created a mentoring program for a number of cast members to report to a specific management team member for any issues
Ensured a WOW experience to all guests and made MAGIC appear throughout the store by ensuring all neighborhoods were clean, stocked, colorful, and presentable
Developed idea for an iPod touch functional store which is now used throughout Disney Stores on the West Coast
(Reason for leaving: Career growth opportunity closer to home)
2004 – 2010 Panera Bread San Jose & Millbrae, CA
Regional Manager
Annual Sales Volume: $3 Million
Ensured guest satisfaction through table touches and acute attention to detail, clearing plates when needed and bringing desserts to tables
Instrumental in opening nine different Panera locations
Developed annual budgets for each café and dissected each P&L to hit company budgets
(Reason for leaving: Moved from NJ to CA to assist Franchisee; Did not receive benefits, bonus, or paid time off as was initially guaranteed)
2003 – 2004 Aramark Newark, DE
Multi-Unit Manager
Annual Sales Volume: $15 Million
Responsible for teams in several different restaurant and retail locations (two fine dining restaurants, five retail stores, one food court, and food service for three area high schools)
Met with management teams, shift supervisors, and team leads to help ensure the understanding of P&L statements
Ensured positive vendor relations and oversaw responsibility of finding or changing vendors when necessary
(Reason for leaving: Opportunity to work in hometown of NJ)